Communication.
If you say a referral will be made, make it.
Stop treating problems in isolation. It’s a waste of time.
Address the lack of continuity of care, follow up care.
Great that we have overseas workers but address written and spoken language barriers and check training standards.
Hand washing, it’s basic.
Wear a mask if working with a respiratory infection because your sickness record doesn’t support it.
Really listen to patients. Check understanding, allow time for information to be shared, questions, especially with the elderly.
Health visitors for the elderly, eg, to check lying and standing blood pressure, hydration, nutritional intake, skin, continence, warm, safe environment, level of independence, cognition, social support.
Drop in Health Centres for the sandwich generation. Easy access, welcoming places for busy people with health concerns to eg have a blood pressure check, weight, nutrition and exercise advice.