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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Hotel Biscuits

187 replies

EastFifeFiveForfarFour · 19/10/2024 00:12

AIBU to think that the availability and standard of hotel room biscuits has declined significantly?

There was once a time when you could at the very least rely on a solid, standard biscuit, like a bourbon or a custard cream. Now you’re lucky if you get any at all.

More expensive places used to give you a home baked cookie in a fancy bag tied with a bow. Now you get bought in standard conference room biscuits at best.

Big up to the Premier Inn though - their premium rooms had Green & Blacks chocolate last time I stayed.

Maybe I need to get over this shit.

AIBU?

OP posts:
YellowAsteroid · 21/10/2024 17:00

I just stayed in a place which had a very nice selection and quantity of ginger biscuits and chocolate chip cookies. Luckily not custard creams as I’d have eaten them all.

CameltoeParkerBowles · 22/10/2024 07:32

ThatsNotMyTeen · 19/10/2024 01:07

i agree the standard of biscuits is now either rubbish or non existent

we had a night away this week and it was plain digestives! I mean wtf is the point.

I tend to take my own now!

Oh, I disagree. The digestive is the KING of biscuits! Unless it's not a McVitie's one - then you may as well use it to wipe the loo seat.

CameltoeParkerBowles · 22/10/2024 07:38

Pippa246 · 19/10/2024 13:00

@EastFifeFiveForfarFour YANBU. But it’s part of a Ryanair approach to hospitality I am finding now. Everything is “extra” - not necessarily costing more but you need to ask for it.

Stayed at a very nice Hilton fairly recently and we didn’t even getting housekeeping as we “didn’t request it”. The only thing in the room mentioned towels only - the thing that hangs on the door said something like “I cannot help save the planet today so please change our towels” - on BOTH sides of the notice. Neither side said “please make up our room” which I thought was rather sneaky. And I hate the way hotels try to pass this off as a climate initiative rather than just cost cutting.

I had to go to reception to request clean cups, milk, more tea bags etc. Then had an argument with them as no one told us at check in we’d need to request such basic service. We were paying about £120 a night for 2 adults. Won’t be back, that’s for sure.

Oh God! That drives me mad too.
"Please give me some clean towels, so that I can hasten the end of humanity and cost the hotel a few quid. Thanks, Satan"

DataPup · 22/10/2024 07:38

I'm coeliac so I get irritated when there's biscuits I can't eat. No biscuits means I don't feel I'm missing out!

Bjorkdidit · 22/10/2024 08:00

I like the new 'lack of room service' in hotels. There's nothing I do in there that needs a full clean every day or even in a few days, I'm perfectly capable of hanging a towel up after I've used it and it means I don't need to unmake the bed so I can actually get in it to go to sleep.

Pippa246 · 22/10/2024 08:49

CameltoeParkerBowles · 22/10/2024 07:38

Oh God! That drives me mad too.
"Please give me some clean towels, so that I can hasten the end of humanity and cost the hotel a few quid. Thanks, Satan"

🤣🤣🤣
I wish I’d taken a picture of the thing that hangs on the door - it was sooooo passive-aggressive and supposed-to-be guilt inducing. If I’m paying over £100 a night (out of peak time) I want a fresh towel!

EBearhug · 22/10/2024 09:07

I'm not so bothered about clean towels, as long as there's somewhere to hang them to dry (and there's not always - what's wrong with providing hooks or rails?) But one of the things I like about paying for a hotel room is that I don't have to do the housework - part of what I'm paying for is for someone else to make the bed and clean the bathroom basin.

(And replenish the biscuits.)

tommyhoundmum · 22/10/2024 10:32

I would tend to travel with my own biscuits in case I encountered a famine. Current favourites are Le Petit Chocolat currently half price in Sainsbury.

Genevive24 · 23/10/2024 12:18

I feel it my duty to inform everyone that there is a very cute and reasonably priced bed and breakfast in Great Ayton that supplies not only tea and coffee and biscuits but full size chocolate bars in their rooms! Last time I went I had a bounty and a snickers- both happening to be my absolute favourites. It felt very special :-)

benid · 23/10/2024 14:41

Genevive24 · 23/10/2024 12:18

I feel it my duty to inform everyone that there is a very cute and reasonably priced bed and breakfast in Great Ayton that supplies not only tea and coffee and biscuits but full size chocolate bars in their rooms! Last time I went I had a bounty and a snickers- both happening to be my absolute favourites. It felt very special :-)

Edited

Oh amazing! Care to share the name?

Genevive24 · 23/10/2024 15:56

benid · 23/10/2024 14:41

Oh amazing! Care to share the name?

Mill Farm B&B.
It was all decorated for Halloween! Not sure if the chocolate was a Halloween extra, but it was a lovely touch. A full English breakfast is included in the price and is cooked to order. Had a really lovely stay and nice to support a local family business 😊

AlexaSetATimer · 24/10/2024 22:52

I think we should all come back and update the thread when we find a gem, or at the opposite end, a completely unacceptable biscuit!

PollyannaWhittier · 25/10/2024 06:42

I stayed at a Field Studies Council centre on a school trip last week and the tea supplies in the teacher rooms were so impressive that I took a photo !

Several different types of tea inc decaf and herbal, normal and decaf coffee, hot chocolate, milk, two types of biscuit and a little bar of Tony's chocolate !

Highly recommended Grin

Hotel Biscuits
benid · 25/10/2024 10:06

Genevive24 · 23/10/2024 15:56

Mill Farm B&B.
It was all decorated for Halloween! Not sure if the chocolate was a Halloween extra, but it was a lovely touch. A full English breakfast is included in the price and is cooked to order. Had a really lovely stay and nice to support a local family business 😊

OOh lovely thanks

DurhamDurham · 25/10/2024 10:18

I was in a hotel for my daughter's wedding a few years ago. The coffee, tea, hot chocolate tray was magnificent. There were little jars of homemade fudge and shortbread as well as bottles of water, packs of nice crisps and chocolates.

I've been disappointed with everywhere else I've stayed ever since Grin

DoublePeonies · 25/10/2024 10:19

Not sure where he stays, but DH has started bringing posh crisps back, in place of the biscuits.

mitogoshigg · 25/10/2024 10:22

I'm away on a trip now staying in multiple hotels, not got a pack of biscuits yetConfused

Iloveshihtzus · 25/10/2024 10:35

soupfiend · 21/10/2024 12:28

Oh this!

I mean who the hell drinks fruit and herbal teas by the bucket load anyway. I have tea on a drip virtually. Normal, straightforward tea. None of your nonsense.

Me too!

I drink decaf tea in the evening, a few mugs, so I always bring that as I don’t expect them to have expensive decaf tea, if they have any, but I hate fruit teas.

I had to use a Nespresso machine to make tea in a hotel in Prague last year - (I had taken my own tea bags 😂).

I was very disappointed to find no tea or coffee making facilities at our gorgeous hotel in Lake Garda this Summer. Luckily it was very, very hot, so I managed by drinking lots of water, but if I had arrived there in Winter, I would not have enjoyed my stay with no tea in my room.

As for biscuits, my favourite are the home made ones you get in posh boutique hotels. We should make a website where we can rate the in-room tea/coffee and biscuits!!

To me, the best hotel has home made biscuits; loads of tea bags and a kettle; plus a Nespresso machine with a full selection of coffees (I was amazed about 10 years ago to stay in the Merrion Hotel in Dublin, where I had stayed previously, and find a Nespresso machine in my room!!!, now it’s more common);

This hotel / guesthouse should also have premium toiletries like Milton Brown or Voya or Elemis. I hate big stainless steel shower gel dispensers in the wall - I’m always worried they will be filled with very cheap shower gel (I have eczema and this matters to me).

And a huge bath and separate shower !

NotMeNoNo · 25/10/2024 10:40

If you book a Travelodge Super Room, there is a Lavazza coffee machine and (I think) kit-kats provided. Only an extra £10 in some places.

ClashCityRocker · 25/10/2024 10:46

There's nothing more delightful than finding a reasonably priced establishment that does a wonderful and unexpected tea tray.

We stopped in one in Bridlington a few years back for the princely sum of £60 a night.

Fresh milk in a mini fridge, homemade cookies, small chocolate bars and fudge. Two bottles of still and sparkling water and actual proper sized drinking glasses that hold more than two mouthfuls of liquid.

A generous selection of teabags including plenty of breakfast tea, plain and flavoured hot chocolate and coffee bags which are marginally nice than instant.

Breakfast had a continental to rival many larger hotels - tropical fruit salad, yoghurt and granola pots, compote, smoked meats, cheese and salmon followed by a very high quality full English.

The rooms were clean and comfortable but hugely dated. If you're looking for somewhere a bit special you wouldn't book it from the pictures - it looks like a typical run down seaside bed and breakfast from a couple of decades ago.

Sadly, the owners were rather new to the game and I suspect slightly naive...I haven't had the opportunity to return and suspect that the breakfast at least must have been downgraded a fair amount - nicer biscuits etc are one thing but the breakfast must have cost a lot to put on for the room rate, and considering it was a fairly small (8-10 rooms I'd guess) there must have been a lot of wastage.

LostOnTheWayToManderley · 25/10/2024 11:39

Sad to report that the fabled and celebrated Hot Cookie offered on arrival at the Hilton Doubletree does not include gluten free option. ‘Oh sorry,’ he says, ‘we get asked for that all the time,’ he says. WELL THEN GIMME THE COOKIE!

Handhold, thoughts and prayers, flowers please.

KimberleyClark · 25/10/2024 11:46

tommyhoundmum · 22/10/2024 10:32

I would tend to travel with my own biscuits in case I encountered a famine. Current favourites are Le Petit Chocolat currently half price in Sainsbury.

If we are staying in a UK hotel DH always packs a supply of extra teabags, including Earl Grey for me, as there are never enough (and usually no Earl Grey at all).

Moonshiners · 25/10/2024 11:46

SnowFrogJelly · 19/10/2024 00:22

First world problems 🙄

Ughh

Genevive24 · 25/10/2024 17:50

LostOnTheWayToManderley · 25/10/2024 11:39

Sad to report that the fabled and celebrated Hot Cookie offered on arrival at the Hilton Doubletree does not include gluten free option. ‘Oh sorry,’ he says, ‘we get asked for that all the time,’ he says. WELL THEN GIMME THE COOKIE!

Handhold, thoughts and prayers, flowers please.

I will be staying in a Hilton in a few weeks for, I think, the first time! Crucially though, it is not a Doubletree. Is it only the Doubletrees that have cookies?!

LostOnTheWayToManderley · 25/10/2024 18:12

@Genevive24 well none of them have cookies for me, so… I’ve never been offered it in a ‘normal’ Hilton but saw PP mention them on this thread. Report back, cookie comrade!

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