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School bus driver refused to drop my daughter home

492 replies

Theherringbones · 26/09/2024 21:09

My year 9 daughter gets the school bus service home from school everyday. Its a private service for her school only and It’s about a 50 minute journey.

Tonight there is an unusual amount of traffic on the roads. The driver refused to drop my daughter at her (home) stop as it would take him too long to get there. He said he would drop her somewhere 15 minutes away and she would have to have someone pick her up. She was in tears in the phone to me. The usual 50 minute trip took him about 80 minutes.

The bus stop she was dropped at is a clear run to our home as it’s the back roads and there was no traffic on them. I know that it would have taken him an extra 15 minutes to drop her home, but it is his job!

I was stuck in the middle of the traffic in the opposite direction, trying to collect my other child and had to make all sorts of crazy arrangements with friends to get to her. Luckily I made it just in time.

I had words with him and he was completely rude, ignorant, aggressive and arrogant about it. He refused to give me his name and said it would have take him too long to take her home (it would have been an extra time for him) and there wasn’t another option.

How can a private bus service that is the only reason she can attend this school, refuse to drop her home? Am I being unreasonable or should he have dropped her home, no matter what?!

OP posts:
Thread gallery
7
Pogue4Life · 27/09/2024 19:29

Hankunamatata · 26/09/2024 21:27

Sadly driver only have so many driver hours by law and have a tachograph. He legally cannot drive after his time runs out.

He drives a school bus not a HGV he won’t go over hours driving children to and from
school

MibsXX · 27/09/2024 19:59

Partner is a school bus driver.... it depends on the service provided.. is the route door to door ( as in home) or is the route usually to the bus stop and he's been driving to home as a courtesy?

LilBowWow · 27/09/2024 20:04

Jesus Wept

redskydarknight · 27/09/2024 20:06

Coruscations · 27/09/2024 17:13

We actually do know that he didn't just drop them off and drive away because OP was able to go and talk to him

We know nothing of the sort. OP was able to talk to him because she made it to the bus stop just in time.

A contingency plan is not needed when there is nothing blocking the route between where the bus is and where it needs to go to. If the issue is drivers' hours, then the contingency should be either sending a different driver or arranging a second driver. Expecting children's parents to bail the company out at no notice can never be the contingency plan for this eventuality.

Exactly. OP got there in time. Her daughter was not abandoned on her own as so many people on this thread keep stating.
Absolutely no one knows what the driver would have done if she hadn't turned up in time. That is for the OP to ascertain with the bus company.
You can't vilify a person on the basis they "might have" done something.

LittleBearPad · 27/09/2024 20:07

MibsXX · 27/09/2024 19:59

Partner is a school bus driver.... it depends on the service provided.. is the route door to door ( as in home) or is the route usually to the bus stop and he's been driving to home as a courtesy?

RTFT. Or at least the OP’s posts. This has been covered. It’s to a bus stop. He failed to take her to her bus stop.

LittleBearPad · 27/09/2024 20:10

redskydarknight · 27/09/2024 20:06

Exactly. OP got there in time. Her daughter was not abandoned on her own as so many people on this thread keep stating.
Absolutely no one knows what the driver would have done if she hadn't turned up in time. That is for the OP to ascertain with the bus company.
You can't vilify a person on the basis they "might have" done something.

Why are you trying to make the drivers actions ok? It’s intriguing.

muttley68 · 27/09/2024 20:37

ATenShun · 26/09/2024 22:25

There are thousands of 13 year olds walking home or taking public transport every day quite safely.

There was one teen where I live who was raped in the cemetery walking home from school.This is a well used route and the cemetery is manned during opening hours. Any teenage girl left somewhere to stand alone or left to walk alone is vulnerable. What if you were 30mins away? It would have been quicker for him to drive the route than wait for you to get there surely. . The driver just couldn’t be arsed to go the correct route. Were there others who were dropped off before their stops too?

redskydarknight · 27/09/2024 20:47

LittleBearPad · 27/09/2024 20:10

Why are you trying to make the drivers actions ok? It’s intriguing.

I don't know whether the driver's actions were ok or not. That's why I've repeatedly said OP needs to have a proper conversation with the bus company.

All we know is that he didn't take OP's DD to her normal stop. There may or may not have been a good reason for this, which OP needs to find out.

I simply don't think people should be viified for things they may not have done. That's why we have an "innocent until proven guilty" system in the UK. An awful lot of posters have claimed a variation of "he dumped her on her own in the middle of nowhere". This is simply untrue. OP's DD was thankfully quite safe at all times. I totally agree that OP should follow up and work out if the correct procedure was followed. But there is no evidence the bus driver did anything he shouldn't have done.

Why are you so keen to make the driver's actions not ok? it's intriguing.

LilBowWow · 27/09/2024 21:05

The driver, an adult being paid for a service, deviated from his normal, agreed route, then kicked his passengers off at a random stop. Is that ok?

ATenShun · 27/09/2024 21:05

LittleBearPad · 27/09/2024 20:07

RTFT. Or at least the OP’s posts. This has been covered. It’s to a bus stop. He failed to take her to her bus stop.

Like the poster you are respondng to, I suspect it is likely the contract is to the stop he dropped her at. For secondary schools it is very unusual for a school bus (private school or not) to collect from the door as part of the contract. It is normally as an obligement they go further.

Has the OP can come back with what the school or bus company said?

LilBowWow · 27/09/2024 21:24

ATenShun · 27/09/2024 21:05

Like the poster you are respondng to, I suspect it is likely the contract is to the stop he dropped her at. For secondary schools it is very unusual for a school bus (private school or not) to collect from the door as part of the contract. It is normally as an obligement they go further.

Has the OP can come back with what the school or bus company said?

Where’s ‘the door’?

MibsXX · 27/09/2024 21:30

LittleBearPad · 27/09/2024 20:07

RTFT. Or at least the OP’s posts. This has been covered. It’s to a bus stop. He failed to take her to her bus stop.

I haven't read anywhere what the actual contracted bus stop is.. hence the statement my fully qualifed bus driver partner made... but he did say the attitude of this driver left a whole lot to be desired and was unacceptable, at the very least report him for this

Truetoself · 27/09/2024 21:33

Those saying driver can only drive certain hours are veing ridiculous as traffic and delays would have been taken into consideration when allocating shifts. I think it's outrageous behaviour and you need to pursue this with the school and bus company

Treesinmygarden · 27/09/2024 21:37

redskydarknight · 27/09/2024 20:06

Exactly. OP got there in time. Her daughter was not abandoned on her own as so many people on this thread keep stating.
Absolutely no one knows what the driver would have done if she hadn't turned up in time. That is for the OP to ascertain with the bus company.
You can't vilify a person on the basis they "might have" done something.

You can on what he failed to do - ie deliver the OP's DD to her designated stop!

Asyoulikeit123 · 27/09/2024 21:39

15 mins would not put him over his hours, with a child involved, yes, this is wrong, find out who was on that day regardless and report him.

Treesinmygarden · 27/09/2024 21:46

mm81736 · 27/09/2024 14:20

Having read tge ops post more carefully, she was at 'new' stop before tge kid in question.She was not on her own at all, no safeguarding risk! Saying the driver would have driven off without seeing the passengers had arrangements in place, seem to be supposition.

I'm assuming he meant over his working hours not his tachograph hours. If he wouldn't drive the child to her designated drop off point, because his shift had ended, it seems highly unlikely that he was planning to wait until the mum arrived, because, errr, that was also after his shift ended.

Not "supposition", but very likely!

Treesinmygarden · 27/09/2024 21:48

redskydarknight · 27/09/2024 20:47

I don't know whether the driver's actions were ok or not. That's why I've repeatedly said OP needs to have a proper conversation with the bus company.

All we know is that he didn't take OP's DD to her normal stop. There may or may not have been a good reason for this, which OP needs to find out.

I simply don't think people should be viified for things they may not have done. That's why we have an "innocent until proven guilty" system in the UK. An awful lot of posters have claimed a variation of "he dumped her on her own in the middle of nowhere". This is simply untrue. OP's DD was thankfully quite safe at all times. I totally agree that OP should follow up and work out if the correct procedure was followed. But there is no evidence the bus driver did anything he shouldn't have done.

Why are you so keen to make the driver's actions not ok? it's intriguing.

Edited

Why are you so insistent on justifying him?!

LittleBearPad · 27/09/2024 22:05

ATenShun · 27/09/2024 21:05

Like the poster you are respondng to, I suspect it is likely the contract is to the stop he dropped her at. For secondary schools it is very unusual for a school bus (private school or not) to collect from the door as part of the contract. It is normally as an obligement they go further.

Has the OP can come back with what the school or bus company said?

The contract isn’t to the stop he dropped her at and the OP confirmed this.

School bus driver refused to drop my daughter home
LittleBearPad · 27/09/2024 22:07

redskydarknight · 27/09/2024 20:47

I don't know whether the driver's actions were ok or not. That's why I've repeatedly said OP needs to have a proper conversation with the bus company.

All we know is that he didn't take OP's DD to her normal stop. There may or may not have been a good reason for this, which OP needs to find out.

I simply don't think people should be viified for things they may not have done. That's why we have an "innocent until proven guilty" system in the UK. An awful lot of posters have claimed a variation of "he dumped her on her own in the middle of nowhere". This is simply untrue. OP's DD was thankfully quite safe at all times. I totally agree that OP should follow up and work out if the correct procedure was followed. But there is no evidence the bus driver did anything he shouldn't have done.

Why are you so keen to make the driver's actions not ok? it's intriguing.

Edited

He is contracted and paid to deliver children to specific stops. He doesn’t get to decide he can’t be bothered because there’s a bit of traffic. It’s not his decision.

mm81736 · 27/09/2024 22:26

Treesinmygarden · 27/09/2024 21:46

I'm assuming he meant over his working hours not his tachograph hours. If he wouldn't drive the child to her designated drop off point, because his shift had ended, it seems highly unlikely that he was planning to wait until the mum arrived, because, errr, that was also after his shift ended.

Not "supposition", but very likely!

Why are you assuming it wasn't his driving hours?

mm81736 · 27/09/2024 22:30

Coruscations · 27/09/2024 17:23

What has this got to do with OP's post? She paid for a bus which is her daughter's only means of getting home from school. It's nothing to do with the LA and nothing to do with what happens in your area.

My point obviously is that the LEA clearly take the view that a child that age is competent to deal with the inevitable disruptions that are part and parcel of travelling on public transport

Treesinmygarden · 27/09/2024 23:14

mm81736 · 27/09/2024 22:26

Why are you assuming it wasn't his driving hours?

Why not?

SoupDragon · 27/09/2024 23:15

mm81736 · 27/09/2024 22:30

My point obviously is that the LEA clearly take the view that a child that age is competent to deal with the inevitable disruptions that are part and parcel of travelling on public transport

The OP's DD isn't travelling on public transport.

Treesinmygarden · 27/09/2024 23:15

mm81736 · 27/09/2024 22:30

My point obviously is that the LEA clearly take the view that a child that age is competent to deal with the inevitable disruptions that are part and parcel of travelling on public transport

And that is an understanding with the parents and children, which is different to this situation, where the private operator driver is required to drop the child off at a designated spot.

mugboat · 27/09/2024 23:16

Come back OP and update us!!!!