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Share your dilemmas and get honest opinions from other Mumsnetters.

Who should receive the compensation?

447 replies

Olanabunny · 20/08/2024 23:16

An extended family holiday booked to celebrate somebody's big birthday
Birthday person's cost for the holiday was spread between the rest of the people attending. 2 free child places were also applied
Flight was significantly delayed
Compensation was claimed by the lead of the booking and received today.
How should it be split?
Should the children with a free place be awarded it? Should the birthday person receive a share even though they didn't pay anything towards the holiday or should those who paid for their holiday receive a portion of it back?

OP posts:
GoFigure235 · 21/08/2024 12:02

sandyhappypeople · 21/08/2024 11:49

well it does matter doesn't it..

because the "kIDs ArE ThE OnEs BeINg InCoNvEnIeNcEd ToO"

everyone says the kids deserve the money because they have been inconvenienced too.. it is them who are named as recipients, and should be up to them how it is spent.. not their parents.

That's just as bad as the lead booker keeping their share and distributing it any way they choose, it isn't up to them to do that, the kids are named on the compo claim and it should be given to them directly, anyone who agrees the parents can do what they like with it is a hypocrite.

Idiotic POV.

My older DC would spend the money on slushies, milkshakes, slime and plastic gonks.

My younger child would chew it.

Bollindger · 21/08/2024 12:03

Please read my posts again. I mention OP.
Ergo not OP.

As a mum of 2 children, I would be embrassed taking £1000 .

As said how the refund is sorted , if everyone agrees means it is no illegal...
The children went free, it would just mean we all got a refund. Happy days.

financialcareerstuff · 21/08/2024 12:03

BabyofMine · 20/08/2024 23:25

It’s not a refund for the amount of money paid, it’s compensation for inconvenience of waiting so I think it should be divided equally between all passengers on the booking whether they paid or not.

No I disagree. It's acknowledging that the product you paid for (something on time) was not delivered, and you received instead a downgraded product (inconvenient) that didn't warrant the price you paid.

Refund to those who paid, in the proportion you paid.

sandyhappypeople · 21/08/2024 12:03

HelpmyDCbecomefinanciallysavvy · 21/08/2024 11:59

@sandyhappypeople responding to this quote not sure if this is OP and failed name change?

Why do you think I am talking to you?

Oh sorry, I didn't see the @ you put on there, it directly followed mine and seemed appropriate to what I said.

sandyhappypeople · 21/08/2024 12:06

GoFigure235 · 21/08/2024 12:02

Idiotic POV.

My older DC would spend the money on slushies, milkshakes, slime and plastic gonks.

My younger child would chew it.

It's not idiotic though is it, they are named on the claim, it would be up to you to put it in an account for them and let them use it when appropriate on what they want.

It's not up to the parents to just spend it on their behalf how they see fit, it isn't their money any more than it is the lead bookers.

HelpmyDCbecomefinanciallysavvy · 21/08/2024 12:08

Bollindger · 21/08/2024 12:03

Please read my posts again. I mention OP.
Ergo not OP.

As a mum of 2 children, I would be embrassed taking £1000 .

As said how the refund is sorted , if everyone agrees means it is no illegal...
The children went free, it would just mean we all got a refund. Happy days.

Your post reads like you are the OP with a failed name change to me.

Apologies to OP and yourself if this is not the case.

YOYOK · 21/08/2024 12:08

Bollindger · 21/08/2024 11:03

How sad that people are so money grabbing that they would demand the £520 person split, instead of making sure no one in the family is out of pocket...
Just shows how selfish people have become.

It is selfish to name the children to purposefully gain the extra £1k. The lead booker didn’t have to do this. If they didn’t think the compensation was owed, they didn’t need to be so money grabbing and greedy and claim it. Everyone was presumably happy to pay at the time of the holiday and now you’re worried they’re “out of pocket”. That part is unrelated.

I would be happy for my young relatives to have the £520 each. Life is hard, it could go in their savings or buy them shoes or a day at a theme park. If you love your family, surely you’d be happy to see the younger generation benefit.

Bollindger · 21/08/2024 12:09

Really this is just a question about your moral compass.

Your children get a free holiday.
You could ...
A . Take £1000.
B. Make sure everyone gets a refund of what they paid....

YOYOK · 21/08/2024 12:10

Bollindger · 21/08/2024 12:09

Really this is just a question about your moral compass.

Your children get a free holiday.
You could ...
A . Take £1000.
B. Make sure everyone gets a refund of what they paid....

It is not a refund, it is compensation.

In my opinion, taking money the law says is for the children is immoral and actually quite shocking that people think it is ok. It is money in their name.

Bollindger · 21/08/2024 12:24

I am not the OP.

Yes your claiming compension for the group.
It was a group booking
So you refund as a group.
This is not stealing money from a child.
It is morally making sure OPs family are not out of pocket.
No one was hurt.
Family should trump profit. Always.

Boxina · 21/08/2024 12:24

I've read the thread and understand it's per person legally, but I would be inclined to suggest it be split by family, so effectively every adult gets a share, children don't. The legal position feels unfair given the kids were free.

countrysidelife2024 · 21/08/2024 12:49

it should go to the person who was inconvinienced, refunds go to those that paid if there is any

countrysidelife2024 · 21/08/2024 12:51

If everyone has been inconvenienced i would split it between everyone including the children.

Likewhatever · 21/08/2024 12:54

Ivehearditbothways · 21/08/2024 08:48

You don’t trust parents to save for their children? Or spend the money on their children? You wouldn’t give birthday or Christmas money to children then?

Wow. You must have some very neglected children in your social circle and family if those children aren’t having money spent on them…

Eh? Bit of a leap there!

nocoolnamesleft · 21/08/2024 13:15

Refunds for costs should be divided between those who paid, compensation for inconvenience should be shared between those who were inconvenienced. Which was this?

KrisAkabusi · 21/08/2024 13:21

nocoolnamesleft · 21/08/2024 13:15

Refunds for costs should be divided between those who paid, compensation for inconvenience should be shared between those who were inconvenienced. Which was this?

Oh come on! It's been said about a hundred times in the thread that it's compensation for delayed flights, not a refund.

Luddite26 · 21/08/2024 14:04

£520 per person. Kids are people too. All should be compensated equally.

DogsAtDawn · 21/08/2024 14:34

By the logic of quite a lot of previous posters who say split compensation only between those who paid.

Suppose you took a friend out to dinner and paid. There is an accident in the kitchen and your friends meal ends up with a shard of glass in it. Your friend doesn't see it and swallows the glass shard, ends up in hospital with internal lacerations. The restaurant admits liability and their insurance pays compensation to your friend. You get to keep the compensation because you paid for the food?

There is very much a distinction between a refund and compensation.

sandyhappypeople · 21/08/2024 14:43

DogsAtDawn · 21/08/2024 14:34

By the logic of quite a lot of previous posters who say split compensation only between those who paid.

Suppose you took a friend out to dinner and paid. There is an accident in the kitchen and your friends meal ends up with a shard of glass in it. Your friend doesn't see it and swallows the glass shard, ends up in hospital with internal lacerations. The restaurant admits liability and their insurance pays compensation to your friend. You get to keep the compensation because you paid for the food?

There is very much a distinction between a refund and compensation.

Let's do a different, more apt logic then:

Suppose you took a friend out to dinner and you paid, their meal was a little later than yours so they were given £100 as compensation, they could choose to give you some of it or offer to take you out again and they pay next time, but instead they put it in their pocket and let you pay for the whole meal at the end without a second thought.

Same situation as compensation vs refund, but they wouldn't even be there if you hadn't treated them to that meal in the first place.

I would give everyone the £520 as they are owed it legally, but if I was one of the three people benefitting from it after not paying anything out I would feel guilty and would want to share it or do some nice gesture to somehow share that good fortune back to the group.

Luddite26 · 21/08/2024 14:52

In that case @sandyhappypeople I would hate the compensation 50/50 and let the friend still pay as that was the arrangement.

Tiswa · 21/08/2024 14:59

DogsAtDawn · 21/08/2024 14:34

By the logic of quite a lot of previous posters who say split compensation only between those who paid.

Suppose you took a friend out to dinner and paid. There is an accident in the kitchen and your friends meal ends up with a shard of glass in it. Your friend doesn't see it and swallows the glass shard, ends up in hospital with internal lacerations. The restaurant admits liability and their insurance pays compensation to your friend. You get to keep the compensation because you paid for the food?

There is very much a distinction between a refund and compensation.

This is pretty much how the law of negligence began in Donoghue v Stevenson came about. A friend bought Mrs Donoghue a ginger beer manufactured by Stevensons. After drinking half of it she found a decomposed snail in it and made her very unwell. Because she hadn’t bought it it went to court which established a duty of care and the law of negligence

NImumconfused · 21/08/2024 15:05

Bollindger · 21/08/2024 12:03

Please read my posts again. I mention OP.
Ergo not OP.

As a mum of 2 children, I would be embrassed taking £1000 .

As said how the refund is sorted , if everyone agrees means it is no illegal...
The children went free, it would just mean we all got a refund. Happy days.

If everyone agrees that's absolutely fine. What isn't fine is the lead booker making that decision on behalf of everyone else without consulting them.

igiveuptrying · 21/08/2024 15:09

Those who paid

YOYOK · 21/08/2024 15:15

sandyhappypeople · 21/08/2024 14:43

Let's do a different, more apt logic then:

Suppose you took a friend out to dinner and you paid, their meal was a little later than yours so they were given £100 as compensation, they could choose to give you some of it or offer to take you out again and they pay next time, but instead they put it in their pocket and let you pay for the whole meal at the end without a second thought.

Same situation as compensation vs refund, but they wouldn't even be there if you hadn't treated them to that meal in the first place.

I would give everyone the £520 as they are owed it legally, but if I was one of the three people benefitting from it after not paying anything out I would feel guilty and would want to share it or do some nice gesture to somehow share that good fortune back to the group.

It would be a kinder gesture to allow the children to have their money to spend in the future. Why wouldn’t want the children in your family, who you presumably love, to have a little surprise nest egg?

kkloo · 21/08/2024 15:18

MyOtherCarisAVauxhallZafira · 20/08/2024 23:23

Isn't compensation for inconvenience though? Do the money should go to those inconvenienced. Like when I book a train through work and it gets cancelled and I end up at York station for 3 extra hours, I get that compensation they don't, because it's my time wasted

But they only compensate people for inconvenience because people have paid.
If you booked a train and it got cancelled you'd get compensation because you paid money, if there was someone else inconvenienced by it but they hadn't paid yet they don't get compensation for being inconvenienced.