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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Are people just less tolerant of disability accessibility now ?

470 replies

Takemeback02 · 10/07/2024 15:46

I have been raising a disabled child 11 years now and the first 5 ish years I never really dealt with many issues regarding to the assistance she received or disability access.
the last 5 years has been a real struggle. Usually transport / theme parks etc

most recently 6 of us went on holiday abroad to a European destination, 2 disabled children who require a lot of extra care with very high medical needs and equipment. We always check the hotels first and we speak to before choosing one that works for us. We picked a hotel that offered reserved disabled Sun beds. We arrived and they offered us 6 ( same as whole party ) but we told them we only needed 3. We chose ones away from the kids sections and to the side of the main pool,
they were reserved everyday. They placed disabled badge stickers on the beds for the duration of our stay. I reckon there
was 3 days out of 10 where we didn’t have an issue with someone taking them. Most would move on once asked but have a little moan as they did it and a few who got obviously very upset.

one of the days was a nightmare, we were at the pool bar and physically saw a women tair off the disabled badge sticker and throw it on the ground. I put it back on before going to get the kids
changed and when I got back lady was on bed and had removed the sticker again and lobbed it on the floor.

I just feel the last few years there is an obvious difference in peopls
Tolerance for accessibility or has it always been this way ?

don’t get me wrong I know from the past actual accessibility had got far better but it just feels like it annoys people now.

OP posts:
Thread gallery
6
ibelieveshereallyistgedevil · 10/07/2024 23:13

ihatecoffee · 10/07/2024 17:48

This thread has got me thinking.
I'm cabin crew and recently we carried a lovely lady on board who couldn't walk. She had no use of her legs at all and had to crawl to the toilet.

She had two carers with her.

I got chatting to her and found she'd spent a week in London on holiday.

I actually asked her about UK attitudes towards her and her disability.

Her reply?

London was absolutely amazing!!!

She was so impressed with our tubes and buses. Said everyone went out of their way to help her. Even down to tube stations showing whether or not they are wheelchair friendly by showing lifts or stair logos.

Theatres, restaurants, shops...she was so impressed!

She came from a Scandinavian country and said it wasn't just attitudes towards her there that were appalling, but facilities and lack of access to retail outlets, theatres etc were severely lacking.
As for public transport, she said she didn't use it but had to rely on her carers to drive her around!

I don’t recognise this London AT ALL.

It’s a fucking nightmare to navigate in a wheelchair- tube maps that don’t show which stations are accessible, taxis that can’t use their ramps, constantly getting smacked in the face by bags or being stepped over or jostled out of the way, terrible pavements, blocked or non existent dropped curbs, station staff who tut and swear about having to get the ramp out etc.

Its basically has all the same problems as the rest of the country, except it’s worse because it’s so busy.

EsmeSusanOgg · 10/07/2024 23:13

PaperSheet · 10/07/2024 21:11

Out of interest, do you think accessible passes should be limited to a certain amount each day?
Because going to a theme park on a quiet day with an access pass is great that you didn't have to queue. But on normal weekends the access queues can be 30 mins+.
I genuinely wonder what the solution could be. People say you can't limit the amount of access passes available as that's not fair. People also don't like it when they get given a virtual queue time slot to come back as its too restrictive.
Lowering the numbers to theme parks sounds lovely in theory. But it would then mean people would need to pre book only (otherwise you'd get turned away on the day). And that would start causing it's own issues in the long run.

I preferred pre-booking and lower numbers in COVID. But, I understand that is not necessarily sustainable for businesses, who often gave high overheads - and are often held to the whims of the British weather.

Queue access passes have to be booked in advance (certainly for Merlin attractions). I'm not sure if they have a limited number or not, but the park will have an idea of how many people are coming on a day ahead of time.

Disabled tickets are often limited at venues, especially for events like concerts.

ParrotPirouette · 10/07/2024 23:17

WiddlinDiddlin · 10/07/2024 19:18

Less thoughtful, less aware and yes, less tolerant.

My DP said to me today, on the way to the dentists, he doesn't understand why I am so anxious about going out now.

We arrived at the dentists...

The accessible parking space is such that my ramp opens down a steep gravelly slope with a slight camber to the left, so coming backwards off that ramp feels like I am going to tip the chair over and fall out.

The ramp up to the dentists door is narrow. One half of the double doors opens across that ramp so is shut as I approach.

I doubted my ability to get through the single door so asked for someone to open it - I have to line up very carefully (90degree left turn to face the door) as behind me is a set of steps leading directly to the door. Going backwards off these would be very dangerous.

Then I sit and wait 10 minutes whilst various reception staff come and fiddle with various keys to unlock the other half of the double doors which it turns out, they can't do. It isnt the same key for the door that is open, they don't appear to have a key and admit they have in fact never unlocked it.

Fortunately (as I am at this point on the verge of tears) I did manage to get through the single door - mm to spare either side.

Then I sat and wondered if I'd fit into a treatment room... again, yes, JUST...

I had emailed this dentists to explain I am a wheelchair user, its a large chair, I'd need various things, could they accomodate that. They said yes, no bother.

They will undoubtedly not remember how embarrassing and awkward this morning was for me once I'd left. It won't figure, they won't be aware of how scary access is from their accessible parking spot, it won't have crossed their mind that their toilet is not accessible (it isn't, I did look).

And they are not ACTIVELY being awful. They think they meet the basic standards, they think they are accessible.

My DP now understands why I am so anxious about every day things outside my own home, where I am in control.

Yes, I hear you, I am typing this from the comfort of a ‘wheelchair accessible’ hotel room. The door opening is blocked by a full length mirror hanging behind it, there are two chairs and a coffee table blocking the path at the foot of the bed, I had to ask for them to be removed. To manoeuvre my wheelchair into the room I had to ask for someone to move the bed sideways on and push it against the wall under the window.
there’s a step into the hotel from outside.
fucking wheelchair accessible my arse

AbraAbraCadabra · 10/07/2024 23:31

Melisha · 10/07/2024 19:06

@SerendipityJane and we do not get PIP. You do not get PIP if your only issue is physical mobility. So we can not even use that to pay for the costs.

You absolutely can get PIP for "just" mobility issues. You can get the mobility component at the standard or enhanced rate if you meet the criteria.

trekking1 · 10/07/2024 23:38

People also lack the empathy for disabled people because they themselves are suffering, be it the rising mental health issues, cost of living etc. Even here on mumsnet someone will vent about their disability and be told that everyone else has struggles too so they should pipe down.

The problem is that disabled people are not exempt from that too, we don't magically have no other struggles because our disability has fulfilled the struggles quote. We have other life issues too and then disability on top of it.

miniaturepixieonacid · 11/07/2024 00:00

It's awful that you were treated like that. It would still be awful if we were talking about adults with completely invisible disabilities but how anyone can treat children with obvious disabilities with anything other than kindness, consideration and respect is beyond me.

Personally, I don't think it matters at all if something is given for accessibility or as compensation/perk. If it's the latter, so what? It's nice that there might be a tinier brighter spot in the day of someone whose day is probably harder than most people's.

I know a little boy who has T1 Diabetes. He can skip queues in theme parks and at airports (or at least he could - from this thread it sounds like things might have got stricter very recently). Another child asked him why he 'has to' skip the queue and he replied 'I don't have to, I get to - diabetes perk!' I wanted to applaud him. He said it so confidently and without embarrassment - and why should he be embarrassed? The other children wouldn't want to have to be constantly thinking about their levels and self adjusting constantly throughout the day. If a small concession can make his day a bit easier or a bit more fun then wtf not! [obviously, his reply was simplistic. The nature of T1 Disabetes does clearly mean that long queues, especially around mealtimes or in hot temperatures, wouldn't be easy].

OrwellianTimes · 11/07/2024 00:05

YouJustDoYou · 10/07/2024 16:48

I think people have definitely become more assholey/entitled over the latest years in general.

This. People are just less tolerant and much ruder, I’m not suprised disabled people are finding themselves getting the brunt of it.

LadyKenya · 11/07/2024 08:41

miniaturepixieonacid · 11/07/2024 00:00

It's awful that you were treated like that. It would still be awful if we were talking about adults with completely invisible disabilities but how anyone can treat children with obvious disabilities with anything other than kindness, consideration and respect is beyond me.

Personally, I don't think it matters at all if something is given for accessibility or as compensation/perk. If it's the latter, so what? It's nice that there might be a tinier brighter spot in the day of someone whose day is probably harder than most people's.

I know a little boy who has T1 Diabetes. He can skip queues in theme parks and at airports (or at least he could - from this thread it sounds like things might have got stricter very recently). Another child asked him why he 'has to' skip the queue and he replied 'I don't have to, I get to - diabetes perk!' I wanted to applaud him. He said it so confidently and without embarrassment - and why should he be embarrassed? The other children wouldn't want to have to be constantly thinking about their levels and self adjusting constantly throughout the day. If a small concession can make his day a bit easier or a bit more fun then wtf not! [obviously, his reply was simplistic. The nature of T1 Disabetes does clearly mean that long queues, especially around mealtimes or in hot temperatures, wouldn't be easy].

Of course the child in question should not be embarrassed about his condition, but I would be wary of classing concessions, or adjustments as a "perk".

LadyKenya · 11/07/2024 08:47

trekking1 · 10/07/2024 23:38

People also lack the empathy for disabled people because they themselves are suffering, be it the rising mental health issues, cost of living etc. Even here on mumsnet someone will vent about their disability and be told that everyone else has struggles too so they should pipe down.

The problem is that disabled people are not exempt from that too, we don't magically have no other struggles because our disability has fulfilled the struggles quote. We have other life issues too and then disability on top of it.

Absolutely yes. Disabled people are not a monolith and indeed do have other struggles, and layers that they have to cope with in life, such as racism, and transphobia, which are increasing imo.

VickyEadieofThigh · 11/07/2024 08:47

hattie43 · 10/07/2024 16:14

There is very little empathy anymore .

"equalities and diversity" don't seem to include disability at all. There was a brief period when employers, etc paid a bit of attention but they really don't bother any more.

A friend works for the CAB and her colleague has physical disabilities and health ones. The colleague is unable to use the toilets in the building they work in and has to leave the building to find one that is properly accessible for her. They also refuse to make any accommodations for her difficulties in accessing other buildings she is forced to travel to (a simple re-jigging of the roster would do it) and her boss tells her "That's your job..."

PasteldeNata78 · 11/07/2024 11:28

TomatoSandwiches · 10/07/2024 22:31

What I see even from this thread is just a complete lack of awareness about certain disabilities and the variation involved, covert abelism even from supposedly disabled people.

Such a shame, but very much reflective of society as it is.

What we need is to educate from the very beginning about disabilities oncluding neurodiversity and how to be as inclusive as possible.

This thread shows people are just uneducated about disabled life and believe that they have some sort of right to decide what is and isn't acceptable in terms of accommodations.

There are no fucking perks or compensation, fucking fuck off with that nonsensical shite.

Well logically, the service provider has the right to decide what level of accomodation they can provide. Even the law says 'reasonable' accomodation not 'every single thing being asked for, without proof'.
Of course it's none of other people's business.

The other thing is, as you pointed out, disabled people are not a homogenous mass. Especially with mental health issues, neurodiversity etc at least 20% of the population have a disability of some sort. Varying in severity. And they can also be selfish, take advantage , be ableist etc etc. a similar minority as those in the able bodies population.

It's always going to be a negotiation based on a balance of needs. Some things are obvious and some aren't.

SerendipityJane · 11/07/2024 11:35

I mentioned BB abuse drops when parking is paid for not to be all complacent in a "so that's OK then" manner, which is what society does.

I mentioned it, because it is a very simple illustration of the sort of cuntery that disabled people are subject to every waking minute. The sort of fucking lowlife scummy cunt who would abuse a provision for the less able for a few quid.

PasteldeNata78 · 11/07/2024 12:02

SerendipityJane · 11/07/2024 11:35

I mentioned BB abuse drops when parking is paid for not to be all complacent in a "so that's OK then" manner, which is what society does.

I mentioned it, because it is a very simple illustration of the sort of cuntery that disabled people are subject to every waking minute. The sort of fucking lowlife scummy cunt who would abuse a provision for the less able for a few quid.

Bit confused - so you mean, when parking is paid for, less people who aren't allowed park in the disabled spaces?
It could be that free parking is more limited in general. You'd have to compare two car parks with a similar design, layout etc except that one was paid for and one wasn't.

BlowDryRat · 11/07/2024 12:03

There are lots of examples of really awful, shocking behaviour towards disabled people on this thread, including in the OP. None of that is ok.

I haven't personally seen anything like that. I have seen people getting impatient with talk about non-visible disabilities, especially in adults. I have to admit, even I do an internal eye-roll when some people I know talk about "my anxiety", because TBH they're self-diagnosed attention-seekers.

Takemeback02 · 11/07/2024 12:05

I do notice that on all the threads as well - that it gets turned in nuero diversity and the subject is always around that. Neither of the girls are disabled due to autism / adhd etc

OP posts:
LadyKenya · 11/07/2024 12:11

People who have anxiety at levels that affect their lives, receive scant sympathy, from what I have seen.

ValleyClouds · 11/07/2024 12:17

There was an extremely ableist thread about anxiety the other day and I reported it and I got a reply something along the lines of "we think interesting points are being made so we are leaving this up" The OP both in terms of poster behaviour and post content was unacceptable, MN is often a poor judge of what ableism actually is.

SerendipityJane · 11/07/2024 12:18

Bit confused - so you mean, when parking is paid for, less people who aren't allowed park in the disabled spaces?

Exactly that ! Don't want to shell out £2.50 to park for an hour ? "Borrow" nans blue badge and whack it on the dashboard as you skip to the shops. Meanwhile five seconds behind you is someone who without that space has to go back home and count the squares on the wallpaper for another day.

Now I may be old, and out of touch. And probably a little bit fuddy duddy when it comes to trying to help those less able than myself - it's all a bit dull isn't it ? But despite having a vocabulary well beyond what I need - in a few languages - the best word for the sort of person who would save £2.50 by abusing a Blue Badge is cunt. If anyone else wants to defend them and call them a hero, or social warrior that's their choice.

trekking1 · 11/07/2024 13:23

ValleyClouds · 11/07/2024 12:17

There was an extremely ableist thread about anxiety the other day and I reported it and I got a reply something along the lines of "we think interesting points are being made so we are leaving this up" The OP both in terms of poster behaviour and post content was unacceptable, MN is often a poor judge of what ableism actually is.

What was the thread?

MoltenLasagne · 11/07/2024 13:32

I think it's multiple things.
As kids get older people become less understanding of disabilities unless they are visibly very severe.
Even then, some people are just complete arseholes with no empathy (such as the man who told my aunt that she shouldn't bring "someone like that" (her son with CP) out in public)
There are more arseholes around post-Covid and people are generally less tolerant.
Service levels are down and prices are up everywhere so people are in scarcity mode, they don't see a service shared, but something being taken from them.
Sometimes people can genuinely just not realise times have changed - 20 years ago the access passes for Disney were exclusively for kids in wheelchairs because their queues were not accessible. Now it's the reverse, but if they see able-bodied kids "jumping the queue" when people with wheelchairs are queuing they think something is wrong, or someone is taking the piss.

tothelefttotheleft · 11/07/2024 13:43

EllenLRipley · 10/07/2024 18:05

A woman pushed me on a plane in Feb, actually pushed me. None of us can go anywhere because the aisle was blocked with people putting things in the overhead bins. I said "could you be careful, I have MS" and she replied "Well I ain't got nothing and if you're a crip you need to get out of my way"
The cabin crew did nothing. Nothing at all.

That's appalling. I'm so sorry that you had that experience.

BurnerName1 · 11/07/2024 13:52

Takemeback02 · 11/07/2024 12:05

I do notice that on all the threads as well - that it gets turned in nuero diversity and the subject is always around that. Neither of the girls are disabled due to autism / adhd etc

Yes but you'll get deleted for mentioning that. Like I did.

I'm neurodivergent ironically but I've started dissociating from that community because I've got bigger problems than being ND to be honest. God forbid you should ever mention that though.

blablausername · 11/07/2024 13:56

People tend to be less tolerant of those who they perceive to have "more" than them, be it economically or in terms of education, societal support.

This means that if they see someone who they already consider "privileged" compared to their own circumstances receiving something that they too would benefit from then they may feel aggrieved.

It might seem strange that people could envy refugees fleeing their country, or someone with a disability, but to those who are poorly educated or lacking in intelligence, the simple fact that the refugee has a smartphone or the person with a disability a nice car is enough for them to classify them as " better off then me" and therefore start resenting any help given.

Sahara123 · 11/07/2024 14:07

ihatecoffee · 10/07/2024 17:48

This thread has got me thinking.
I'm cabin crew and recently we carried a lovely lady on board who couldn't walk. She had no use of her legs at all and had to crawl to the toilet.

She had two carers with her.

I got chatting to her and found she'd spent a week in London on holiday.

I actually asked her about UK attitudes towards her and her disability.

Her reply?

London was absolutely amazing!!!

She was so impressed with our tubes and buses. Said everyone went out of their way to help her. Even down to tube stations showing whether or not they are wheelchair friendly by showing lifts or stair logos.

Theatres, restaurants, shops...she was so impressed!

She came from a Scandinavian country and said it wasn't just attitudes towards her there that were appalling, but facilities and lack of access to retail outlets, theatres etc were severely lacking.
As for public transport, she said she didn't use it but had to rely on her carers to drive her around!

Do you know what , i actually agree with this. When we visit london with our adult daughter in a wheelchair , with learning difficulties, i have found people to be really helpful and friendly . We use the buses mostly from a base in East London, everyone is so helpful. We go to the theatre and are looked after very well. We visit european countries fairly regularly, france in particular, and find attitudes there can be somewhat backwards. Eg the word handicapped is common, makes me cringe rather.
Back home in scotland I find people often offer help , thank you to the staff at the JLS concert at the castle this week , so inaccessible but they’d thought of everything to make sure we got there! Particularly the lovely lady on duty in the pouring rain at the convoy road . So cheerful.

ruethewhirl · 11/07/2024 14:08

BurnerName1 · 11/07/2024 13:52

Yes but you'll get deleted for mentioning that. Like I did.

I'm neurodivergent ironically but I've started dissociating from that community because I've got bigger problems than being ND to be honest. God forbid you should ever mention that though.

I really don't think mentioning neurodiversity is why that post got deleted.