Less thoughtful, less aware and yes, less tolerant.
My DP said to me today, on the way to the dentists, he doesn't understand why I am so anxious about going out now.
We arrived at the dentists...
The accessible parking space is such that my ramp opens down a steep gravelly slope with a slight camber to the left, so coming backwards off that ramp feels like I am going to tip the chair over and fall out.
The ramp up to the dentists door is narrow. One half of the double doors opens across that ramp so is shut as I approach.
I doubted my ability to get through the single door so asked for someone to open it - I have to line up very carefully (90degree left turn to face the door) as behind me is a set of steps leading directly to the door. Going backwards off these would be very dangerous.
Then I sit and wait 10 minutes whilst various reception staff come and fiddle with various keys to unlock the other half of the double doors which it turns out, they can't do. It isnt the same key for the door that is open, they don't appear to have a key and admit they have in fact never unlocked it.
Fortunately (as I am at this point on the verge of tears) I did manage to get through the single door - mm to spare either side.
Then I sat and wondered if I'd fit into a treatment room... again, yes, JUST...
I had emailed this dentists to explain I am a wheelchair user, its a large chair, I'd need various things, could they accomodate that. They said yes, no bother.
They will undoubtedly not remember how embarrassing and awkward this morning was for me once I'd left. It won't figure, they won't be aware of how scary access is from their accessible parking spot, it won't have crossed their mind that their toilet is not accessible (it isn't, I did look).
And they are not ACTIVELY being awful. They think they meet the basic standards, they think they are accessible.
My DP now understands why I am so anxious about every day things outside my own home, where I am in control.