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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Do you call people out who push in queues etc?

312 replies

Heretheycomethebeautifulones · 25/06/2024 13:05

I can't stand it when people just push into long queues and usually say something. I know people will say 'just leave it', but this is how they keep getting away with it, by relying on nobody saying anything.

I know there are much worse things in life, but when you've been queueing a long time and you're tired and fed up, it's not nice.

This can apply to other things in life too.

I was queueing to board a plane last night after a long delay, a woman in her 20s decided she didn't fancy the long queue and just pushed in near the front. A woman must've seen me looking irritated so she tapped me on the shoulder and said 'Just leave her, she might not be all there'.

OP posts:
PostItInABook · 25/06/2024 15:14

summersofdoom · 25/06/2024 15:03

or maybe it's just not being a push-over? My time is as valuable as their time, if not more, why should I waste it because they are rude?

There is a middle ground isn’t there? You don’t have to only be a pushover OR equally as rude do you? You can politely assert your boundaries without resorting to public shaming and humiliation for what is essentially a minor issue.
That kind of humiliation/shaming just puts people immediately on the defensive as they feel they’re being attacked and then you risk the situation escalating into a public argument, which is awkward and embarrassing for everyone.

Why is there such a overdramatic response to threads on here?…..it’s always either/or with a real lack of ability to consider the inbetween. Like on the cul de sac thread - all the posters responding as if it’s one or the other. Children play out all over the road OR are never allowed to play out ever. There is an inbetween option!

Februaryfeels · 25/06/2024 15:15

I've done it by accident at a tourist location and was grateful and very embarrassed when someone pointed out the queue.

@Blouson Karens? Really?

LordSnot · 25/06/2024 15:19

Yes, every time. I'm disabled and the longer I stand the more it hurts, so I'm not letting some stranger cause me pain.

If it wasn't obviously deliberate I'll say "there's a queue" in a friendly way so if it was a mistake they don't need to feel ashamed.

AmazingBouncingFerret · 25/06/2024 15:20

I work in a coffee shop so I call people out pretty much daily. I’m very aware of who is in the queue because I’m either mentally calculating space in the shop for sitting in or if they’re regulars I’ll be starting their drinks. If I get anyone trying to push through they’re firmly told they’re not next and where the end of the queue is and if anyone loiters at the wrong side they’re always told very politely which side to queue.
I love being perimenopausal and working with the public! Grin

Blouson · 25/06/2024 15:21

I remember when it was only the French that didnt know how to queue. Thought Brits knew how to stand in a line.

Screamingabdabz · 25/06/2024 15:22

Blouson · 25/06/2024 14:58

We're a nation of Karens now. Social media has made everyone think their voice is important.

Karens? Wow. Defending the queue jumpers AND misogyny…

Pocketfullofdogtreats · 25/06/2024 15:25

Cathbrownlow · 25/06/2024 14:26

My friend and I went to an exhibition a couple of years ago, and when we entered, it was a tiny space and was absolutely packed. In order to see everything, everyone was in a queue and shuffling along very slowly past each exhibit. It was a pain, but it was fair and it meant that everyone got to see everything.

A woman entered and proceeded to try and walk round, pushing into people in order to see the exhibits. It really didn't take much sense to see that we were all in a line and shuffling for a reason. I watched her shove some women out of the way first and then I saw her coming towards me to try and push me out of the way, so I braced myself and refused to budge. My friend went berserk at her 'stop pushing in! don't you see that everyone in this room is shuffling in a line for a reason?' . The woman told us that one of the staff had said that no one had to queue - surely though it was clear why every single person in the room was doing it?

Loads of people started having a go at the pushing in woman too. It was really unpleasant and a lot of the blame I think goes to the exhibition organisers. The space was much too small for such an important exhibition and they had allocated too many tickets for each time slot.

I do think that the woman perhaps had some cognitive issues. Or maybe she was just bloody rude.

Was it at the British Museum? The way they display stuff in their special exhibitions can be weird - I remember a display right in a corner, where about two people could get near it. The slow shuffling around drives me nuts - if there's something I'm not interested in, or there's a space at another display, I will swap the order rather than stay in the shuffle. I wouldn't push anyone out of the way, though.

Moglet4 · 25/06/2024 15:25

Hypertension190over90 · 25/06/2024 13:35

I had an old lady just boldly step in front of me in a queue knowing full well I’d not say anything as she was on a zimmer frame.

then her son joined in the queue behind her. I don’t think he had any idea his mother was just barging around in to people but then I suppose he must be a wanker to let his barely walking mother hole a space in the queue for him the first place

I still say something. It may make me an evil person but I can’t stand old person entitlement

BreatheAndFocus · 25/06/2024 15:26

Yes, every time.I try to do it fairly politely in a way that implies I think they’ve missed the fact there’s a queue. That gives them room to backtrack (“Oh, sorry, I didn’t realise”) and also means they’re more likely to comply usually.

MaturingCheeseball · 25/06/2024 15:27

Saw it yesterday in Waitrose. Long queue for the self-checkouts, and I saw this man clock the line, clock the assistant occupied with a customer, and nip in ahead of everyone. So I informed the assistant (or “partner”, it being Waitrose Grin ) who said people do it when their back’s turned as they know full well there’s a queue. Some people, eh? Soooo important.

GertrudePerkinsPaperyThing · 25/06/2024 15:28

Yes. It just really irritates me - but I have a ridiculously over developed sense of fairness 😂

I will intervene even if I’m not in said queue!

Pocketfullofdogtreats · 25/06/2024 15:29

Blouson · 25/06/2024 14:58

We're a nation of Karens now. Social media has made everyone think their voice is important.

Isn't it about time the Karen thing was dropped? Really not a very nice term to use. It's shorthand for telling women to shut up and get back in their box.

momager1 · 25/06/2024 15:46

when I first moved here , I went to the grocery store, and there was two trolleys in front of me as well as a woman already putting her stuff on the belt. Both trolleys had a few things in them, BOTH had said trolley owners going back and forth to the shelfs! I was astounded. Couldn't say anything as I don't speak Spanish, so I just did the death glare. Since then I know now that this is very normal here. If someone doesn't get back before the assistant is taking the previous persons money, I now move the cart. Now I get the death glares lol If they say something to me , I just smile and say " no entiendo espanol." It now has turned into a game for me

shearwater2 · 25/06/2024 15:49

I do but usually very politely, as the person may have not seen the queue. I've certainly merrily walked up to a counter and have not at first noticed a long queue before, until I was tapped on the shoulder. I don't mind that at all and apologised. What I did mind was being physically shoved out of the way by a pensioner in a bus queue when I was a teenager. He only needed to say "There is a queue."

I also called out people who were doing it deliberately- looking at the queue first then pushing in. They were not happy but went to the back.

shearwater2 · 25/06/2024 15:52

Waitrose is the worst - I've been shunted on two separate occasions in a queue by someone who clearly needed L plates on their trolley.

Mumsntfan1 · 25/06/2024 15:53

Heretheycomethebeautifulones · 25/06/2024 13:31

I mean when boarding a plane you kind of have to queue to scan your boarding pass/show your passport don't you?

Depends on the country. You won't get to your destination faster for being first on the plane anyway.

safetyfreak · 25/06/2024 15:55

I have done,

Once in euro disney, a woman stood in front of me and my sister in a queue. We checked with the man in front if she was with him, she wasnt. The audacity! we were hot, hungry and we both went for her (verbally!). She walked away pretty sharpish.

Fontainebleau007 · 25/06/2024 15:58

I was in the dentist not long ago and was making my next appt with the receptionist when this old woman, pushed next to me and started talking to her.. I was like really? Luckily the receptionist ignored her and carried on engaging with me. I thought this woman was so blimmin rude. I didn't say anything at the time but I would next time. There's just no need. Get in the queue and wait your turn !! 🙄

ArabellaFishwife · 25/06/2024 16:00

Some queues are confusing. I don't, for instance, call out people who try out the wrong desk at the post office, because they might well have seen someone buy stamps at the buying envelopes till and assumed it was fair game. The staff behind the till will send them mercilessly to the back of the queue with a telling off for not reading the sign.
Others are more of a social minefield. I go to a fair number of gigs, and there's more bad feeling created over breaches of queue etiquette than anything else. I would probably simply seethe if I witnessed a blatant misdemeanour, but I've had people ask if they could slide in beside me in front of a long line, and it feels so cringey and awkward to say no.

ElonGates666 · 25/06/2024 16:00

It happens so rarely to me that I do nothing about it. The person might have something wrong with them.

Sometimes people can be accused of queue jumping. I have joined the end of a queue at a bus station, only to find that when a bus pulls in no one wants that bus. You have to rush to the start of the queue, if someone is hesitating you don't know if they want it or not.

Have you ever heard that in other countries nobody queues? I've never understood how that works. Do they all move forward and get stuck in the bus door?

Oblahdeeoblahdoe · 25/06/2024 16:07

sandstormsy · 25/06/2024 14:50

I do but politely at first as I do genuinely think some people are in their own world and don't notice the queue or think it starts somewhere else etc.

It's sometimes obvious - like one big long queue without gaps leading up to one counter but sometimes it's unclear.

I accidentally pushed in at the post office as I thought the two desks were for different services (one to post and one I could buy my envelope).

I walked right up to the envelope one and the lady looked at me like I'd pissed on her and she looked really angry at me for not queuing. Oops. I honestly didn't think it was clear at all it was all one queue and once I realised was mortified and joined the back and apologised.

So yeah I think it's not always that people are doing it on purpose and although some people are arses, some people do just look embarrassed and go "oh no I'm so sorry!". I like to give the benefit of the doubt.

I can do better that that 😀 Once 8 of us, yes 8! accidentally went to the front of a huge queue at an airport check in desk. Tbf, an employee had directed us to it and it just happened to be free when we got there. It wasn't until I glanced around while the passports etc were being checked that I realised what we'd done! No one said a thing but we had a few funny looks. I was absolutely mortified. We now laugh about it but at the time it was embarrassing.

andHelenknowsimmiserablenow · 25/06/2024 16:08

Neodymium · 25/06/2024 13:23

I was waiting once at a food place, waiting in the correct place to order (as I get their food all the time). A man came over after me and stood at the opposite end where you collect orders from. I don’t know if he noticed me standing there or what but when the lady finally came out and served me first he made several loud passive aggressive comments about thinking I’m more important than others ect. I just ignored him but it was quite intimidating as he seemed to be seething with anger and I was scared he would follow me. I was 100% there before him, and he was waiting in the wrong space, but I can only think he must have thought he was in the correct place to order and that I wasn’t and that meant he should be served first. But even if I wasn’t I was still waiting there before him.

I had the same in Next. A guy stood at the empty till when the queue was in the other direction and then started huffing that he must be invisible to the young woman who was serving.
To her credit she just said quietly 'queue is from there' and carried on.

hastalav · 25/06/2024 16:15

Only if someone is blatantly an entitled CF. I never say anything other than "Hey" in a loud voice and point my thumb over my shoulder to the back of the Queue. Usually works fine.

If someone tackles me I point to my hearing aids and say "sorry I'm deaf" I can't hear you and stand my ground. Now I'm a bit of a CF there myself I reckon, because I can hear a bit, but it saves a lot of aggro so I use my disability when I am in the right of course, never otherwise.

Auburngal · 25/06/2024 16:18

We did let a customer who said she had a dentist appointment in ten minutes through once.

She left the store and spent about 30 mins talking to a friend. What dentist appointment?

Another time, customers let through a customer who has a bus to catch in five minutes. This was about 10 mins before my shift ended. Went to my car in the car park and saw the woman going to her car. Funny looking bus.

Hate people who make excuses as cba in queueing.

SeriaMau · 25/06/2024 16:18

Hypertension190over90 · 25/06/2024 13:35

I had an old lady just boldly step in front of me in a queue knowing full well I’d not say anything as she was on a zimmer frame.

then her son joined in the queue behind her. I don’t think he had any idea his mother was just barging around in to people but then I suppose he must be a wanker to let his barely walking mother hole a space in the queue for him the first place

What a complete bastard he was. Men are such vile creatures.

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