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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

New Couple moved In. Council says I made a complaint.

66 replies

JanglingJack · 19/06/2024 19:57

As above really.

We live on a street which is one row of terraced facing a road and then allotments to the front, the same terraced to the back, gardens meeting, they're overlooking a green and then primary school.

A new couple moved in a few months ago, 2 doors up (my neighbour then them). They've bought their home, everyone my side is council.

Anyway! I was out doing my hedge earlier and new lady drove up, I've not seen her before. I waved and said welcome to the street (that's what someone said to me when we were given this house after being homeless) We were trying to comminucate over next doors front garden. I couldn't hear with cars going by and do we met on the street.

She said she had a lot of complaints and letters from council with my name and door number!!
News to me!
Im still gobsmacked. I know when they first moved in they had a party with a lot of old euro rave tunes - I was loving it!

So.. I said no, no, not me, and she said your door and your name (had introduced).

Has somebody living close by, made a complaint with my name and address? I'm livid if they have!
How do I find out? I know I can call the council, but they're not going to say it was Kourtney next door using your details.

I just feel blummin awful now. I've been here 8 years and still get treated like I'm new (and stupid).

I'm not even sure what I'm after. Just upset.

OP posts:
Strawberryhero · 19/06/2024 20:00

Call the council and let them know any complaints from you aren’t from you. Not much else you can do.

Catza · 19/06/2024 20:01

I don’t think there is any use finding it out. What are you going to do with this info? Marsh to Courtney’s house and confront her?
Just bond through your shared experience by saying “oh gosh, must have been one of the old hags on the street stitching me up. Can you believe it, 8 years on and they still treat me like a new kid. Why don’t you pop in for a cup of tea sometime?”

EsmeSusanOgg · 19/06/2024 20:07

You can make a Subject Access Request. It is possible they have incorrectly assigned someone complaint to your name. You can request that this put right/ records amended under GDPR.

SmallChanges3 · 19/06/2024 20:07

If a complaint had been made, the council should not have passed on (incorrect) information about who reported them, certainly not names or addresses.

I would complain to the council and ask them how your details were sent to your neighbour. And why when you didn't even make a complaint.

JanglingJack · 19/06/2024 20:07

Catza · 19/06/2024 20:01

I don’t think there is any use finding it out. What are you going to do with this info? Marsh to Courtney’s house and confront her?
Just bond through your shared experience by saying “oh gosh, must have been one of the old hags on the street stitching me up. Can you believe it, 8 years on and they still treat me like a new kid. Why don’t you pop in for a cup of tea sometime?”

Edited

Yeah I think you're right. Council aren't going to give me a name. I doubt they'd even write a letter exonnerating me.
But I'm livid that either my name or door number has been used.

It was lovely to speak to her, guessing young woman in her 20s. I'm 48, was holding a garden rake, trying to my braless chest and stop sweating 🤣😭

I was thinking of buying a new home card. I don't think we'll be best of friends as I could be her Mum!

I'm just pissed off - I might be pushing 50, but I do remember my clubbing days and appreciate a tune!

OP posts:
JanglingJack · 19/06/2024 20:11

Thank you @EsmeSusanOgg and @SmallChanges3 that is what is really annoying me.

I mean, what would happen if I called and said I'm... Whatever... Claire from #32... How would they know?

OP posts:
Ilovegoldies · 19/06/2024 20:13

She's talking shite. I used to be a noise officer and we wouldn't ever give out names. I'd ring the council and they won't give you the name of the complainant but they can put you straight by confirming if there is a service request in your name.

MissUltraViolet · 19/06/2024 20:17

Can't believe the council would put the name/address of the person complaining in a letter they sent to the person they were complaining about. Talk about causing some serious issues!

Did you ask to see the letters? Maybe pop round with some cake and have a quiet chat about it. If I was them I would want to know that someone else (probably a closer neighbour) has an issue with me.

Callingoctopus · 19/06/2024 20:29

I'm guessing someone has made a complaint but she doesn't know who so she's systematically going through all the neighbours to find the guilty party using the ruse of she knows name address etc. ignore and steer clear, if she was straight up she would have said hey jack sorry if were loud the other night would you believe someone has made a complaint again sorry if were loud and leave it at that.

JanglingJack · 19/06/2024 20:29

Ilovegoldies · 19/06/2024 20:13

She's talking shite. I used to be a noise officer and we wouldn't ever give out names. I'd ring the council and they won't give you the name of the complainant but they can put you straight by confirming if there is a service request in your name.

Oh okay thank you so much!

Maybe she has used that on everyone then.
I'm wondering how she got my name still.
Everyone here knows everyone though, which is even more upsetting. I don't really care if she's got it from an arse hole. The street is lovely, but there are a ton of gossips. It really pisses me off though because I avoid all that.

It's like going back to school. I've been here 50 years, I've been here 20 years... You're putting your bins out too early, your cutting your hedge wrong, ffs I'm living wrong.

I have a disability which isn't obvious. I have Pip, I have a Blue Badge, I have a bus pass.

Actually, thinking about that, it could well be one of my elderly neighbours who said I got all that off Dr Google and even she doesn't get those things.

Even so...

Well I'll pop a card through their door. We are different people, different generation lol but, I'd never be so mean as to do whatever it is...

OP posts:
HaudYerWheeshtYaWeeBellend · 19/06/2024 20:29

I work as a specialist working with multiple HA and councils , she is taking through her arse!

Due to a multitude of reasons and more so for the wellbeing and safety of the person making the complaint , they would not write a letter stating house number X made a complaint against you.

Swirlymist · 19/06/2024 20:31

I think it sounds more like she is fishing and trying to find out who has complained about her. I doubt very much she has been given your name, the council have to abide by data protection laws. I expect she is saying the same to other neighbours to gauge their reaction.

bombastix · 19/06/2024 20:35

Well… she’s going to dig herself a big hole with the rest of the neighbours if she carries on with her door to door enquiries! I would be careful about this person myself

JanglingJack · 19/06/2024 20:36

Thank for the most recent replies.

Talking to her today, I gave out names pointing without thinking about it.
Oh, that's awful now thinking about it. It was just a sort of welcome.

Well I can see how easily it's done now!

Blimey, poor couple don't know who's against them! I'll buy them a card.

It's a bloody shame! It's all the them and us, buyers buying (eastern European) in a street where most is council.
A blummin shame.

Good luck to the young couple.

OP posts:
Thevelvelletes · 19/06/2024 20:38

JanglingJack · 19/06/2024 20:07

Yeah I think you're right. Council aren't going to give me a name. I doubt they'd even write a letter exonnerating me.
But I'm livid that either my name or door number has been used.

It was lovely to speak to her, guessing young woman in her 20s. I'm 48, was holding a garden rake, trying to my braless chest and stop sweating 🤣😭

I was thinking of buying a new home card. I don't think we'll be best of friends as I could be her Mum!

I'm just pissed off - I might be pushing 50, but I do remember my clubbing days and appreciate a tune!

She's fishing for who contacted the council and trying you first.
It doesn't matter who contacted the council if someone has been a pita.

JanglingJack · 19/06/2024 20:42

HaudYerWheeshtYaWeeBellend · 19/06/2024 20:29

I work as a specialist working with multiple HA and councils , she is taking through her arse!

Due to a multitude of reasons and more so for the wellbeing and safety of the person making the complaint , they would not write a letter stating house number X made a complaint against you.

Thank you. That makes complete sense.

Also... And you'll only understand this if you were on another forum...

I'm a Scrubber and I'm still good friends with the Mighty Doctor.

That said, over the years I have come to realise that it's a common saying, and it's not all about your Wotsits.

If that makes no sense, just happily move on 🤣

OP posts:
BobbyBiscuits · 19/06/2024 20:47

Definitely tell the council it wasn't you. If anything the original complainants won't be privy to any information and council could end up sending you loads of stuff about it?
If you're up front about how you didn't complain then hopefully you can be friends. Unless it could've been another member of your household? Unlikely.

INeedAnotherName · 19/06/2024 20:58

The council won't have sent letters with your name and address on so she's lying about that. Ask to read those letters and watch her go into a panic.

I would avoid her in future. Even if the complaint against her isn't true (eg the music wasn't loud or a one off party), she is still a big fat liar.

JanglingJack · 19/06/2024 21:15

I don't think we'll be friend friends @BobbyBiscuits , she's, I think, about my adult sons age. He doesn't live here and on the day in question, my daughter was at her Dad's.

I think it's cruel to call her a big fat liar though. That wasn't necessary @INeedAnotherName

It's fine, I suspect she is calling out everyone, I know it wasn't me. We introduced ourselves properly afterwards and shook hands.

Im happy just to wave when our paths cross.

OP posts:
Thegoodtomatosauce · 19/06/2024 22:39

Ilovegoldies · 19/06/2024 20:13

She's talking shite. I used to be a noise officer and we wouldn't ever give out names. I'd ring the council and they won't give you the name of the complainant but they can put you straight by confirming if there is a service request in your name.

Worked in a similar job and I agree. More likely is she's received a letter saying complaints have been made and is trying to flush out the complainant.

GOTBrienne · 19/06/2024 22:47

No way would a council give out the complainants name, never. I am guessing it would be a breach of GDPR to do that?

ShinyGreenAngled · 19/06/2024 22:48

We once had a neighbour opposite us, horrible piece of work, who came to ask if we had complained to the council and to his employer about his works van parked around the corner to his house.

He was knocking on each house to ask. Not sure what kind of response he was expecting from the “guilty party”

I said no, that we had not made any complaints

And asked if he could think of a reason why we would complain about a van parked around the corner, next to someone else’s house. 🤣🤣

It was a lightbulb moment for him

MoMo999 · 19/06/2024 23:22

EsmeSusanOgg · 19/06/2024 20:07

You can make a Subject Access Request. It is possible they have incorrectly assigned someone complaint to your name. You can request that this put right/ records amended under GDPR.

Agree

MadameMassiveSalad · 19/06/2024 23:36

The council wouldn't tell them who made a complaint. That's bullshit.

knockyknees · 20/06/2024 00:18

I'd call her bluff and ask to see the letters. No doubt she'll lie and say she's binned them or something.

I'd also be a bit wary of her. She sounds like she could be a bit of a shit stirrer, if she's (no doubt) lying to your face already.

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