To request my complimentary stay after all these years

[ElsieandMavis]

I had a really disappointing stay at a hotel about 10 years ago. When I complained to the manager, she was really apologetic and offered me a complimentary 3 night stay as a gesture of goodwill and to give them the opportunity to show me the usual quality of their product.

For various reasons, I never went back to her to arrange the complimentary stay.

AIBU to contact her now after 10 years to redeem my freebie? If so, how should I word the email request? I’ve checked that the same manager is still in charge at the hotel.

I'm here for the response because I would absolutely be trying my luck to see if it would be honoured. I'd have to be honest in my email and admit I was pushing my luck after so long but I'd still do it.

I was in the 100% CF camp when I first read this, but this approach is actually well worded enough to try it...

I wouldn’t. But most people can’t take no for an answer. So predictable! The ‘wronged’ person will contact their local current affair program and make a song and dance about how unfair it is. “It was a terrible stay a decade ago. My email does not stipulate an end date, so really they owe me.”

Unlikely they will have records from 1998 since it changed ownership in 2005 (from Circus Circus Enterprises to MGM).

If you don't ask you don't get!

I would 100% ask, especially since there's no expiry date on the offer. The worst that could happen is you're told no.

I don't think asking makes you a CF, because it's not like you're asking some to do something for you / inconveniencing anyone by asking. If she doesn't want you to redeem it, all she has to do is send an email back saying no.

Oh, ok.
YABVU then.

I am an American. How rude are you. I would not ask and I don't know of any of my friends who would ask because we are not cheap nor rude. Seems you all are much more cheap and concerned about money than Americans, by far.

Obviously it CF territory, and if you were requesting mid August in a sea front hotel in Brighton I’d tell you to jog on. However, if you were requesting mid November from a Sunday night to Wednesday, I might well let you have it if I was likely to have plenty of empty rooms. Al least then there’s the chance then of selling you a few drinks and meals.

oh my goodness you actually just reminded me I was offered a complimentary stay somewhere when I had cancer and the owner assumed I was pregnant!

that was only 7 years, surely I'm fine to enquire!

Are you sure you’re not new to mumsnet??! 😂😂😂

I think you have left it too long OP!

I think you should be canny about when you send your email. Check the date on the original reply, say it was 12/6/14, you reply around about 18/6/24. Hopefully only the month/day are looked at and if the year is spotted the manager will think it’s a typo as NOBODY would possibly wait a decade to claim a complimentary stay…..

good luck!

Quite!

It’s not unseasonable to ask.
Unreasonable would be multiple entitled demands or going to sm if they can’t do it.

This😂

I was being rude about us brits if anyone. How touchy are you @boychucker?

On the upside you get a free break, downside you feel a bit embarrassed when the manager says the offer has expired. Worth a try?

I mean, I guess it’s a bit cheeky but if it’s a large chain I’d definitely give it a shot. Worst that can happen is they say no 🤷🏻‍♀️

I am an American. How rude are you. I would not ask and I don't know of any of my friends who would ask because we are not cheap nor rude. Seems you all are much more cheap and concerned about money than Americans, by far.

Not my comment but it was a compliment. Ironically your post is actually quite rude.

What was it worth 10 years ago?

Christ, calm down. OP was - if anything - admiring your national nerve.

More importantly, how many boys has the boychucker chucked?

Edited because I was a damn fool and read the comment incorrectly. THE SHAME. 🤣

I expect the hotel think you use it within a i...ten years wow. However, nothing ventured nothing gained. I expect it be a no but you never know

Ok, having RTFT and a great laugh, I can see no downside in attempting to claim this.

If not now, when? 2034?

I've just remembered that we had a terrible stay at a hotel in a well known south coast resort about ten years ago and were offered a free three night stay. About five years ago I looked up the Trip Advisor reviews and it was still just as bad so I then forgot about it. Have you checked out the hotel now OP? Would you really want to stay there?

I wouldn't have the nerve or the desire to stay in that hotel again or ask for my free stay after so long.