Having to wait for everyone's lifts after work

[Tired75643]

I'm a team leader in a pub, I regularly work the evening shifts and have to set the alarm and lock up once everyone has finished and left. Generally it'll be me and one other member of staff at the end of the night finishing, some drive home, some (like me) get taxis and wait at the back of the pub.
Recently we've had a couple of new staff start who rely on lifts from parents when they finish, the problem is they are waiting about 20-30 minutes for them once we're finished. Both are younger girls who don't feel safe waiting outside alone, which is understandable. I obviously can't lock the door until they're outside so I have to wait with them but this is adding half an hour onto my shift when I just want to get home and go to bed, my taxi only usually takes 5 minutes to get there.
I talked to the manager about it and his answer was just tell them to wait outside and go....but I really don't want to leave 19 year old girls on their own late at night when they don't feel safe. I also don't want to be waiting at work longer than I need to, unpaid, after a long shift.
I've tried telling them when it looks like they're half an hour away from finishing so they can call their lifts but there always seems to be a delay, and there's no guarantee what time we will finish so they can't set a specific time.
AIBU to ask my manager to either sort
something out with the staff members
or let me stay clocked in until I can actually lock up and find some extra tasks so I'm at least being paid to be there?

If they feel unsafe alone, that's on them and their families to solve, not you, OP.

All this nonsense because the parents are trying to shave it close and not have to idle for 15 minutes in a warm, dry car. Absurd. Your time and convenience being considered less valuable than theirs, apparently.

Let the parents come earlier or pay for taxis. Not your problem.

If they do you need to lock up and leave every time. You don't wait with them. Go when your taxi arrives. People who are genuinely worried don't fuck about.

You'd be my favourite kind of customer 😃

And I agree it's reasonable but then some people do think that as they're a paying customer they own you and when they go is when you go and asking them to leave means they're unwelcome 🤷🏼‍♀️

Agreed

Give these two a set time when they will finish work come what may, and tell them that if their lift doesn't turn up at that time they will have to wait outside.

Why should they get out of doing work that is expected of staff, leaving it for OP to do all the end-of-day tasks? They are adults. They can flex with the needs of the business as everyone else does, and make personal arrangements with the people providing the rides.

I wouldn’t be comfortable leaving anyone stood outside alone in the middle of the night after their shift either OP but I also don’t know the solution to you not waiting - they may be working adults in their own right but I just wouldn’t be able to lock up and leave them stood there if they didn’t feel safe. I wouldn’t leave anyone that didn’t feel safe alone at that time of night, regardless of age or sex (but especially not a young woman, because the chances of them being attacked or assaulted are much greater).

They're 19. If this was a p/t job while they were away at uni, they'd sort their own transport and not invasive that their boss would be watching for them.

Would it be unreasonable to do either of the following:

• given them a set of keys to lock up between themselves

or

• ensure you’re closing up everyday at the same time. Tell patrons, we are closing at x time?

The solution is for their parents to come early enough that they don't have to stand out alone, not for them to all rob the OP of her personal time.

I think if she starts that again I’d be pointing out to her she needs to make sure her parents pick her up on time then, or she can get a taxi. If she can’t reliably get picked up on time at the end of her shift perhaps it’s not the right job for her?

This is why I could never work in hospitality - the entitlement of some people baffles me! Well done for what you do.

You need to leave them outside to wait a couple of times.
They & their lifts won't like it & will sort themselves out to be there at finishing time.
Whilst you wait around they'll think it's OK & won't do anything

Exactly, the worried girl either gets a taxi, waits on her own or gets her parents to arrive and potentially have to wait outside.
I wouldn’t even entertain anything else and if she starts whimpering about it give her your taxi firm’s number she’s 19 ffs

Why not get an extra key. They all wait inside. Last one to leave locks the front door and posts it back through/ hides the key in a safe place

Pubs contain a safe full of money, lots of booze and hazardous items such as gas cannisters. No sensible pub owner would be doling out keys to all comers, no.

19 year olds are grown adults who can wait outside or take themselves off home. You'll find they can manage to get home from pubs just fine when they've been out drinking!

Bet they don't feel unsafe when they're out on the town. They are adults, time to act like it. If they don't want to wait then they need to sort the issue with the lifts.

Its not like they're waiting alone, see how they like it if one set of parents has to wait around for the other to arrive.

Stop being a doormat and get home to bed.

They’re adults, you don’t need to wait with them. They are responsible for themselves. I was working from age 15 and always making my own way there and back.

The thing is, this sounds lovely in theory, but OP also needs to get home and can't be expected to sit around and wait for half an hour every evening just because her colleagues haven't organised their own lifts.

If they're uncomfortable being left, they need to get picked up earlier or arrange their own taxis.

Ah, just seen it's all sorted out. Send the rotas to @MorningSunshineSparkles, she will come and wait with them every night. After all, nobody would suggest someone spend their precious time if they weren't willing to do it themselves.

Do you have any children, and could make the excuse that you are picking them up, or even invent someone that you have to pick up?

And likewise, they can't be left standing outside alone, so you have to leave sharpish!

Stop babying women old enough to have left school and had children unless you are their actual parent.

If their own parent can't be arsed to turn up when they finish, that is between their parent and the adult woman in question.

It's not your problem.

They knew where they were trying to get a job when they applied and it's down to them to organise getting there and back.

They know you get a taxi home so why they hell can’t they? Please don’t cross your fingers and wait for it to resolve itself, they’ll work out a solution the first time you leave right after your shift without waiting.

One in particular has been very vocal about not feeling safe waiting outside, the last time I really pushed and said I need to lock and go she looked really worried and started talking about different scenarios and safety issues etc.

Then she needs to find a new job. You're not a babysitter and they aren't babies. Stop it right now.

I am sure these same 19 year olds will be out clubbing and going home at all times of the night without you having to be there to babysit them. Tell them to wait together as you are going.