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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Court summons for a parking ticket - but I don't have the logbook for the car

59 replies

IroningThrone · 03/05/2024 20:53

I bought a second hand car in Jan. Sent the new keeper slip off on the way home and thought no more of it. Despite me writing to the DVLA multiple times, spending hours on the phone with them and even paying the £25 for a replacement log book, I still don't have it and as far as I can tell the car isn't in my name despite the DVLA insisting the log book has been sent out and it is!

Overstayed slightly (literally 12 mins!) in a car park in Feb - because I had an accident in store - and the previous owner is getting hounded by the parking company. She's just messaged me and said she now has a court summons for the parking ticket.

I have no idea what else to do. I feel like no one at the dvla is understanding the problem and to be honest I'm fucking scared stiff by the idea of a court summons. Never been in trouble in my life!

Will ring the DVLA again on Tue and will write to them again but what else can I do? I don't have any of the parking ticket details!

OP posts:
12345onceIcaughta · 03/05/2024 20:57

Did the previous owner receive the initial parking ticket? If so why didn’t she tell you then?

nutbrownhare15 · 03/05/2024 20:57

Get your mp involved and tell the DVLA that you are doing this and that you want to make an official complaint.

IroningThrone · 03/05/2024 21:00

12345onceIcaughta · 03/05/2024 20:57

Did the previous owner receive the initial parking ticket? If so why didn’t she tell you then?

She did - and I asked her to send the letter on to me but she didn't do that! I have a blurry pic of it but can't see the parking company or any useful info! She has all of my details - has passed them on to the parking company apparently but they're still going after her.

I wish she'd sent me the letter because I could have spoken to the parking company, given the proof of my injury (which needed treatment at the local urgent care!) and it would have been sorted by now.

OP posts:
IroningThrone · 03/05/2024 21:01

nutbrownhare15 · 03/05/2024 20:57

Get your mp involved and tell the DVLA that you are doing this and that you want to make an official complaint.

Will try this, thank you!

I'm just so utterly frustrated by it all! I've just had a look at my phone and I've spent over ten hours ringing them!

OP posts:
RubberyChicken · 03/05/2024 21:02

The person selling the car needs to inform the dvla they have sold the car not the new keeper. They could do it online, it takes a few minutes to do.

IroningThrone · 03/05/2024 21:03

RubberyChicken · 03/05/2024 21:02

The person selling the car needs to inform the dvla they have sold the car not the new keeper. They could do it online, it takes a few minutes to do.

Huh that I didn't know! Its only the second car I have bought and the first was from a dealership who dealt with all the paperwork very efficiently!

Thank you - will ask her if she informed them!

OP posts:
RubberyChicken · 03/05/2024 21:05

IroningThrone · 03/05/2024 21:00

She did - and I asked her to send the letter on to me but she didn't do that! I have a blurry pic of it but can't see the parking company or any useful info! She has all of my details - has passed them on to the parking company apparently but they're still going after her.

I wish she'd sent me the letter because I could have spoken to the parking company, given the proof of my injury (which needed treatment at the local urgent care!) and it would have been sorted by now.

It's her fault if she got the ticket, she should have informed dvla. According to them she still owns it until she tells them otherwise

RandomMess · 03/05/2024 21:06

Also most parking fine places have the option to notify them that you weren't driving the car and to provide the details of the person who was. You can then appeal the ticket.

Rainyblue · 03/05/2024 21:07

https://www.gov.uk/sold-bought-vehicle

she can fill this in

IroningThrone · 03/05/2024 21:08

RandomMess · 03/05/2024 21:06

Also most parking fine places have the option to notify them that you weren't driving the car and to provide the details of the person who was. You can then appeal the ticket.

She's done this apparently but they're still chasing her!

OP posts:
RubberyChicken · 03/05/2024 21:09

IroningThrone · 03/05/2024 21:03

Huh that I didn't know! Its only the second car I have bought and the first was from a dealership who dealt with all the paperwork very efficiently!

Thank you - will ask her if she informed them!

It used to be the other way round many years ago, but changed it to stop this sort of thing as people sold their car and ended up getting tickets as the new owner didn't inform dvla. At the time the parking ticket was issued she was the registered keeper. Technical its hers

CanUNotTry · 03/05/2024 21:09

It's down to the seller to inform DVLA - she could have done it online the very day you purchased the car.

Also, she should have written back to the parking company saying she wasn't driving the car at the time and passed your details onto them - the parking company won't speak to you unless she has given them your details which they would have then sent you the invoice for the "fine" she obviously hasn't done that and that's why they are continuing to chase her as she still is / was the registered keeper at the time of the incident

If it's a private company then when she goes to court over it the judge will want to see proof of her informing dvla she was no longer the registered keeper / proof that she has told the company she wasn't driving the car at the time

Radicat · 03/05/2024 21:14

It’s vanishingly unlikely she has actually had a court summons already for a parking event that took place in February. It just takes longer than that

PrincessTeaSet · 03/05/2024 21:16

The court summons is for her not you - it's not your parking ticket not your problem. Do you have evidence of all the times you tried to sort it with DVLA? Emails? I don't see how you can get in any trouble about the parking in any case. It's up to the previous owner to sort this out.

RubberyChicken · 03/05/2024 21:21

If it's a private parking company invoice I wouldn't pay it anyway, they are scum. If you appeal you'll probably lose, they then try to take you to court but if you put in a defence they'll 99% of the time drop it, they only go after low hanging fruit.

WarshipRocinante · 03/05/2024 21:29

RubberyChicken · 03/05/2024 21:21

If it's a private parking company invoice I wouldn't pay it anyway, they are scum. If you appeal you'll probably lose, they then try to take you to court but if you put in a defence they'll 99% of the time drop it, they only go after low hanging fruit.

Edited

This just isn’t true anymore.

Helplessandheartbroke · 03/05/2024 21:34

I've sent you a pm op

RubberyChicken · 03/05/2024 21:34

WarshipRocinante · 03/05/2024 21:29

This just isn’t true anymore.

You can't ignore them anymore, but you usually win, I have very recently, and plenty of other examples online

IroningThrone · 03/05/2024 22:32

Thanks for all the advice - I feel genuinely sick over the whole thing.

OP posts:
AlisonDonut · 03/05/2024 22:35

What are the chances that both her and your notification didn't get to the DVLA?

That seems odd.

benefitstaxcredithelp · 03/05/2024 22:46

Was the incident on a supermarket car park or equivalent? Is it a private parking (scumbag) company? I’d bet it is with those threatening letters 😖

If so another thing you can do is write to the supermarket/shop’s head office and explain the situation, give the car registration and your letter proving urgent care needed and ask them to cancel the fine (I have done this and it worked). You need to be very clear about the accident you had as to why you went 12 minutes over the time & say you believe the fine to be unfair and disproportionate to the ‘crime’. Directly request they ask for it to be cancelled.

Regardless of who the vehicle is registered to you can get the fine cancelled this way and hopefully put an end to letters going out. Obviously you do still need to get the dvla thing sorted but for now I’d do both.

BettyStogs · 03/05/2024 22:47

Is it a private ticket or council ticket?

Towerofsong · 03/05/2024 22:48

It's the sellers job to fill in the V5 and send it off, or else to do the notification online using the full V5 ref number.

The new owner gets the little New Keeper slip, this is evidence of ownership to tide them over until the full V5 arrives.

Your post sounds like you got your new keeper slip and then posted it to DVLA?

And that previous owner has not notified DVLA of the sale?

AnitaLoos · 03/05/2024 22:51

Is she trying to scam you? If not, it’s all her responsibility anyway.

IroningThrone · 03/05/2024 23:33

I did send the new keeper slip off because that's what I thought I had to do. She had informed the DVLA but I've had nothing - I've written to them and rang them and I'm just going around in circles.

OP posts: