Another DN here and on duty all weekend. Usually palliative patients are covered by us as usual we have the support of our specialist palliative nurses and IMPACT line for specialist advice if needed. Not all of our patients are under the palliative team at present. OOH GPs and the walk-in centre are available, but both ridiculously backlogged. The Easter weekend can be incredibly frustrating when we need the input of the usual GP of the patient, as OOH can only do so much and are buckling under the pressure too. This can lead to delays and an impact on our caseloads. Some of the other community services are also restricted of a weekend and bank holidays, so we also find delays here. It’s not double time for bank holidays at my trust.
We also have been made to join the bank a good while back, which has put a stop to any type of overtime payments. This is quite naughty, as the hours we pick up extra are usually to help our own teams so it is effectively overtime. Personally I will pick up additional shifts to help the team out, as we can get so short staffed that things just build up otherwise. I work across a city centre and we don’t have permits either. I have had a number of fines that the trust are being difficult about, and they have now said essentially we have to find a pay and display or car park, then walk to patients. Sometimes we need bulky equipment, or we can’t take everything we have in our car as a just in case so this isn’t viable. The trust have refused to pay fines, and are trying to wash their hands of the parking issues we face. Sometimes there isn’t parking even within a 10 minute walk, and it still doesn’t negate the fact of potentially needing something from the car during the visit. The trust have been “negotiating” permits with the local council for years now and we are still waiting. We can claim back the cost of car parking, but we have to wait until the next pay month to get that.
Sorry I went off on a tangent there, but essentially although I don’t begrudge their time off the current system isn’t working (has it ever?). We are feeling the pressure more than ever and patients are surprised we are a 24/7 365 day service. I have found from experience that the majority of GPs I have been in touch with here are actually getting worse. Inappropriate referrals, refusing to go out to patients, not following up requests, not communicating to DNs. This is across different practices. Some GPs and other services definitely seem to be stuck in COVID as an excuse, and it is very infuriating. There is no reason for GPs to not assess a patient in person before making a referral, but all too often they speak to a patient or relative via phone, prescribe antibiotics for wounds before talking swabs and get DNs to go out for things they should be going out to first. For these reasons I don’t think GPs should be shut for the full 4 days, as health is a 24/7 service and OOHs GPs aren’t really built to provide 24 hour care for a 4 day weekend.