As others have said, General practice is not an emergency service. It is for routine issues, and most practices will provide some on the day availability (for which demand is incredibly high at the moment). There should be a GP out of hours service in all areas of England at least, to deal with any urgent issues.
There are some HUGE problems in primary care currently, most of which the population are not aware of, but are feeling the fallout from…. GPs have been dealing with a massive dumping of unfunded work from all manner of other services which are also struggling (secondary care, mental health, paramedics, district nurses etc etc). This coupled with long hospital waiting times, an increasingly aging and medically complex population, as well as practices folding all over, has put huge demands on the capacity practices can offer. There is a a lot of staff sickness to deal with. The government have been massively underfunding primary care for at least the last 10 years, resulting in many practices now not able to keep up with costs due to inflation and as mentioned by pp handing back of contracts. 1500 practices have closed in the past 5 years alone, putting further pressure on existing surgeries.
The government and NHSE have been dictating the types of staff which practices and primary care networks can employ - guess what, there is funding for all manner of people like mental health workers, pharmacy technicians, social prescribers, nurse associates but NONE for employing more GPs or practice nurses. so the number of GPs continues to fall, because the workload is increasing, expectations of what we can deliver are unrealistic and GP partners have had large real term pay cuts year on year. GPs are leaving in their droves, retiring early and many young doctors are not choosing primary care to train in.
Patients are understandably getting frustrated at the long waits for routine appointments and not understanding when all our on the day availability is gone by 8.30/9am. and it needs to change, but the blame lies solely at the government’s feet. There appears to have been a systematic destruction of primary care for years, which really makes you consider what the agenda is…