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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Anyone else receiving letters threatening visits from TV licensing?

173 replies

Newcarforchristmas · 09/03/2024 14:34

I have a TV license as the kids occasionally watch live TV. I’ve always had a TV license and moved it with us when we moved house in Dec 2022.
For most of the time living here I’ve received letters addressed to ‘The legal occupier’ stating that the address doesn’t have a TV license and every time I have logged on to check its still active, which is has been, and called them to explain the situation. They’re always a bit confused and say they can see my license on the system and it must be an error on their system but not to worry as an agent wouldn’t actually visit.
I’ve just received another letter stating that an agent will be visiting on 15th March and I no longer believe they won’t attend.
I can’t call them until Monday at which point I’m going to stress that they are not to send an agent to my property when I’ve had a license for years but is it only me? Anyone else having this issue?

AIBU to demand they not send an agent? I know it wouldn’t take much for me to physically show them proof but why should I l? I’ve called them 6 or 7 times over this and I’m fed up of explaining it over and over again.

OP posts:
IClaudine · 09/03/2024 14:36

If they do send someone (unlikely, but possible), you don't have to discuss anything with them or let them in. Just tell them politely to go away.

x2boys · 09/03/2024 14:36

Just ignore them if they turn up ,they have no right to enter you property and you don't have to prove anything
Fwiw they have been promising me a visit for years and nobodies turned up
.

Pancakefam · 09/03/2024 14:37

If you have a license, just ignore them.

brrrrrrrrrrrrrrrrrrrrrrrrrrrrr · 09/03/2024 14:40

Just send the TV-STASI away. They have no powers and are just bullies.

Zebrasinpyjamas · 09/03/2024 14:41

Maybe a visit would actually be helpful as they can see your licence and take you off the list?

Royalbloo · 09/03/2024 14:44

Does your house have a name as well as a number? Is it number 20 and also "Something Cottage"?

If so they have one address with a licence and one without. It's just a case or joining them up.

GreyCarpet · 09/03/2024 14:44

What they all said.

They're useless.

I rang them after I married to inform them of a change of name. They said they couldn't change it on my say so because they could only do it on the authorisation of the person named on the licence.

I reiterated that I was the person on the licence. They argued that I wasn't because I had a different name.

I repeated that was my married name and wanted to change it. They said I couldn't because I wasn't the person named on the licence because the names were different.

After about 5 mins of this, I said they could do what they liked. As far as I was concerned, I was calling to inform them of a change in my name. It was up to them what they did with that information.

I'm afraid that, after that level of incompetence, I find it hard to take anything they say seriously.

You know you have a licence. Just ignore it. As other's have said, they don't have the authority to enter your home and you don't have to speak with them.

DistinguishedSocialCommentator · 09/03/2024 14:46

Let them come FGS and let them see the facts
The last house we sold up a few years ago was empty for about 4 months and we went back to check at times on weekdays ad then one sunday we went back to dispose of the washing machine that we had left there. It was a Sunday in June, sunny day, very quiet - we had a big drive then 12 feet cy 6 foot high gates to the rear garden and car was parked there and the gates were open - up walked a man and introduced himself from tv licence - asked if we lived there - I explained we'd left and transferred tv licence to new address there was no tv/raio almost nothing in the house and said - "you are welcome to look" - he politely declined and as far as I recall no more letters, the new people moved in a couple of months afterwards.

Megifer · 09/03/2024 14:46

Let them come round and see your garden 🤣

Newcarforchristmas · 09/03/2024 14:47

Zebrasinpyjamas · 09/03/2024 14:41

Maybe a visit would actually be helpful as they can see your licence and take you off the list?

I had thought this, and I’m guessing this is what’s going to happen anyway. But me and my husband are at work on the 15th anyway, so will miss them unless they come in the evening and it makes me really cross that I would have to waste part, albeit a small part, of my evening proving my innocence at my address when I’ve already proved it over and over again.

I know it’s ridiculous and this shouldn’t be the hill I choose to die on but it’s just so frustrating at this point!

OP posts:
WatchandWaitorNot · 09/03/2024 14:50

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

Newcarforchristmas · 09/03/2024 14:52

This reply has been deleted

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I knew it didn’t look right 😂 I’ll give that a go!

OP posts:
Persipan · 09/03/2024 14:52

I had this happen once and realised that my address appeared twice on their database - imagine the address was 22a Example Street, they had that and also a listing for 22 a Example Street. I had called and told them and they promised to sort it out but then I had a card through the door saying they'd come to speak to me and would be back - however they evidently did sort it out behind the scenes as s/he never reappeared. I was quite disappointed; I'd fully intended in giving them what for about it.

GreyCarpet · 09/03/2024 14:54

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

Licence is correct.

Like practice and practise, nouns are spelt with a c and verbs are spelt with an s.

So they refer to themselves as TV licensing because they issue licences (an action so a verb).

You have a licence (a thing so a noun).

HTH 👍🏻

WatchandWaitorNot · 09/03/2024 14:58

GreyCarpet · 09/03/2024 14:54

Licence is correct.

Like practice and practise, nouns are spelt with a c and verbs are spelt with an s.

So they refer to themselves as TV licensing because they issue licences (an action so a verb).

You have a licence (a thing so a noun).

HTH 👍🏻

Why are you quoting me?

GreyCarpet · 09/03/2024 15:01

WatchandWaitorNot · 09/03/2024 14:58

Why are you quoting me?

Because you posted a snarky message designed to belittle the OP and in your moment of supercilious self righteousness failed to realise that you were wrong.

MysticTrayBake · 09/03/2024 15:04

I used to get these all the time when I was in student digs. Have bought a licence now, as the kids enjoy their telly too much! TV Licensing makes a good living by threatening people with these letters. A lot of people pay up just to stop the letters arriving, even if they don't need a TV licence. This is a really good blog all about how to deal with them.

YouDidntEvenAskIfSheWasThereMoriarty · 09/03/2024 15:04

They won't come. I've had three years of those letters.

The most exciting thing that's happened is that they sometimes send one in a red envelope instead of white so I know they're Serious This Time.

Mrsbeauxjingles · 09/03/2024 15:04

@GreyCarpet

It's you that's got yourself muddled here. Reread what PP wrote.

OP don't give it any headspace. Just crack on with your life.

DistinguishedSocialCommentator · 09/03/2024 15:05

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

Sadly, too many people rely on 'spell checkers' I don't give a f re spell checks as they are americans

Sera1989 · 09/03/2024 15:10

I had one come round once not long after I'd moved in. I let him in and he saw I didn't have a TV (or any furniture) and seemed satisfied. Just print off the license or have a screenshot on your phone and let them waste their time by coming, if you're not in they can come back another day

marshmallowfinder · 09/03/2024 15:10

GreyCarpet · 09/03/2024 14:54

Licence is correct.

Like practice and practise, nouns are spelt with a c and verbs are spelt with an s.

So they refer to themselves as TV licensing because they issue licences (an action so a verb).

You have a licence (a thing so a noun).

HTH 👍🏻

OP spelt it license though. So the pp was right to correct it.p

marshmallowfinder · 09/03/2024 15:11

marshmallowfinder · 09/03/2024 15:10

OP spelt it license though. So the pp was right to correct it.p

(Erroneous p appeared. Please ignore!)

pootlin · 09/03/2024 15:11

DistinguishedSocialCommentator · 09/03/2024 15:05

Sadly, too many people rely on 'spell checkers' I don't give a f re spell checks as they are americans

I can’t believe you’re moaning about spelling when your own post is littered with spag errors.

pootlin · 09/03/2024 15:12

marshmallowfinder · 09/03/2024 15:11

(Erroneous p appeared. Please ignore!)

As your own post demonstrates, anyone can make a mistake so stop correcting people, this is a chat forum not an online school for teachers.