Supermarket Restrictions when are individuals not individuals ?

[RealRubyBee]

This was on our local spotted group ive edited the post but this still conveys the story, Basically when are individuals not individuals ?

** supermarket tonight, Went in with my son who picked up 6 Easter eggs for 60p to buy with his pocket money. I also picked up 6 for extended family members then a staff member stops me and says only six per family and that she'd seen my son walk in with me.

I pointed out that the sign clearly states 6 per customer and that we were clearly 2 customers. I then went back and picked another 6 up, when getting to the till another member of staff said I couldn't have them because I'd already had 6.

Then followed the same conversation that I hadn't had 6 my son had and therefore a completely different customer.

The staff member disagreed so I walked back to the shelf took the sign down and showed it to her at the till she still wouldn't serve me, I was just trying to point out I was a different customer and hadn't had 6.

I understand why they limit sales but the sign did say per customer.

This is my question:

For those that have more experience why is when the sign did say per customer and not per family ? as strictly speaking an individual is a customer and the sign did say 6 per individual/Customer ?

Is this all you have to worry about? How big would the sign be if it had to read only 6 eggs per customer, even if you are buying seperatly but are obviously together?

They need to restrict these special buys so everyone gets a chance to benefit, orherwise joe bloggs will try to buy as many as they can for themselves, trying all sorts of loopholes to get them… dont be a dick pointing out why you should be entitled to buy more, did you try and buy 12 lurpak too?

The staff member was a jobsworth, but it isn’t important in the wider scheme of things is it?

it was not me it was on the local spotted group, i reposted here for a wider audience and perspectives

This is such an ick though. “Give me my cheap shite!”

Where is selling them for 60p please?

true but then also companies need to reword their limits if its then being reinterpreted differently than what the sign restricts the customer

Its per paying customer. So if the son went to the self checkout next to her it should have been fine. Paid together then not fine.

In theory. But people are greedy and take the piss and staff are wise to it.

Apologies for legal, i cannot name the supermarket

which on the flip side i can understand but on the principle of the sign and the separate transaction's then the original customer was correct about the sign and the purchases

Somebody in our local Tesco bought £500 worth of Easter eggs, on offer. It was obvious they were going to be resold at a higher price in another shop.

holy trinity, that does take the biscuit

Not really. There'll be some small print somewhere either on the sign on or their site saying "subject to availability" and all the staff have to say is "the stock isn't going to last til easter/shortages/some other stock issue, so you trying to get extra by handing money to all your kids at the door before you come in so you can clear the shelf ain't gonna wash today soz"

I guess then the devil is truly in the details

🤣

Legal what? Of course you can name the supermarket.

Have you considered that the only reason you got 6 in the first place is down to "horrible staff" standing up to people they quite reasonably suspect are trying to bypass the rules?

Your son is only technically another customer. In reality, he will do whatever you tell him so they have no idea whether he's decided to buy them independently or because you told him, just to circumvent the rules.

I view your behaviour in the shop, and complaining here as awful 🤷‍♂️

Asda are selling the wee boxes smarties,freddo eggs for 60 p.

Boxed.

People can debate the legalities all they want the law of common-sense would say the rule is there to make things fair not because the staff are running a competition to see which staff member can up up with the rule that annoys customers the most

If people engage their brain more the world may run a little more smoothly

Of course you can name the supermarket 🙄

Stop trying to be clever and just stick to the purchasing terms.look child you can get what you want if you bend rules for selfish gain...well done.

Stop being a dick to minimum wage workers

There were the same rules for stuff like eggs and pasta during Covid. I used to see kids stand in line with their parents as "separate customers" loaded up with items.

Bet it's Morrisons.. I've seen the sign.. saw someone buy 6.. take to car.. goes back in.. gets 6 more.. goes to another till.
Morrisons staff are atrocious.

The point of the cheap eggs is to get people through the door so they buy more things. You both came in together and aren't going to separately buy loads more stuff to make it profitable for the shop. Ultimately it's up to the shop who they sell to.