Supermarket Restrictions when are individuals not individuals ?

[RealRubyBee]

This was on our local spotted group ive edited the post but this still conveys the story, Basically when are individuals not individuals ?

** supermarket tonight, Went in with my son who picked up 6 Easter eggs for 60p to buy with his pocket money. I also picked up 6 for extended family members then a staff member stops me and says only six per family and that she'd seen my son walk in with me.

I pointed out that the sign clearly states 6 per customer and that we were clearly 2 customers. I then went back and picked another 6 up, when getting to the till another member of staff said I couldn't have them because I'd already had 6.

Then followed the same conversation that I hadn't had 6 my son had and therefore a completely different customer.

The staff member disagreed so I walked back to the shelf took the sign down and showed it to her at the till she still wouldn't serve me, I was just trying to point out I was a different customer and hadn't had 6.

I understand why they limit sales but the sign did say per customer.

This is my question:

For those that have more experience why is when the sign did say per customer and not per family ? as strictly speaking an individual is a customer and the sign did say 6 per individual/Customer ?

I do think 6 is an unreasonably low number, 6 of each type, sure. But 6 things off a whole isle shit when it's the season of gifting those things to the kids in your family. I have 5 nieces and nephews on my side, DP has 12. We have one child of our own. That's three trips to the supermarket for bloody Easter eggs for just our direct family.

DPs mum recently got refused at the shop trying to buy eggs for her grandkids, the staff wouldn't let her and her DH shop separately.

Many years ago I worked in a big supermarket. It was always obvious when people were buying to resell. We once had Coca Cola on 3 for 2. One customer came to my till with three full trolleys full

I think they can ‘win’. Their signs just need to be clear. If it’s per household, they should state that and not per customer.

You’ll still get people getting round it by going in multiple times so it’s never going to be perfect, but they should have the correct signs up at least.

It was 12 in total.

I did this yesterday - I asked if I could buy ten as it's DC birthday and we use them for party bags each year. They said yes and seemed surprised I asked as they said we were two people.

The other person was DC.

@WorkingLateAgain and how are they expected to know if there's 2 people from the same household shopping and putting things through in separate transactions on separate checkouts? Retail staff are not the FBI, they have no way of knowing this information.

You could just buy them where they aren't on offer and there are no restrictions. Someone struggling would be unlikely to still buy for 18 children.

Andy, Bob and Charlie enter the supermarket together. Andy and Bob are brothers, and Charlie is their friend.

Should they be able to buy
A) six each
B) 2 each, since they are "together"
C) Andy and Bob 3 each, since they live together, but Charlie 6?

Yes. I’ve already said that it why the idea of per household is stupid. But if their staff are told it is per household and will challenge, their sign should at least back them up. Per customer is the only thing that makes sense.

The supermarket is Asda. OP must be local to me as I've seen this post on a Facebook group.

I suppose it depends on the age of the child, if they are too young to be shopping alone, it looks like a way to get around the limit eg the parent gives money to the youngster to buy the other 6. An older child, 14+ who could be independently shopping for friends is a bit different

When there is a limit online they don't say it depends how many in your family for how many you can buy.

You should have gone in separately if there is a limit on stuff to be sure of getting it.

Why on earth can’t people read the OP

realruby wasn’t the one in the supermarket, its no good telling her what an awful person she is

@RealRubyBee Wasn't you and your lad eh?

Then why are you even wasting energy on this?

Whatever the "legalities", some people are just going to be grabby. They're probably still using the bog roll they had to build the extension to house in 2020.

Next time you know to go in separately.

During Covid I had six adults in my home, so portions set for two adults and two children households didn't cut it. We just got two people to do two different shops with half the volume each. I don't care what anyone thinks of it but not every household is the standard two adults and two younger children. As long as you're just taking what is needed rather than hoarding.

I'd put it at at 10+ to reasonably be shopping alone.

Bet if she came in shopping with her mum they would have let her and her mum have 6 eggs each. I don’t see why it should be any different if her son is buying them with separately with his own money. As you say, two per customer not two per household.

If you went in with 10 kids, all too young to earn their own money, would you expect each one to be classed as a separate customer?
If you came in with another couple of adults but walked in at slightly different times, then of course you could be separate customers. But a small child with their mum, with pocket money from their mum, who could not feasibly come into the shop alone, I can see why they are classing you as one 'unit'.

I have a fairly small M&S food in my town. Some time ago their £10 meal deal had steak on the menu. A woman had put their entire stock of 24 steak meal deals in her trolley and bought the lot. The check out person asked if she was giving a big dinner and she admitted they were going in her freezer as the steak was such good value. I think special offers should be limited in some way to prevent greedy sods doing just this.

Ten kids ..who the fuck are u ..the pied piper 😁

You let your son buy SIX Easter eggs with his pocket money?

Such a mumsnet comment. 🤣

But a small child with their mum, with pocket money from their mum, who could not feasibly come into the shop alone, I can see why they are classing you as one 'unit'.

I'm not seeing where the OP said 'small child'. Just that they were seen coming in together so presumably checking out separately. The child could be any age to receive pocket money, such as 10 or even 13.

Don't be silly. "for legal"

Legal? Are you on the supermarkets defence team? 😂