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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Supermarket Restrictions when are individuals not individuals ?

106 replies

RealRubyBee · 08/03/2024 00:46

This was on our local spotted group ive edited the post but this still conveys the story, Basically when are individuals not individuals ?

** supermarket tonight, Went in with my son who picked up 6 Easter eggs for 60p to buy with his pocket money. I also picked up 6 for extended family members then a staff member stops me and says only six per family and that she'd seen my son walk in with me.

I pointed out that the sign clearly states 6 per customer and that we were clearly 2 customers. I then went back and picked another 6 up, when getting to the till another member of staff said I couldn't have them because I'd already had 6.

Then followed the same conversation that I hadn't had 6 my son had and therefore a completely different customer.

The staff member disagreed so I walked back to the shelf took the sign down and showed it to her at the till she still wouldn't serve me, I was just trying to point out I was a different customer and hadn't had 6.

I understand why they limit sales but the sign did say per customer.

This is my question:

For those that have more experience why is when the sign did say per customer and not per family ? as strictly speaking an individual is a customer and the sign did say 6 per individual/Customer ?

OP posts:
takealettermsjones · 08/03/2024 11:01

sandgrown · 08/03/2024 01:09

Somebody in our local Tesco bought £500 worth of Easter eggs, on offer. It was obvious they were going to be resold at a higher price in another shop.

Not necessarily - I buy Easter eggs for my church and my child's social club - it hasn't yet touched £500 I don't think but I don't think it'll be far off this year 😬

Northernsouloldies · 08/03/2024 11:09

Large purchase like that is normally arranged first.... bugger standing behind someone with £500 of Easter eggs.

PuttingDownRoots · 08/03/2024 11:16

I've bought 50 Easter eggs before... it was actually quite quick as they just counted and scanned one of them!

Youth group leaders etc often buy large numbers of the same item in the normal supermarket queue.

Northernsouloldies · 08/03/2024 11:20

Cheers,I've learnt something today.😁.i envisaged £500 of 60 p eggs going through one by one.

EvangelicalAboutButteredToast · 08/03/2024 11:22

I thought a shop could decide not to sell you anything. So if they said no to you buying any Easter eggs at all because you quibbled over a sign, I thought that was their legal right.

BigFatLiar · 08/03/2024 11:31

sandgrown · 08/03/2024 01:09

Somebody in our local Tesco bought £500 worth of Easter eggs, on offer. It was obvious they were going to be resold at a higher price in another shop.

I think there's an article in the metro about someone who uses an app to check the prices of offers against what he can sell them for and when he finds a bargain will clear the shelf in order to resell and make a profit.

BirdsAreDinosInDisguise · 08/03/2024 11:32

sandgrown · 08/03/2024 01:09

Somebody in our local Tesco bought £500 worth of Easter eggs, on offer. It was obvious they were going to be resold at a higher price in another shop.

Or PTA for a big school. Or district for Brownies/scouts/whatever. Or charity/foodbank for kids. Lots of reasons why people might be bulk purchasing that aren’t reselling.

Someone probably thought the same about me this week buying 70 odd eggs - but I’m on the PTA of a small primary school and we do eggs for the kids every year.

BigFatLiar · 08/03/2024 11:35

BirdsAreDinosInDisguise · 08/03/2024 11:32

Or PTA for a big school. Or district for Brownies/scouts/whatever. Or charity/foodbank for kids. Lots of reasons why people might be bulk purchasing that aren’t reselling.

Someone probably thought the same about me this week buying 70 odd eggs - but I’m on the PTA of a small primary school and we do eggs for the kids every year.

If you're doing that it's worth speaking to the supermarket, they may be willing to help out as part of their community effort.

sophi1995 · 08/03/2024 11:50

I'm surprised the staff were so diligent to be honest. I've worked in supermarkets when I was younger and no one there including me would have been arsed arguing with customers over a technicality like this for a minimum wage job

BirdsAreDinosInDisguise · 08/03/2024 13:27

BigFatLiar · 08/03/2024 11:35

If you're doing that it's worth speaking to the supermarket, they may be willing to help out as part of their community effort.

Thanks. They actually did donate some. The 70 odd rounded us out to cover the school.

Flamingogirl08 · 08/03/2024 13:37

HauntedBungalow · 08/03/2024 01:05

Where is selling them for 60p please?

Asda, none left in mine though. Probably because of people like OP 😂

enchantedsquirrelwood · 08/03/2024 16:23

I've had similar happen to me in Lidl - I like their coffee so I stockpile it when I go in as we don't have a Lidl where we live. Last time I bought 8 packets and it was fine, but the time before that the self-serve till wouldn't sell me 4. It was very odd.

However, unlike with the OP, the staff member just put the purchase through for me.

The other day my mum bought 9 packets of biscuits in a garden centre because they are the only people who do that particular flavour and type!

It's not like stockpiling loo rolls.

enchantedsquirrelwood · 08/03/2024 16:25

EvangelicalAboutButteredToast · 08/03/2024 11:22

I thought a shop could decide not to sell you anything. So if they said no to you buying any Easter eggs at all because you quibbled over a sign, I thought that was their legal right.

They can as long as it's not for a discriminatory reason, which it doesn't sound like it was here. Just roolz.

Creatureofhabit87 · 08/03/2024 16:37

Just go two separate times. It’s Asda btw they’re 60p reduced from £1.25

Purplebunnie · 08/03/2024 16:39

Kalevala · 08/03/2024 06:50

So it's Asda and the medium ~100g boxed eggs then. Six does seem like a generous limit already that would cover, say, three kids plus three nieces or nephews. I was thinking it was smaller eggs. A child buying six is a lot, were they to give to family?

I have ten nieces and nephews of the age that can have eggs, my GC and another that cannot have eggs for another year or so and a new nephew born last week. Some of these people may go on to have more children so six is not enough for me

As it is I'm looking at Amazon where the deals aren't great but at least I can get them posted as family live a distance away

Kalevala · 08/03/2024 16:44

Purplebunnie · 08/03/2024 16:39

I have ten nieces and nephews of the age that can have eggs, my GC and another that cannot have eggs for another year or so and a new nephew born last week. Some of these people may go on to have more children so six is not enough for me

As it is I'm looking at Amazon where the deals aren't great but at least I can get them posted as family live a distance away

Edited

Buy elsewhere where they are full price and there are no restrictions. It does mean everyone can get six at half price at least, it's better than one person getting 12 and someone else getting none isn't it? It means someone struggling can get half price eggs for their own children or grandchildren.

Kalevala · 08/03/2024 16:49

I don't know anyone who posts Easter eggs. In my family, they are something you give nieces and nephews or grandchildren you see sometime around Easter. A 100g egg isn't really worth posting.

SeeYouInMyDreams · 08/03/2024 17:10

I asked in our local store today and they said it’s per customer. We now have 18 eggs. Most are for my childminder friend to give to the kids she looks after, my kids will eat the rest before Easter.

ShockedIsntTheWord · 08/03/2024 17:15

Is it asda? Their not selling them online at all ( was 1.25 a few weeks ago ) I tried to order some today but it says in store only now. I'll be really annoyed if they only let me buy 6 and not my DC.

Both my DC are ND and only like a specific chocolate and dont like big eggs. Every year I buy loads of little £1 ones for them

I was going to nip to asda tomorrow for the eggs but wont bother if they have a limit

AdoraBell · 08/03/2024 17:20

In the case of Easter eggs I would have politely said “oh, okay, I’ll get the rest I need from (insert name of other supermarket) instead, thanks for letting me know “

WithOneLook · 08/03/2024 17:42

MistyMountainTop · 08/03/2024 07:56

Would the restriction still apply if it was someone taking their elderly parents shopping whilst doing their own shop? Separate payments but arriving in the same car and using the same trolley due to infirmities?

No it seems not as I had exactly this situation today. I bought 6 eggs (4 for my kids and 2 for foodbank) and my mother bought 3. I checked out first but my toddler was playing up so I put my paid for eggs in Mums trolley. Cashier popped over to Mum and said she couldn't have more than 6 and Mum was trying to explain that it was a different transaction and was being told that wasn't allowed. I realised what was happening and went back (complete with screaming toddler) and explained they were mine but I'd put them in Mums trolley so that I could deal with the child. The cashier apologised and said that was fine. It clearly wasn't her fault, she was just doing her job until the situation was explained and then there was no issue. I suppose it might have been more awkward had I already got out of the shop/not realised Mum was struggling to explain though.

BrothersAndSisters · 08/03/2024 17:55

Me and kids bought 6 each earlier today. The woman in front of us had 6 with her main shopping and 6 separately. She said they were for her dad for his GC and the person on the till said it was fine.

tittybumbum · 08/03/2024 18:09

spookehtooth · 08/03/2024 01:26

Have you considered that the only reason you got 6 in the first place is down to "horrible staff" standing up to people they quite reasonably suspect are trying to bypass the rules?

Your son is only technically another customer. In reality, he will do whatever you tell him so they have no idea whether he's decided to buy them independently or because you told him, just to circumvent the rules.

I view your behaviour in the shop, and complaining here as awful 🤷‍♂️

Read the post properly if you are going to get all hostile. The OP isn't the customer ffs

DragonFly98 · 08/03/2024 18:12

The age is whatever age you can reasonably shop in Asda alone so age 6 no. Age 8 plus yes.

Purplebunnie · 08/03/2024 18:16

Kalevala · 08/03/2024 16:49

I don't know anyone who posts Easter eggs. In my family, they are something you give nieces and nephews or grandchildren you see sometime around Easter. A 100g egg isn't really worth posting.

I've not posted before I normally send money but to not look a scrooge I normally send £5.00 per child. I just can't justify that anymore so I can get 2 for £6:00 from Amazon