To think this is vile (hotel room)

[Biggybigbiggles]

We've come to a spa hotel for one night. There is 6 of us so have spent over £900 on rooms, treatments and in the restaurant.

I ran a bath once back in the room and realised the plug hole is literally filled with other people's hair 🤢 (the pic doesn't show how much is actually in there)

Would you complain?

It’s not literally filled with hair is it? There’s some hair around the middle. My eyesight isn’t the best so I wouldn’t have seen it. I’d put the plug in and away I go. No I wouldn’t complain, I doubt I’d have even seen it.

£150 each? Is it a Premier Inn?

With the best will in the world, hotel cleaners don’t have time to unclog hair from the drain every time a guest leaves. No hotel anywhere, is going to be flawless.

Have you checked under mattress for stray hairs and used condoms?

You’re paying budget prices. Stop being so precious.

When I read about the giant fatburg in the London sewer I realised I'd missed my calling in life.

YABU. You remind of my old holiday company customers who used to write in and send photos of the most bizarre things like the very underneath of a sunbed with some dirt on it or the very back part of a storage cupboard with a cobweb (the cupboard was not even for guests’ use, the cleaner kept her stuff in there.

@SevenSeasOfRhye
🤢🤢🤢

I worked in a spiffy (more like £300-£400 for a family room) and we cleaned the cups and teaspoons with the dirty pillowcases off the bed. Actually "cleaned" the whole room with them (one for the bedroom and one for the bathroom). Everything was sprayed and wiped. I was there for a few months, pretty sure no plugholes were ever cleaned tbh.

It's often recommended here for an upmarket family break. I now always wash glasses, cups and teaspoons when I go anywhere. DC think I'm bonkers.

I always rinse out glasses and mugs anywhere as I assume they may have gathered dust.

That said no one ever seems to have died of hotel mug death.

@Elephantswillnever
Why would you do that? Have you no integrity? It amazes me me just how scummy people are, let alone how brazen they are about telling people. It's so sad.

@YorkBound I needed the job, it’s how I was trained. You have less than 30 minutes to flip a room and that includes stripping and remaking super king bed, fetching linen and towels, cleaning everything, emptying bins and the bathroom and emptying the room of all the stuff.

If you could do better, go for it.

I wouldn't say it's a case of doing better on mugs, it's a case of the hotel providing service staff with mugs that have been through the dishwasher. What's wrong with that? Sheets are presumably put through the wash!

If I were working in that position I would ask why that wasn't the case. Yes, I might get told to shut up, but I would at least ask.

Could have been worse. This was the state of the bath in a certain very well known hotel in Liverpool where I spent a night recently.

@Elephantswillnever
Well I'm truly sorry that you felt that disempowered at that time in your life. In answer to 'if you can do better...' I can give you two examples when I was faced with this type of situation.
At 18 I refused point blank to serve drip tray dregs to customers who asked for Toby Bitter in a pub I worked in, despite the landlord threatening me with losing my job. I tipped the old dregs he wanted me to serve down the sink in front of him and served the next customer. I left that job a few weeks later but I wasn't going to be complicit in that situation.
Secondly, I worked for a while in a dementia care wing of a care home in Hertfordshire. We were given 20 mins per resident to help them get up, washed and dressed. The standards set by management , as communicated to residents' families, included encouraging residents to be as independent as possible and to choose their own clothes, thereby maintaining dignity and engagement in their own lives. On the first day I shadowed a long-standing staff member. I was uncomfortable with the variance from the standards of care I had expected, horrified to imagine someone I loved being treated so callously, and resolved that I would do a better job.
After a week of taking as long as it took to help the residents get up, washed and dressed, ( less that 35 mins in general) two existing staff members complained that they were missing their morning cigarette break because I was taking too long. I wrote to management, stated my case - much as I have here - and suggested that I would send my complain to head office / local press if I was not allowed to treat the clients with the dignity they deserved. I also asked for a review of standards and the original staff member I had shadowed left. I'm not saying that the home didn't know what was going on but my complaint put them in a position where they had to be seen to be matching their actual care standards with those that the CQC's predecessor would insist upon.
We all have power to effect change. It's so important to teach the next generation that.

@YorkBound - you have integrity.

£900 between six people works out at £150pp for a hotel room, spa treatments and a meal, so that's extremely cheap.

I also think that perhaps you're kidding yourself if you think a plug hole gets cleaned out each time a room's serviced. Of course it doesn't. Also, you don't actually come into contact with the contents of the plug hole, so personally I'd just pop the plug in and get on with my bath.

Adelphi?

@Elephantswillnever It's often recommended here for an upmarket family break. I now always wash glasses, cups and teaspoons when I go anywhere. DC think I'm bonkers.

I do this - and sterilise the kettle with a Milton tablet.
Anyone laughs - I tell them to Google 'cabin crew & hotel kettles'

Agree @twilightcafe

Hôtel kettles are notorious. I'd only use my own travel kettle now.

How retro.