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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

ID for buying calpol?

172 replies

Lovelyjubbbly · 31/01/2024 16:15

I was in Morrisons this morning grabbing some shopping and a bottle of calpol for my son who is not well.

I got ID for one bottle of calpol as she said she needed proof I was old enough I’m 30!!!
is there really any need for this pritty obvious I’m not 16 , 18 or even 21.

so what happens if a younger person has a child early at 16 or 18? And have limited family who can get them it if there child is ill?
surely this needs looked at.

I could see the point if i was buying 2 or even 3 bottles but I done my normal shop plus one bottle of medicine!

absolutely livid. So I currently left Morrisons with no medicine for my son I’m I AIBU for been annoyed?

OP posts:
Mothership4two · 01/02/2024 19:30

DesiredAffect · 01/02/2024 08:34

Go buy it somewhere else then it’s not hard to do or even better get it off Amazon

Go buy it somewhere else then

She did - OP said she went down the road to Boots

Mothership4two · 01/02/2024 19:41

@malmi

And no one expects to be asked to show Id for stuff like medicines, for which there Is no legal age limit to purchase

That's not true. Everyone on this thread now knows that paracetamol is subject to Challenge 25.

The relevant word you have used is "now". Many many posters have said they were surprised OP was refused a child's medicine due to lack of ID.

It's store policy not Law and commonsense should be applied IMO

Noglitterallowed · 01/02/2024 20:47

Doppelgangers · 01/02/2024 18:06

Yes and isn't that ridiculous because as has been clarified multiple times there is no actual age restriction in law for the sale of calpol.

It's the shops own bonkers policy and makes about as much sense as applying challenge 25 on the sale of shoes because you might hang yourself with the laces...

.

Noglitterallowed · 01/02/2024 20:49

Mothership4two · 01/02/2024 19:41

@malmi

And no one expects to be asked to show Id for stuff like medicines, for which there Is no legal age limit to purchase

That's not true. Everyone on this thread now knows that paracetamol is subject to Challenge 25.

The relevant word you have used is "now". Many many posters have said they were surprised OP was refused a child's medicine due to lack of ID.

It's store policy not Law and commonsense should be applied IMO

It’s not commons sense- retails workers have it drummed into them about the policies and they really really don’t like asking for ID as they get kicked off at like this woman did! It could also be the only income they have coming into their house so why should they risk it

Lovelyjubbbly · 01/02/2024 21:43

I could understand if I looked 14 but I look well over my own age 30!! Lol I’m not young for my age silly if u ask me.

fry’s my head still though if some young mother needed calpol for her son or daughter?

OP posts:
brunettemic · 01/02/2024 21:47

Based on DS often deciding as a toddler he needed medicine it must be really addictive and they’re trying to stop people ending up on the street doing anything for their next 5ml syringe of calpol…!

Mothership4two · 01/02/2024 23:34

No-one should risk their job, but, if it is OBVIOUS that they needn't query it (such as a 30 year old buying children's medicine or a woman in her 50s buying wine) then I personally don't think they are quaking in their boots worrying about their job and it's possible that they are just being jobsworths.

jocktamsonsbairn · 02/02/2024 00:24

Mothership4two · 31/01/2024 16:29

So you had to leave empty handed? How OTT

I posted on here last year when my 25 yo son was ID checked for just standing near me when I put wine through the tills with my shopping (not Morrisons). He had to run out to the car as fortunately had brought it with him. It was pretty obvious that it wasn't for nefarious reasons

We had that in the co op in Glasgow too. Refused to sell me a bottle of Sauvignon Blanc as I had my 18year old dd with me and she didn't have ID. Seriously? Teens don't drink over priced bottles of SB. Regardless of arguments I was deemed an awful person for potentially buying an underager some wine!! Went to M&S at central station, got the wine £1 cheaper with 18 yo still with me!! Absolutely ridiculous. All they achieved was losing a same, they've now closed down and Tesco are on site! No issues buying vino there at the age of 53!!!

Saschka · 02/02/2024 01:26

TurnLeftAtTheRoundabout · 01/02/2024 18:01

If the OP was underage, the cashier could be fined!

Fined by who? There’s no law against selling Calpol to a fifteen year old.

What might have happened is the store manager might have told the cashier off. The fact that Morrisons or whoever have stupid internal policies is not my problem as a customer.

user1496146479 · 02/02/2024 06:53

Lovelyjubbbly · 01/02/2024 07:50

@malmi yes I usually do have some actually I did have a little bit I managed to give him but he’s just turned 6 in December so I needed the 6+ calpol for his age as when they turn six they are no longer on the infant one! I also have a 5 year old daughter so you can imagine the sickness bugs that come out school and nursery on a regular basis! 😄

Totally agree with you OP!
Just so you know for future, you can still use the under 6 version for over 6, you just up the dosage based on their weight! I have children over and under 6, and tend to buy more of the under 6 version as it can be used for all. Whereas you can't use the over 6, for infants if stuck, I'm sure the NHS or your pharmacy can advise.

Maverickess · 02/02/2024 07:49

lieselotte · 01/02/2024 12:59

As I knew would happen, people on this thread are confusing the law with policy.

Nobody can be fined for selling the OP Calpol. With or without ID.

When I am Queen I am going to sort out this problem. I'd also do away with the whole proxy sale nonsense as well. And require all staff selling age restricted products to be over 18 so you don't have to hang around while they ask for a transaction to be approved.

Edited

When I am Queen I am going to sort out this problem. I'd also do away with the whole proxy sale nonsense as well. And require all staff selling age restricted products to be over 18 so you don't have to hang around while they ask for a transaction to be approved.

Good idea, but, what I think would be a better idea, your Highness, would be that people are held responsible for their own actions around buying age restricted products instead of the shop/person selling it having all the risk?

Because that's why retailers and their workers are so careful and restrictive, because if something goes wrong, they're the ones who get hauled over the coals and then it's all "The shop has a policy! There's laws around this! The staff broke the policy, the staff broke the law, their fault!".

I don't sell things like medicine, only alcohol, and I really don't want to be responsible for other people's behaviour when they're buying and using alcohol and in all honesty, why should I be? Unfortunately though, licencing says I am, that I have to sell it responsibly or I'm breaking the terms of the licence and maybe the law as well (breaking licence terms can still attract fines and restrictions placed on the licence even if no law is actually broken) and I don't see why I should have to risk that because someone else wants something. Let them drink themselves into a stupor, let them get into fights, let people get falling down drunk, cause mayhem, end up in a cell or hospital bed, buy it for the 13 year old they're with and have them do the same and take responsibility for it themselves instead of me having to because I sold it. Let them have the up to £25k fines and 6 months in prison threat, let them have the threat of losing their job because of their own behaviour, let them have the witch hunt after them when a group of teenagers getting pissed causes havoc and makes the local residents lives a misery.

I'd definitely support that! I don't want to be responsible for other people and their behaviour, in the same way a person selling a house can't be blamed for it being used as a drugs den, or a person selling a car can't be blamed for it being driven badly or by someone without a licence or insurance, let's make sure the people buying and using these age restricted things are the ones responsible for them when it goes wrong. Gets my vote!

Acatdance · 02/02/2024 07:55

you have to be over 16 to buy calpol, with good reason really as paracetamol overdose can be fatal.

But who would choose Calpol - a very mild children's product - to use for this purpose?

coffeeaddict77 · 02/02/2024 07:59

It was ridiculous to try and ID you if you are 30 years old. There is no legal age limit for calpol and not even a policy for people over 30 years showing ID. There is no way the staff member would be in trouble for selling it.

Evilspiritgin · 02/02/2024 08:17

Lovelyjubbbly · 01/02/2024 21:43

I could understand if I looked 14 but I look well over my own age 30!! Lol I’m not young for my age silly if u ask me.

fry’s my head still though if some young mother needed calpol for her son or daughter?

To be fair most people under the age of 25 carry id on them because they know about this policy. I really don’t know how some people don’t

i don’t care if people get their knickers in a twist about being id ,it says more about them than me but i’m not getting a fine or fired because of it

puncheur · 02/02/2024 08:21

TurnLeftAtTheRoundabout · 01/02/2024 18:01

If the OP was underage, the cashier could be fined!

No they couldn’t. Because as has been explained MULTIPLE times, including in the very post you are replying to, paracetamol is not an age-restricted product. No medicines are.

DancingOctopus · 02/02/2024 08:30

I was once stopped in a supermarket for attempting to buy something like Lemsip and Calpol. The woman in the queue behind me was defending the policy. Totally unnecessary especially when I had not asked for her opinion.I asked how many people have attempted suicide by drinking Calpol.
Luckily the cashier knew me and put the purchases through.
I have never had to prove my age when buying Calpol though. I look old and haggard which might be the reason..

Doone22 · 02/02/2024 08:35

I'd have asked to see managers

SalviaDivinorum · 02/02/2024 08:44

Evilspiritgin · 02/02/2024 08:17

To be fair most people under the age of 25 carry id on them because they know about this policy. I really don’t know how some people don’t

i don’t care if people get their knickers in a twist about being id ,it says more about them than me but i’m not getting a fine or fired because of it

The OP isn’t under 25 though is she? She’s 30

puncheur · 02/02/2024 08:47

interesting that it’s only supermarkets that seem to have these idiotic policies. Pharmacies actually understand the law.

Inthebitterend · 02/02/2024 09:20

Maybe people have the propensity to be OTT but seriously, in this situation I'd have just shown my ID, got my medicine, and left.

Not everything needs to be a big drama, and losing your shit over something so minor is actually quite pathetic. I don't like confrontation and I don't think shop workers deserve to be yelled at for something that is not their own policy. I used to work in a shop when I was a teenager and people were fucking horrible if I enforced the rules I was told to follow. Since then, I'm overly nice to people working in shops because they're in a lose/lose situations with rude members of the public every day.

Mothership4two · 02/02/2024 09:33

@Inthebitterend

Maybe people have the propensity to be OTT but seriously, in this situation I'd have just shown my ID, got my medicine, and left.

In this situation OP didn't have one on her or I expect she would have done that.

Obviously abusing shop workers (or anyone) isn't on. Can understand her frustration though

Inthebitterend · 02/02/2024 10:24

Mothership4two · 02/02/2024 09:33

@Inthebitterend

Maybe people have the propensity to be OTT but seriously, in this situation I'd have just shown my ID, got my medicine, and left.

In this situation OP didn't have one on her or I expect she would have done that.

Obviously abusing shop workers (or anyone) isn't on. Can understand her frustration though

I can understand it too but I don't understand taking it out on retail workers, it isn't their fault.

I'm always a little perplexed when adults don't have a form of ID on them, but that's probably a conversation for a different thread. I've always got my driving license on me just in case.

coffeeaddict77 · 02/02/2024 10:37

Noglitterallowed · 01/02/2024 20:49

It’s not commons sense- retails workers have it drummed into them about the policies and they really really don’t like asking for ID as they get kicked off at like this woman did! It could also be the only income they have coming into their house so why should they risk it

Common sense would be realising that they won't be in trouble for not IDing someone who is clearly over 25. As for why should they take a pretty much zero risk of being told off - what about the child who would suffer if they didn't get calpol?

Ahsoka2001 · 02/02/2024 10:37

Have you ever worked in retail OP?

And why don’t people just carry ID on them at all times? If you have a full/provisional licence you can just keep it in your wallet whenever you go out.

coffeeaddict77 · 02/02/2024 10:38

Inthebitterend · 02/02/2024 10:24

I can understand it too but I don't understand taking it out on retail workers, it isn't their fault.

I'm always a little perplexed when adults don't have a form of ID on them, but that's probably a conversation for a different thread. I've always got my driving license on me just in case.

Edited

It is the retail workers fault. They are supposed to ID people who look under 25 not those who look under 35.