I'm waiting for a new cashcard after I lost my purse. The bank told me I could collect it from my branch or have it sent by recorded delivery.
I got the pin through the post yesterday and then today the postman arrived with my card. They neglected to tell me I would need photo i.d. I couldn't believe it and asked the postman if I could show him some bank statements, and even the DC's birth certificates with my name on but he said it wasn't enough and left.
I am furious, I now have to go to the bank again to draw money over the counter, which is a long process without photo id, and god knows when I will get my card.
I understand why they do this but it has just really inconvenienced me.
March has been the month from hell for me, I can't wait for a day when nothing goes wrong.