To be taken aback by this request in Asda

[Anon133]

Hi everyone.

I’ve just come back from doing the weekly food shop at Asda and have been a bit taken aback by an incident.

Whilst scanning my packet of cereal bars with the Scan and Go handsets, a colleague doing some online told me that she needed them for her online order and I would have to give them back to her. I admit to being a bit taken aback by this request and told her ‘no,’ and speaking to the colleague in a short tone.

I now feel a bit guilty as that probably means someone at home, who may not be able to come into the shop has missed out.

YABU - I should’ve given them over.
YANBU - I was first to them and therefore should’ve kept them in my shop.

On a side note, does anyone else get fed up with the amount of online shoppers at busy times in the supermarket? There was at least 15 trolleys going round today whilst it was busy with regular customers, and not the first time.

Twaddle. Shopping online is what sensible people do nowadays. If you go round Asda with a trolley, you are deliberately choosing to make your own life more difficult, which is entirely up to you but is not a matter for legitimate complaint.

@Viviennemary

How confusing. So in Asda a staff member is my colleague when I'm in Asda even though I don't work for them. Bizarre.

Not your colleague, no. A colleague. It's not even difficult.

How is that news, shop staff have been called colleagues for years

The last time I did my own shopping was January last year. I was so excited at the prospect of going into Tesco and choosing my own stuff that I broke a little finger in my haste to get out of the car. I’d love to be able to wander around with a trolley and choose my own stuff, but I’m housebound.
Your first point: I’d have told her to piss off in no uncertain terms!

You got there first! They're yours!

I'm still pissed off from the other day. Went out to eat with a huge group of friends, the food order was taken from our end of the table first, someone the other end ordered the same special after I had ordered and the server came back to me and said sorry, they only had one left and someone else had ordered it. After me! On the same table 😡 So I had to order something else (menus had been taken away at this point) so I ordered my second choice and ended up with something completely different. I said that's not what I ordered and she said she'd take it away but you can't hold up a table of 15 for one meal.

Grrrrr. Sorry OP. Vented on your post! I'm still cross!

In short, first come, first served. And you had it in your hand first! They're definitely yours.

Anyone got a photo of one of these huge ‘picker’ trolleys you’re referring to? I don’t think I’ve ever seen one?

I mostly shop in SuperValu, Aldi and Lidl and only our local Supervalu does online shopping but I haven’t really noticed many pickers around so maybe they use normal trolleys? 🤔

Calling members of staff "Associates" or "Colleagues" or "Team members" is just more corporate wank-speak.

Loads of places do it. John lewis calls theirs partners I think.

I was because I thought you were referring to your colleague sitting at home doing an online order. I couldn't Gigi out how she knew you had the packet.

Now that I've cottoned on, fuck that shit. The picker needs to be quicker on their toes or escalating short stock to their management.

Oh, and I absolutely would have said "fuck that shit" out loud at the time too.

I looked up the Asda ones and they are very similar to what I’ve seen in Sainsbury’s

This is a random image off Google

That was really cheeky of the picker in my opinion! The likelihood is they had more of the stock in the warehouse, and she was trying to save a job by going out to look through the back stock. You absolutely weren't in the wrong, you picked them up first, like if she'd picked them up first, you would have been in the wrong for demanding she handed them over. No one's going to die from not having a pack of biscuits. Enjoy them op!

This is why I stopped placing online grocery orders with Asda - substitutions every time, although never as many as your 15 subs. one, that's really bad, but mine averaged 4-6. Since I stopped ordering they keep sending me money-off offers, but what's the point of placing an order with them, if you're not going to get what you want anyway? So I think they've sort of missed the point! I'm wondering they are slow payers to their suppliers, and that's why.

Are you expecting someone to Google it for you and link the result? 😂

@ClumsyNinja In some stores staff shop for multiple customers at once so have more than one trolley at one time.

John Lewis aren't just doing it to sound wanky though; that is about the business actually being structured as a partnership of (most of) the workers in it.

This. If I'm in Sainsbury's and speak to 'a colleague ' logically that means I'm with someone from my work. Colleague is a term that relates between a group. I'm an outsider to Sainsbury's staff. They are each others' colleagues. If Sainsbury's want to make their staff feel valued they can stop penalising them for not managing 200 units an hour.

I agree which is why I called it "corporate wank-speak"

It's not "wank- speak". They've decided it's a phrase that the staff will feel some sort of pride in using and a sense of team work and comradeship.

Isn’t that the nonsensical assumption behind much corporate bullshit activity?

Yep and then they stop for a chat and block the aisle.

For the poster that said you think your better because you're there...no people who shop themselves usually because they cant/won't pay the fee. Generally the experience is the pickers act ad if in person shoppers are an inconvenience

She doesn't feel guilty at all, that was all so she could look like such a wonderful person.

Yanbu to not give them back but the anti online shoppers on here are nothing short of ridiculous.
I can't shop in-store. I have quite a few children and I don't drive. I wouldn't get the amount of shopping I need in my double buggy, I can't shop multiple times a week and if I were to drag all my kids there you would all whinge about that too.

Some of you need to get a grip 🙄

Yeah, that'll work. Giving low paid, low status workers a fancy title will totally distract them from reality.

deleted as forgot to quote original

Nah, I could easily see me taking a snap of one in a supermarket to show my DS. Others might have done that. Perhaps we need to get out more!

A colleague? So do you work there too, then?