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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to think that Deliveroo etc should be banned!

254 replies

Coastalwalks · 05/01/2024 10:51

Hi all,

I live in London and was recently nearly knocked off my bike by a deliveroo driver on a moped (he was completely in the wrong, though will not be drawing a road diagram to illustrate lol). When I shouted at him he just made fun of my voice and it enraged me soooo much. These are my chief issues with deliveroo etc:

  • There are now so many dangerous drivers either on mopeds or bikes with batteries illegally fitted to them - flagrantly going the wrong way up one-way streets, running reds etc. Very dangerous and a friend of mine recently had someone break into her secure underground parking area to steal her electric bike. There was so much damage to the property and she basically thinks that her bike was nicked to order.
  • I looked into it and deliveroo actually acknowledge that deliveroo drivers 'rent out' their accounts to others, many of whom are undocumented migrants - but they put the responsibility on the original driver to check that the person renting the account has the right to work etc! Complete dereliction of duty, and basically facilitates the exploitation / trafficking of illegal immigrants who then have no legal protection, don't pay tax etc...
  • On a slightly pious level I think it's terrible and lazy that so many people now think it's normal to be able to just order food in so rapidly - like it is genuinely quite aristocratic to expect to press a button and have a shawarma wrap at your door in <20 minutes. People should learn to cook or at least have to walk round the block to the chippy. It's lazy!
  • Meeting the deliveroo orders in small restaurants means it takes twice as long to get your actual food, and it ruins the ambiance when there are loads of deliveroo drivers outside or at the door (though acknowledge this is not the case at Naice restaurants)
  • Everyone I know who works in FS has to basically eat a deliveroo at their desk at 8pm every night - maybe without deliveroo everyone could go home a bit earlier ! ! ! !

YABU - let me have my massaman curry you calvinistic treat-hater
YANBU - deliveroo is a scourge

OP posts:
Thread gallery
6
PosyPrettyToes · 05/01/2024 13:59

We use deliveroo a lot. My son is profoundly disabled with complex SEN. He requires constant close supervision, and cannot be in the kitchen due to a total lack of impulse control. Going to the supermarket with him can be challenging, and on days when both parents can't WFH to trade off watching him, sometimes we use deliveroo. Couldn't care less if you think I'm lazy tbh.

GothConversionTherapy · 05/01/2024 14:03

All that, plus the various added costs and the fact the food is always cold and disappointing. I don't know why people like takeaways honestly.

Abitofalark · 05/01/2024 14:07

I would ban Deliveroo in order to bring the responsibility for their delivery behaviour home to them where it belongs.

Allowing them to carry on as they're doing is putting people in danger. I've twice had this happen with Deliveroo drivers, both times while I was crossing the road.

The first one in my local road came out of nowhere on a bicycle in the dark without lights appearing suddenly on the outside of a line of stationary cars waiting for the traffic lights to change.
The second one was on an electric bicycle and actually ran into me as I was crossing the high street. He had launched himself into the road from the pavement. The bicycle actually made contact with me but didn't knock me down. He wasn't even apologetic and obviously couldn't care less. An oncoming car driver on the side I had started crossing from slowed down to see if I was all right.

On both occasions I had checked that it was safe to cross as I am almost ridiculously cautious and don't go unless I know I have ample time and space. They are unpredictable and reckless. The high street is plagued with them parking around takeaway places, encroaching on the pavements.

MrsAnon6 · 05/01/2024 14:07

The laziness comment is really rude.why shouldn't people sometimes have the convenience of nice food being delivered?! Sometimes when my husband is working a night shift and I've worked all day and fed, bathed and put my daughter to bed I just want to relax for the few hours I have left before I go to bed and a takeaway really helps, especially Deliveroo ETC as they cover multiple restaurants so I can usually get something smaller and healthy as opposed to the typical pizza, Chinese or Indian. Also if
My daughter is ill and it's difficult to get out and we have very little food in the house it's a big help then. It's not lazy to enjoy abit of convenience now and again and have your life made abit easier.

KingsleyBorder · 05/01/2024 14:09

GothConversionTherapy · 05/01/2024 14:03

All that, plus the various added costs and the fact the food is always cold and disappointing. I don't know why people like takeaways honestly.

I tend to order things like interesting curries that can be heated up in the microwave without compromising quality if they arrive cold.
We also get ramen quite a lot which comes as cold noodles, meat and fresh vegetables with hot broth to pour over. Usually stays quite hot but easily zapped if not hot enough.

Or a cold poke bowl with miso on the side.

Fried chicken is fine with 10 mins in the oven.

You just have to choose sensibly. Pizza is never good.

ImCamembertTheBigCheese · 05/01/2024 14:12

There's been a decline in the behaviours of all road users; cars, scooters, vans, bikes etc.

greengreengrass25 · 05/01/2024 14:17

@Coastalwalks

Yes I agree

Also all those mopeds with L signs

Do they actually get to take a test and are they properly insured

user1497207191 · 05/01/2024 14:17

ImCamembertTheBigCheese · 05/01/2024 14:12

There's been a decline in the behaviours of all road users; cars, scooters, vans, bikes etc.

No surprise when the police can't be bothered to police road (and pavement) users.

I was coming home on the motorway a few days ago in bad weather, heavy rain, at night, etc., just tucked in nicely behind a motorway police patrol car in the left hand lane at around 55mph. A car sped past in the right hand lane at a very high speed - must have been at least 90, without any lights on - I expected the police car to pull him over, but it didn't do anything at all - just carried on plodding down the left hand lane at 55. There's no way he didn't see the speeding car in the dark with no lights - but clearly didn't want to get himself wet in the rain by stopping it!

user1497207191 · 05/01/2024 14:19

greengreengrass25 · 05/01/2024 14:17

@Coastalwalks

Yes I agree

Also all those mopeds with L signs

Do they actually get to take a test and are they properly insured

I think it's time that provisional licences were time-barred to stop the menace of the L plate mopeds etc. Say a time limit of 5 years to pass your driving test and then your licence is withdrawn. (I'm being generous there, I'd prefer the limit to be 2 or 3 years ideally!).

greengreengrass25 · 05/01/2024 14:20

So do I

Alicesmagicmushroom · 05/01/2024 14:22

@NonPlayerCharacter yet you persist …

RocketKit · 05/01/2024 14:22

Would you like assistance to remove the stick from your bum, OP?

MintJulia · 05/01/2024 14:23

Agree, move to a rural area, We don't have Deliveroo. Tesco will deliver & Sainsbury, but that's all.

We have a chippy van on a Wednesday and a Pizza van on a Saturday. Solves most problems 🤗

greengreengrass25 · 05/01/2024 14:24

Abitofalark · 05/01/2024 14:07

I would ban Deliveroo in order to bring the responsibility for their delivery behaviour home to them where it belongs.

Allowing them to carry on as they're doing is putting people in danger. I've twice had this happen with Deliveroo drivers, both times while I was crossing the road.

The first one in my local road came out of nowhere on a bicycle in the dark without lights appearing suddenly on the outside of a line of stationary cars waiting for the traffic lights to change.
The second one was on an electric bicycle and actually ran into me as I was crossing the high street. He had launched himself into the road from the pavement. The bicycle actually made contact with me but didn't knock me down. He wasn't even apologetic and obviously couldn't care less. An oncoming car driver on the side I had started crossing from slowed down to see if I was all right.

On both occasions I had checked that it was safe to cross as I am almost ridiculously cautious and don't go unless I know I have ample time and space. They are unpredictable and reckless. The high street is plagued with them parking around takeaway places, encroaching on the pavements.

Yes I think they were very dangerous

They only really became a thing after lockdown

Ducksinthebath · 05/01/2024 14:25

I can't stop chuckling at the idea Deliveroo is to blame for the long hours culture in some financial services companies. It's been that way for years, people just had far less choice or places had on-site catering.

RosieBurdock · 05/01/2024 14:29

user1497207191 · 05/01/2024 10:55

Perhaps we should put pressure on the police to actually start enforcing existing traffic laws? I was sat in a McDonald's car park for a while the other day and noticed a succession of ancient dangerous looking old cars coming and going with the drivers carrying JustEat or Deliveroo bags. I googled the online MOT/Road tax check and checked them out - every single one had neither road tax nor valid MOT. If I can do that, why can't the police??

I think because there aren't enough of them any more. I was watching a TV programme about shop lifters the other day and they said the number of police has drastically reduced so they can't keep on top of shop lifting any more. No doubt a tory will be on to tell me that they were lying though. 🙄

BloomingViolets · 05/01/2024 14:30

HoleGuacamole · 05/01/2024 11:30

If your service is being delayed, then you must be in a restaurant where I assume you’re not cooking the food. So you’re just as lazy. In fact, you’re even lazier as after a Deliveroo there’s still washing up and wiping down to do that I assume you’re not doing in the restaurant.

You’re a tad touchy. It’s not because you’re a lazy Deliveroo customer is it?

Gnomegnomegnome · 05/01/2024 14:32

We don’t have it where I live but surely you can see that for some people it isn’t laziness?
They can’t get out to get the food for many reasons (disability, young dc, poor Mh to name a few) and some people can’t cook for many reasons.

I don’t know if I would use it if I could.
No takeaways come here so I guess it stops the temptation but we are lucky, some of our village absolutely would benefit from delivering.

NonPlayerCharacter · 05/01/2024 14:34

Alicesmagicmushroom · 05/01/2024 14:22

@NonPlayerCharacter yet you persist …

Yes, but I never claimed to be disengaging, and nor did I complain about you responding to me. I'm just noting that you will declare a business exploitative but get angry and defensive when asked what you think it should do to stop being exploitative and refuse to answer. It's not an offensive question.

I conclude that it isn't actually an exploitative practice and you now realise this. But you would rather say any number of ridiculous things than just "mm, maybe not".

The Internet keeps on turning.

RamblingEclectic · 05/01/2024 14:40

Well, if the government isn't going to regulate it, then it can't be banned. Banning requires government regulation.

More socially unacceptable? I could see that aimed at some of the drivers who treat the pavements as their roads and these already illegal bikes, though actual pressure may need some government response to get the police to focus on it.

At least where I am, more than a few takeaways have made their own websites with discounts compared to their JustEat/Deliveroo versions to get away from that & just use those sites for advertising to new people. Now when we fancy a takeaway, we use JustEats to see what's open, and then use direct websites. Or TooGoodToGo, but at least here, that's all click and collect.

Alicesmagicmushroom · 05/01/2024 14:43

@NonPlayerCharacter I wanted to call you out on the BS narrative you tried to create. Nothing more. Thats fine, you can keep going, I’ve run out of energy now.

PickledPegs · 05/01/2024 14:43

I agree with you about renting accounts, that shouldn’t be allowed.

But for someone like me who is out of the house from 6:30am to 7:30pm every weekday and has a shambolic house renovation, young child, ailing family I care for, a weekly volunteering commitment, cats, chickens, a puppy and a garden to care for, it’s not lazy to rely on Deliveroo once a week, it’s an absolute sanity saver!

LBFseBrom · 05/01/2024 14:44

I use Deliveroo sometimes and also order groceries from supermarkets regularly; there is nothing ' aristocratic' about it. I do it because I find it difficult to go out and think it is wonderful to be able to order from my laptop.

It is regrettable that you had a bad experience with a deliveroo rider and a pity you did not report it, though I realise that may have been difficult if you didn't have time to get the number. However, I think they are generally all right. I see the same riders time and again, they are careful when parking and very courteous.

Please do not use the word, 'naice' (which isn't a real word as far as I know). It is not clever to take the mick out of someone's accent, I'm sure you would not like it.

NonPlayerCharacter · 05/01/2024 14:49

Alicesmagicmushroom · 05/01/2024 14:43

@NonPlayerCharacter I wanted to call you out on the BS narrative you tried to create. Nothing more. Thats fine, you can keep going, I’ve run out of energy now.

You can keep lying about it while the posts showing the lies remain visible.

Or you could actually tell us how BK could stop its home delivery service from being exploitative of disabled customers as you say it is.

Or you could say "on second thought I've changed my mind".

Or you could claim to disengage and then keep replying while complaining that I'm replying.

Or you could claim to disengage and then actually do it.

So much choice....

to think that Deliveroo etc should be banned!
therealcookiemonster · 05/01/2024 14:59

@Coastalwalks you are coming off a bit judgemental OP. a lot of people rely on delivery services.

I have a LT disability and am often very unwell. during COVID I had to stay at home for over 2 years due to immunosuppression. I had no local friends or family. delivery services (not just ready made food but groceries as well) kept me going. even now, it's lifesaver.

there are many others like me. or even healthy people who are busy and more than deserve takeaways when they feel like it.

this country is broken, so many things need fixing. the poor practices by big corporation is a symptom, rather than a root cause.

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