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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to think that Deliveroo etc should be banned!

254 replies

Coastalwalks · 05/01/2024 10:51

Hi all,

I live in London and was recently nearly knocked off my bike by a deliveroo driver on a moped (he was completely in the wrong, though will not be drawing a road diagram to illustrate lol). When I shouted at him he just made fun of my voice and it enraged me soooo much. These are my chief issues with deliveroo etc:

  • There are now so many dangerous drivers either on mopeds or bikes with batteries illegally fitted to them - flagrantly going the wrong way up one-way streets, running reds etc. Very dangerous and a friend of mine recently had someone break into her secure underground parking area to steal her electric bike. There was so much damage to the property and she basically thinks that her bike was nicked to order.
  • I looked into it and deliveroo actually acknowledge that deliveroo drivers 'rent out' their accounts to others, many of whom are undocumented migrants - but they put the responsibility on the original driver to check that the person renting the account has the right to work etc! Complete dereliction of duty, and basically facilitates the exploitation / trafficking of illegal immigrants who then have no legal protection, don't pay tax etc...
  • On a slightly pious level I think it's terrible and lazy that so many people now think it's normal to be able to just order food in so rapidly - like it is genuinely quite aristocratic to expect to press a button and have a shawarma wrap at your door in <20 minutes. People should learn to cook or at least have to walk round the block to the chippy. It's lazy!
  • Meeting the deliveroo orders in small restaurants means it takes twice as long to get your actual food, and it ruins the ambiance when there are loads of deliveroo drivers outside or at the door (though acknowledge this is not the case at Naice restaurants)
  • Everyone I know who works in FS has to basically eat a deliveroo at their desk at 8pm every night - maybe without deliveroo everyone could go home a bit earlier ! ! ! !

YABU - let me have my massaman curry you calvinistic treat-hater
YANBU - deliveroo is a scourge

OP posts:
Thread gallery
6
NonPlayerCharacter · 05/01/2024 17:29

jannier · 05/01/2024 17:06

How does £7 become £23 of food

Where did the £7 come from?

greengreengrass25 · 05/01/2024 18:07

Inkyblue123 · 05/01/2024 17:11

Food delivery drivers are an absolute menace where I live. I’ve seen several serious accidents caused by them, not to mention they have trashed the pavements outside the local McDonalds, repairs them are paid by local tax payers. It’s nuts. The drivers should all have full UK driving licences - most of them round here cant negotiate a round about. Companies like Deliveroo should be heavily fined for allowing illegal or unqualified delivery drivers. And local restaurants should have appropriate pick up sites - not moped on the pavements

It does seem like the government cracks down on legal drivers but not the delivery drivers who have permanent L plates

KingsleyBorder · 05/01/2024 18:11

jannier · 05/01/2024 17:01

Spending over £300 a month on delivery of one person meals leaving you nothing to pay rent isn't good....a burger king meal is what £7 he pays £23 for 1 burger fries and water because he thinks that's what it is in the shop

Look, here’s that order on Deliveroo. It’s nowhere near £23. Food is £9.29, delivery is 99p and if you spend over £15 it’s free. Whatever you are being told, he is ordering more food than that.

to think that Deliveroo etc should be banned!
KingsleyBorder · 05/01/2024 18:13

jannier · 05/01/2024 17:05

No way does it cost the company anything like the £16 to deliver 10 minutes away by push bike ...so they make a very high percentage profit on that burger

Nope, you are misinformed. See photo above.

TheThingIsYeah · 05/01/2024 18:18

I'm going to flip this argument round then and suggest that if food is being delivered for 99p deliveroo employs slaves.

KingsleyBorder · 05/01/2024 18:21

TheThingIsYeah · 05/01/2024 18:18

I'm going to flip this argument round then and suggest that if food is being delivered for 99p deliveroo employs slaves.

Edited

That’s not flipping the argument around, that’s making a completely different point.

However you don’t think that the delivery charge passed on to the customer is exactly the same as what the driver is paid, do you? While I am sure that the pay is not amazing, it’s a lot more complicated than that.

KingsleyBorder · 05/01/2024 18:22

TheThingIsYeah · 05/01/2024 18:18

I'm going to flip this argument round then and suggest that if food is being delivered for 99p deliveroo employs slaves.

Edited

Oh and Deliveroo doesn’t actually employ anyone. That’s kind of the problem.

ElevenSeven · 05/01/2024 18:32

KingsleyBorder · 05/01/2024 18:21

That’s not flipping the argument around, that’s making a completely different point.

However you don’t think that the delivery charge passed on to the customer is exactly the same as what the driver is paid, do you? While I am sure that the pay is not amazing, it’s a lot more complicated than that.

If you phone your local Chinese or Indian takeaway, often the driver isn’t paid at all, purely relying on tips.

JaceLancs · 05/01/2024 18:35

I get annoyed whilst waiting in a queue to be served for food and drink even at places like Costa - online orders are prioritised!

ClaudiaWankleman · 05/01/2024 18:43

ElevenSeven · 05/01/2024 18:32

If you phone your local Chinese or Indian takeaway, often the driver isn’t paid at all, purely relying on tips.

Which would be illegal.

You can't employ someone to deliver takeaways and not make sure they receive minimum wage, and pay their NICs etc. You should report those takeaways to the National Crime Agency, because I suspect no one would be working in those conditions without significant coercion or manipulation.

I'm not sure that is true though. I've never heard of such a situation.

Whether or not Deliveroo workers are exploited is a different issue with different legal implications.

NotTerfNorCis · 05/01/2024 19:08

They are dangerous. I'm surprised they don't get in more accidents than they do

RestingCatsArseFace · 05/01/2024 19:08

National Express should also be banned. Drivers exceeding the speed limit in a built up area, really dangerous speeds, not slowing at crossings and wouldn't be able to stop if someone was crossing.

HoleGuacamole · 05/01/2024 19:20

BloomingViolets · 05/01/2024 14:30

You’re a tad touchy. It’s not because you’re a lazy Deliveroo customer is it?

No, they don’t deliver to where I live.

I just observed your weird perspective of what is and isn’t lazy seems to unjustly favour your position…

therealcookiemonster · 05/01/2024 21:17

while the debate rages on, I'm just casually tucking into a massive portion of boneless wings delivered by deliveroo.....

RoomOfRequirement · 05/01/2024 21:21

Lazy? I mean, if making modern life easier for yourself is lazy sure. Do you also grow your own veg/kill your own meat/make your own clothes? Walk to the river for water?

You're so lazy.

Gruffallowhydidntyouknow · 05/01/2024 21:34

Is this not why we have an obesity crisis. McDonald's has gone from something you get once in a blue moon at the services on a long drive, to it knocking on your own front door.

CornishPorsche · 05/01/2024 21:40

Gruffallowhydidntyouknow · 05/01/2024 21:34

Is this not why we have an obesity crisis. McDonald's has gone from something you get once in a blue moon at the services on a long drive, to it knocking on your own front door.

Obesity in the UK predates the existence of Deliveroo by quite a number of years....

As per a PP, obesity is more of a issue when you're poor. Truly poor people can't afford Deliveroo.

RocketKit · 05/01/2024 21:56

CornishPorsche · 05/01/2024 21:40

Obesity in the UK predates the existence of Deliveroo by quite a number of years....

As per a PP, obesity is more of a issue when you're poor. Truly poor people can't afford Deliveroo.

It does but MN loves any excuse to take a pop at fat people.

Figmentofmyimagination · 05/01/2024 21:58

Haven’t read whole thread so I don’t know whether anyone has said this already, but there is a specific legal reason why deliveroo riders were given complete freedom to appoint someone else to do their delivery. It was to defeat a claim by the Deliveroo riders of Camden that they were ‘workers’, which would have entitled them to organise with a trade union to collectively negotiate their wages, and to the national minimum wage and holiday pay etc.

Their whole business model demanded that they retain complete freedom over how much or how little they wanted to pay the Riders at any one time, depending on ‘demand’ (over supply, surge pricing etc), sort of like a turbo charged return to the nineteenth century. The national minimum wage was definitely not for the likes of them.

Deliveroo saw what happened to Uber and the other courier companies in the Supreme Court and so they structured their contract to give their riders complete freedom to appoint a substitute ‘rider’ of their choice, with this precise aim.

They fought their case against the riders having the rights of workers all the way from the employment tribunal to the Supreme Court. Along the way, judges commented on how it was up to deliveroo if they wanted to organise their business so that eg female customers could be opening their front doors to a complete unaccountable stranger, how there was zero control of food safety etc. If their priority was to organise their business model so as to prevent collective bargaining of pay irrespective of other risks and reputational harm, that was a matter for them.

GothConversionTherapy · 06/01/2024 00:16

JaceLancs · 05/01/2024 18:35

I get annoyed whilst waiting in a queue to be served for food and drink even at places like Costa - online orders are prioritised!

I don't mind that as such, it's walking past a place, thinking "oh good there's no queue," then having to wait for about 10 deliveroo orders. If I had known I wouldn't have gone in !

ElevenSeven · 06/01/2024 03:31

Gruffallowhydidntyouknow · 05/01/2024 21:34

Is this not why we have an obesity crisis. McDonald's has gone from something you get once in a blue moon at the services on a long drive, to it knocking on your own front door.

Nope.

TheZoehan · 06/01/2024 04:17

mottytotty · 05/01/2024 10:54

a friend of mine recently had someone break into her secure underground parking area to steal her electric bike. There was so much damage to the property and she basically thinks that her bike was nicked to order.

What has that got to do with delivery drivers? Or are you implying they’re thieves?

Edited

Clearly it was a Deliveroo driver with a very urgent pizza (VIP) to deliver.

FuglySweaty · 06/01/2024 06:33

e scooters and Uber are a bigger menace here on the roads (city).

@Coastalwalks go ahead, ban Deliveroo etc… And watch a lot of restaurants disappear. Whether we like it or not, they’re a lifeline to many of our favourite eateries. Without online orders, many would have to close their doors.

greengreengrass25 · 06/01/2024 08:33

What did the restaurants do before deliveroo though

I'm sure they did deliveries with their own drivers

fuckssaaaaake · 06/01/2024 08:40

Who cares! We can all choose to be lazy every now and again BECAUSE WE CAN! Eating McDonald's breakfast in bed right now after working 7am til 9pm for 5 days straight. I'm exhausted and I didn't want to bother with cooking. Not that I actually need an excuse to do this

The driver you encountered was a total douche bag, completely irrelevant to the rest of your whine

And delivery orders are out the the back of the queue with any decent restaurant fyi