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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to think that Deliveroo etc should be banned!

254 replies

Coastalwalks · 05/01/2024 10:51

Hi all,

I live in London and was recently nearly knocked off my bike by a deliveroo driver on a moped (he was completely in the wrong, though will not be drawing a road diagram to illustrate lol). When I shouted at him he just made fun of my voice and it enraged me soooo much. These are my chief issues with deliveroo etc:

  • There are now so many dangerous drivers either on mopeds or bikes with batteries illegally fitted to them - flagrantly going the wrong way up one-way streets, running reds etc. Very dangerous and a friend of mine recently had someone break into her secure underground parking area to steal her electric bike. There was so much damage to the property and she basically thinks that her bike was nicked to order.
  • I looked into it and deliveroo actually acknowledge that deliveroo drivers 'rent out' their accounts to others, many of whom are undocumented migrants - but they put the responsibility on the original driver to check that the person renting the account has the right to work etc! Complete dereliction of duty, and basically facilitates the exploitation / trafficking of illegal immigrants who then have no legal protection, don't pay tax etc...
  • On a slightly pious level I think it's terrible and lazy that so many people now think it's normal to be able to just order food in so rapidly - like it is genuinely quite aristocratic to expect to press a button and have a shawarma wrap at your door in <20 minutes. People should learn to cook or at least have to walk round the block to the chippy. It's lazy!
  • Meeting the deliveroo orders in small restaurants means it takes twice as long to get your actual food, and it ruins the ambiance when there are loads of deliveroo drivers outside or at the door (though acknowledge this is not the case at Naice restaurants)
  • Everyone I know who works in FS has to basically eat a deliveroo at their desk at 8pm every night - maybe without deliveroo everyone could go home a bit earlier ! ! ! !

YABU - let me have my massaman curry you calvinistic treat-hater
YANBU - deliveroo is a scourge

OP posts:
Thread gallery
6
Knitgoodwoman · 05/01/2024 11:36

I agree Op, but I live rurally so can’t get them out here anyway!
You write really well by the way!

Evanesy · 05/01/2024 11:36

TooMuchPinkyPonkJuice · 05/01/2024 11:31

I find it absolutely baffling that people are happy to turn a blind eye to this!
Well, I for one had no idea this practice was happening let alone allowed by the delivery companies. I doubt many people do tbh.

I won't stop me ordering take away though but I don't use deliveroo to deal that anyway as my local ones all let you order through their own websites and their own delivery drivers are used. It's not laziness or the inability to cook, sometimes we want to go out but don't have a babysitter 🤷‍♀️

How do you know your local delivery drivers have a right to work? Theres no difference really.

VolvoFan · 05/01/2024 11:37

YANBU. But then again I'm probably a snob seeing as I prefer cooked food made in my own kitchen.

longtompot · 05/01/2024 11:37

My disabled dds use delivery apps like Deliveroo as they physically can't go out and get the food and or drinks.

If you'd focused on the bad driving of the delivery drivers, then that's one thing. But a lot of delivery drivers appear bad as they are under such time pressures to get things delivered within a certain time.

But you had to say people who use it are lazy, and that is a really ableist view imo.

theduchessofspork · 05/01/2024 11:41

Badtrampoline · 05/01/2024 11:12

I mean, theres a reason they all have L plates too. They often are just whizzing round on provisional licences without actually learning how to drive on the roads.

I didnt know about the secondary account holders - that now makes sense why we have someone different turn up with the food.

I have deleted uber eats and deliveroo tbh as its all just getting too expensive to have lukewarm food delivered.

I bet you put them back on pretty quick 😁

Goatymum · 05/01/2024 11:42

It’s also cheaper to order directly from a restaurant than use Deliveroo et al.
I also live in London and concur with most of your points. Driving can be hazardous around high streets where these moped drivers lurk and pull out without looking properly.

ifIwerenotanandroid · 05/01/2024 11:43

Andthereyougo · 05/01/2024 10:56

Move to a rural area.
Not even all the main supermarkets deliver to where I live.
No Deliveroo or Just Eat, there’s one Indian restaurant that will deliver. That’s it.

I think we live in the same area! Even more thankful for being in Nowheresville, having read the OP.

Badtrampoline · 05/01/2024 11:44

theduchessofspork · 05/01/2024 11:41

I bet you put them back on pretty quick 😁

What a weird assumption to make about a stranger.

alcohole · 05/01/2024 11:44

I use deliveroo way too much, living in central London with 100s of amazing independents nearby. Although I should cut down, it’s difficult as it’s great. What’s lazy to you is aptly convenient for others. For people that don’t drive, they would find it difficult to carry a full grocery shop home (you can order from supermarkets, with discount code). Even with walking to and collecting dinner from a restaurant, if it’s further afield by the time you’ve walked those 30 minutes home, your food would be cold? So walking to collect the food isn’t the same experience- the app will cover a wider distance.

also deliveroo tends to get exclusive naice restaurants on there compared to the other services

billyt · 05/01/2024 11:45

Be difficult getting rid of food delivery people.

What will we do with all those unused baseball caps? Grin

Isobel201 · 05/01/2024 11:45

YABU, I got crashed into by a Range Rover driver, does that mean that all Range Rovers should be banned?
Accidents will happen regardless of people's backgrounds and work.

Flickersy · 05/01/2024 11:45

I don't think food delivery is a bad thing in and of itself. It's useful for a minority, it's a nice treat on occasion for others.

However the sheer prevalence and ease of takeaway deliveries is a fairly damning indictment of our society's general state of health, laziness, and disordered approach eating.

witheringrowan · 05/01/2024 11:46

I do find it bizarre that it's legal to have a job driving a motorbike without having to demonstrate that you have a full license.

At a minimum, a full license should be a requirement for getting an account & renting out the account to others should be banned.

Flickersy · 05/01/2024 11:47

And yes, as others have pointed out, an easy way to exploit trafficked people. It's another version of apparently acceptable slavery which most people will happily partake in as long as they get their deliveroo / cheap temu shit / fast fashion.

Ohnotyoutoo · 05/01/2024 11:48

I looked into it and deliveroo actually acknowledge that deliveroo drivers 'rent out' their accounts to others, many of whom are undocumented migrants - but they put the responsibility on the original driver to check that the person renting the account has the right to work etc! Complete dereliction of duty, and basically facilitates the exploitation / trafficking of illegal immigrants who then have no legal protection, don't pay tax etc...

This happens across all industries where self-employment exists. As an example, if your plumber can’t make a day when fixing your bathroom, they are entitled to send someone else to do the work.

https://riders.deliveroo.co.uk/en/substitution You can read about what they expect here.

autumn1610 · 05/01/2024 11:48

The bikes are a bloody nightmare! They just whip down the pavements, pay no attention to junctions. Honestly drives me crazy!

Atethehalloweenchocs · 05/01/2024 11:48

Nothing against delivery food, it is a lifesaver at times. Dangerous driving is never ok though.

Goldbar · 05/01/2024 11:48

I don't think they should be banned but I think learner drivers should be banned from driving commercially until they pass their tests. Too easy to slap L plates on when you don't really know how to drive safely, as someone said up thread. All delivery drivers should require a valid driving licence.

Coastalwalks · 05/01/2024 11:50

Well yes @Isobel201 I actually would ban range rovers because unless you're a farmer you simply don't need one.... terrible for the environment, much more likely to cause a fatal accident, and also a bit vulgar.

Fully sympathise regarding the ease and convenience that these apps offer to disabled people, but let's be honest... the bulk of orders are from McKinsey consultants chained to their desks, and people who wrongly think that food from a great restaurant is as pleasurable on the sofa as in the restaurant - incorrect! !

And thank you @Knitgoodwoman very kind !

OP posts:
CharlotteBog · 05/01/2024 11:51

It did impact my enjoyable restaurant meal seeing about 4 or 5 deliveroo drivers standing around not far from our table, dripping rain with their very grubby meal holder rucksacks waving about.

CeciledeVolangesdeNouveau · 05/01/2024 11:53

Trust me @Coastalwalks those consultants had fully comped food delivery services long before deliveroo, and before that it was just their inferiors being sent round the corner to pret on top of the rest of their work. Eating al desko way precedes deliveroo and will outlast it.

bluebunny1 · 05/01/2024 11:59

Completely agree OP, my mum got knocked over by a deliveroo driver whilst crossing the road on a zebra crossing. She fell and broke her shoulder and required extensive surgery, her quality of life was hugely impacted (and still is). Her shoulder mobility will never be the same, even after months of expensive physio. The driver stopped briefly to check she was not dead and then rode off. Contacted deliveroo, they denied that the driver was "ever in the area" despite several witnesses. Police not interested. Absolutely no way to get justice from anyone.

Deliveroo should be banned.

Alicesmagicmushroom · 05/01/2024 11:59

Deliveroo is an awful brand I agree OP. Their drivers/cyclists on a whole are absolute degenerates, and appear to be unemployable in practically any other capacity - I say this having witnessed consistent anti-social behaviour when congregating on high streets waiting for their deliveries - but Deliveroo don’t give a damn as there isn’t enough competition, and it keeps their overheads low.

The police are at fault for not enforcing reckless endangerment, but the police are completely useless at the best of times, so no surprise there.

As for the other comments meh, who cares about anyone else’s eating habits, and eating late at a desk isn’t just limited to FS. We live in a broken system.

Deliveroo should be shut down - YNBU

mumofone2019 · 05/01/2024 11:59

This reply has been withdrawn

Removed at poster's request due to privacy concerns.

Sunnytomorrow · 05/01/2024 12:02

But if this is the problem: “the bulk of orders are from McKinsey consultants chained to their desks”, then surely the problem is a long hours working culture. Unless and until that is fixed, then depriving people working long hours from the opportunity to get fresh food doesn’t solve anything.

Also, who says that people who think “that food from a great restaurant is as pleasurable on the sofa as in the restaurant” are incorrect? I can completely understand why someone may love the whole experience of dressing up and eating out in a restaurant more than having a delivery. But that’s a subjective choice and doesn’t mean that it is right for everyone. Surely those who live alone, work from home, or have young kids, dogs, disabilities or a host of other very valid reasons (including anxiety, illness, or even plain old fatigue!) will often find it’s far more pleasurable to be in the comfort of their own home?