to think that Deliveroo etc should be banned!

[Coastalwalks]

Hi all,

I live in London and was recently nearly knocked off my bike by a deliveroo driver on a moped (he was completely in the wrong, though will not be drawing a road diagram to illustrate lol). When I shouted at him he just made fun of my voice and it enraged me soooo much. These are my chief issues with deliveroo etc:

• There are now so many dangerous drivers either on mopeds or bikes with batteries illegally fitted to them - flagrantly going the wrong way up one-way streets, running reds etc. Very dangerous and a friend of mine recently had someone break into her secure underground parking area to steal her electric bike. There was so much damage to the property and she basically thinks that her bike was nicked to order.
• I looked into it and deliveroo actually acknowledge that deliveroo drivers 'rent out' their accounts to others, many of whom are undocumented migrants - but they put the responsibility on the original driver to check that the person renting the account has the right to work etc! Complete dereliction of duty, and basically facilitates the exploitation / trafficking of illegal immigrants who then have no legal protection, don't pay tax etc...
• On a slightly pious level I think it's terrible and lazy that so many people now think it's normal to be able to just order food in so rapidly - like it is genuinely quite aristocratic to expect to press a button and have a shawarma wrap at your door in <20 minutes. People should learn to cook or at least have to walk round the block to the chippy. It's lazy!
• Meeting the deliveroo orders in small restaurants means it takes twice as long to get your actual food, and it ruins the ambiance when there are loads of deliveroo drivers outside or at the door (though acknowledge this is not the case at Naice restaurants)
• Everyone I know who works in FS has to basically eat a deliveroo at their desk at 8pm every night - maybe without deliveroo everyone could go home a bit earlier ! ! ! !

YABU - let me have my massaman curry you calvinistic treat-hater
YANBU - deliveroo is a scourge

a friend of mine recently had someone break into her secure underground parking area to steal her electric bike. There was so much damage to the property and she basically thinks that her bike was nicked to order.

What has that got to do with delivery drivers? Or are you implying they’re thieves?

Perhaps we should put pressure on the police to actually start enforcing existing traffic laws? I was sat in a McDonald's car park for a while the other day and noticed a succession of ancient dangerous looking old cars coming and going with the drivers carrying JustEat or Deliveroo bags. I googled the online MOT/Road tax check and checked them out - every single one had neither road tax nor valid MOT. If I can do that, why can't the police??

100% agree with you on the laziness aspect. Really bugs me when service is slow somewhere because of all the Deliveroo orders!

Move to a rural area.
Not even all the main supermarkets deliver to where I live.
No Deliveroo or Just Eat, there’s one Indian restaurant that will deliver. That’s it.

I think a lot of this is down to bad drivers who are not exclusive to food delivery - although u agree the renting out of accounts is terrible and means a lot of underage people doing it which is totally wrong. I don't know how it's legal!!

Re laziness I mean again yeah but also that's supply and demand - not the business's responsibility to make people get off their arses. If people want to pay for it so be it (at least in our current capitalist system!)

I do however LOATHE e-scooters in all their forms and think they should get in the bin. So dangerous and cluttering up pavements.

I think there's far bigger problems, like the multiple people killed and injured each day by car drivers. Food delivery has existed for years, before Deliveroo.

I'm inclined to agree with a lot of your points. It's e-bikes rather than scooters round here and they are a danger to themselves and others the way they ride them. There's also a lot of very old cars that I suspect aren't road worthy, often left with the engines running and double parked or parked on pavements while they do collections and deliveries. I've seen some of the collections and people are literally ordering one or two items to be driven to their front door......these are probably the same people complaining about the flooding due to climate change but hey ho, enjoy your takeaway starbucks!

And this attitude about it being lazy really bugs me.

Services like this are a godsend for people with disabilities, mobility issues, ill health, stuck at home with a sick kid, or even "just" high pressured lives with limited time available...

It's the same attitude as people have to kettles, washing machines etc that can be switched on remotely or shoes that can be slipped on, grippy soled socks, push button devices etc. The difference these things can make when you have needs which are unmet can be life changing.

Obviously if everyone went in person the service wouldn't be slower 😂

I mean, theres a reason they all have L plates too. They often are just whizzing round on provisional licences without actually learning how to drive on the roads.

I didnt know about the secondary account holders - that now makes sense why we have someone different turn up with the food.

I have deleted uber eats and deliveroo tbh as its all just getting too expensive to have lukewarm food delivered.

I agree with some of your points.
Completely disagree about the laziness though - more services and options for people are a good thing - especially for example people with disabilities etc.
The driving is the most concerning thing, but I think that requires a clamp down from Deliveroo rather than complete removal of the service. People can wait 15 minutes longer and have safe drivers. It's just become too big and expectations are too high - that is what they need to manage (but probably won't!)

• I looked into it and deliveroo actually acknowledge that deliveroo drivers 'rent out' their accounts to others, many of whom are undocumented migrants - but they put the responsibility on the original driver to check that the person renting the account has the right to work etc! Complete dereliction of duty, and basically facilitates the exploitation / trafficking of illegal immigrants who then have no legal protection, don't pay tax etc...

This actually makes me concerned about human trafficking and exploitation.

Parts of The city centre in Brum are basically just scooter/moped/bike parks for deliveroo/just eat/uber eats workers. They have no regard for pedestrians
It’s so unsafe
fast food restaurants are packed full of them- fast food is no longer fast because those orders are prioritised.

I don’t use the services because the price increases by £2-3 per item on top of the service charge. There does need to be some regulation.

Renting accounts is a one thing wrong on deliveroo side.

The rest - majority is covered by existing law (unsuitable vehicles), minority is not for your judgement ("laziness")

I think there should be better regulation of all who deliver to homes, be it services like Deliveroo, parcel carriers like Hermes/Evri, to give examples. Partly because of what the OP describes, partly as it is sometimes via sub-contractors who may use people who are undocumented migrants or those overstaying any visa, and partly because some of the services are used by those who are lazy and could walk to the nearest takeaway.

For anyone with an account with the times, you may find this interesting.... https://www.thetimes.co.uk/article/jobs-for-rent-the-black-market-behind-your-takeaway-2gdrh9wlf

Deliveroo are essentially facilitating human trafficking / illegal immigration. I find it absolutely baffling that people are happy to turn a blind eye to this! Brief quote from article below:
"Couriers for Deliveroo, UberEats and others are selling the use of their accounts to people who do not have the right to work in Britain, an investigation by The Sunday Times has revealed.
Our reporter found more than 100 posts on Facebook where profiles are advertised for weekly fees of up to £140.
The result is that the driver dropping off your takeaway may not be who they say they are. If something goes wrong at the door or if a crash happens involving the driver or rider and another vehicle, the companies may not know who is at fault."

@ZiriForGood ... 'not for your judgement'... are you aware you are on mumsnet!? i.e. formyjudgement . com !

I'm not against the delivery/ service dependent per se. More about bringing in line vehicles including electric ones, yes definitely and the companies should take action as they are developing a reputation as a result that will impact on them at some point.

A few points stood out:

So only those who want to work as delivery drivers are thieves in your friend’s book?

Before the days of Deliveroo, we would have to pop out to get dinner to eat our desks. Still worked late and Deliveroo has simply made it easier as we don’t waste time going out to get food.

If people didn’t order, they would still pick up - you don’t think the restaurants would still be busy dealing with take away orders?

There are loads of terrible and dangerous cyclist and motorcyclists out there anyway. I agree all the delivery companies could do with a thorough audit in terms of their work practices. Lots of really bad stuff going on but that doesn’t mean the actual idea is a bad one.

I’m less sure about the hot food - apart from anything else there are other elements to the restaurant “experience” but I do think deliveries of groceries, even if it’s just “oh no, I forgot the cat litter and it’s a 40 minute round trip to Aldi” or whatever, are a net benefit for people who are less mobile.

If your service is being delayed, then you must be in a restaurant where I assume you’re not cooking the food. So you’re just as lazy. In fact, you’re even lazier as after a Deliveroo there’s still washing up and wiping down to do that I assume you’re not doing in the restaurant.

Look left and right when you cross the road in a city especially London

I don't think we can police use of services and as PPs said, some people use these services because it isn't easy for them to pop out. But if Deliveroo can't operate within the law then action needs to be taken on that.

I find it absolutely baffling that people are happy to turn a blind eye to this!
Well, I for one had no idea this practice was happening let alone allowed by the delivery companies. I doubt many people do tbh.

I won't stop me ordering take away though but I don't use deliveroo to deal that anyway as my local ones all let you order through their own websites and their own delivery drivers are used. It's not laziness or the inability to cook, sometimes we want to go out but don't have a babysitter 🤷‍♀️

Bad driving and bad working conditions - YANBU

Everything else - YABU