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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Unfair benefits sanction?

212 replies

Snowymorning · 16/12/2023 21:17

Not a begging post and I’ll make things work but just wanted opinions whether I’ve been unfairly treated. I lost my job about 9 months ago due to cuts at work and I’m currently on Universal Credit and have been looking for work around school hours as I’m a single parent and my daughter is in reception . I was signed up for a back to work programme called Restart. Restart kept booking appointments in at school pick up time even though I had told them I can’t attend at these times. I always let them know and asked to rearrange but they kept doing it. I’ve now been sanctioned by the job centre for not attending two Restart appointments booked in at 3pm and they’ve took £363 off me this month. I just think this is unfair at Christmas time especially as a single mum with a 4 year old. I really don’t have anyone else who could have collected my daughter for me either. Fairly new to area and don’t know anybody who could have. Is this fair for them to have done this?

OP posts:
Tomatoketchupred · 17/12/2023 12:19

thing is, You need to be working with a child of 4. You’re not likely to find a job that fits in school hours alone, with the travel to and from work and the school ect, and make the amount uc will ask of you. Find a job, and find childcare like everyone else does. Sorry I’m being blunt, do feel for you losing that money right before Christmas but, they have to have these rules. Although, I do think they could have probably done these appointments in school hours, a bit picky of them. You can apply for a hardship payment.

CHRIS003 · 17/12/2023 12:21

Do you have a written record of the conversations regarding appointment changes - if so you can maybe appeal the decision

rorret · 17/12/2023 12:23

Beezknees · 17/12/2023 12:12

I was made redundant in July and the lovely work coach made appointments for me during school hours even though my DS is 15 and comes home from school by himself! Some just seem to like being awkward for the sake of it.

The op is on a different scheme though, due to being unemployed for a longer period, so different rules apply.

MonikerBing · 17/12/2023 12:25

YaWeeFurryBastard · 17/12/2023 11:45

I’m sorry but “believes her daughter needs her around” just doesn’t wash when the daughter also needs to be housed, fed and clothed. I think almost everyone would like to be around more for their kids, but as adults we accept we have a duty to provide for them, even if that means making compromises. There are vanishingly few circumstances where there is no wraparound care available, if not through school than through a local childminder. Expensive or inconvenient maybe, but like many others sometimes you just have to make it work.

My comment is relevant to the OPs post because whilst this sanction is unfair, I think the OP could potentially be further sanctioned if she continues to insist on school hours only work.

erm I think you'll find that there is a massive shortage of wraparound care in this country. look here just 26% of local authorities have sufficient wrap around care And even more is unaffordable to someone on benefits (and fwiw, although UC is meant to cover 85% of childcare costs - (which incidentally she's not entitled to until she's actually started work), in very few places does it actually cover 85%.

The question of choice is a different issue.

And yes the sanction is not only unfair, but it's wrong. work coaches are actually meant to take account of childcare issues etc, but in this case they haven't.

https://www.coram.org.uk/wp-content/uploads/2023/01/Coram-Childcare-Survey-2022.pdf

girlfriend44 · 17/12/2023 12:28

Benefit Sanctions are basically a punishment for being Poor. They do nothing to help.people into work at all.

TwilightSkies · 17/12/2023 12:38

Benefit Sanctions are basically a punishment for being Poor. They do nothing to help.people into work at all.

Not always. Maybe this will give OP the push to get a job instead of hanging round waiting for a ‘fits within school hours’ job. I just don’t think it’s a good enough reason to choose to stay unemployed.

PepperIsHere · 17/12/2023 12:38

Frasers · 17/12/2023 12:06

It’s not rubbish, far from it, the poster specifically said it maybe expensive or inconvenient, and it’s absolutely true. For a very rare meeting, say once a month, the op absolutely can find child care.

No she can't, she already explained that. Stop making things up. Your unwillingness to imagine that people's lives may be different to your own is remarkable.

ginandtonicwithlimes · 17/12/2023 12:41

TwilightSkies · 17/12/2023 12:38

Benefit Sanctions are basically a punishment for being Poor. They do nothing to help.people into work at all.

Not always. Maybe this will give OP the push to get a job instead of hanging round waiting for a ‘fits within school hours’ job. I just don’t think it’s a good enough reason to choose to stay unemployed.

I think a lack of childcare or family to help is a pretty good reason actually.

Soontobe60 · 17/12/2023 12:45

Frasers · 17/12/2023 10:04

Actually you can usually. Organize a baby sitter for a couple of hours who can do pick up.

https://www.sitters.co.uk/

tell me what person who’s already on UC can afford to £10+ an hour for emergency childcare?

TwilightSkies · 17/12/2023 12:52

What lack of childcare?

It’s fair enough she doesn’t have childcare to attend the appointment. But that doesn’t mean she cant pay for proper childcare if she was to get a job.

Frasers · 17/12/2023 12:53

Soontobe60 · 17/12/2023 12:45

tell me what person who’s already on UC can afford to £10+ an hour for emergency childcare?

Sure, I don’t disagree, but the point is, the rule is she needs to be available for work. Just as plenty of people in employment can’t afford child care, Keeping fighting on mumsnet isn’t going to change that.

Dacadactyl · 17/12/2023 12:53

There are ways round it tho @Soontobe60

I know 2 working mums whose childcare fell through last minute (one with a days notice and one with less than a week). Both kids in reception, no childcare available locally, no family locally. Neither in jobs where "my childcare fell through" would wash. Both married and whose husbands also can't just not be in work.

They used the class WhatsApp groups to communicate and another mum picked up for them until they could sort more permanent childcare.

OP, this may be something to look into. If you have a class WhatsApp group it can be invaluable. Also, you could use the school run to get to know other parents so that you start to build a network in your new area.

User79853257976 · 17/12/2023 12:54

I think that is a big sanction but you can’t just look for work during school hours, you need to use wrap around care which will mostly be covered by UC.

nimbys · 17/12/2023 12:54

Restart have a dreadful reputation. I don't know how deserved that is but this doesn't inspire confidence.

No, of course it's not fair. I don't know how this works, but agree with posters that you should be able to appeal and I would also make a complaint about the appointments not being fitted around your commitments involving your daughter.

Terrible advice to take her out school early in order to make the appointment, or paid childcare when claiming universal credit.

Beezknees · 17/12/2023 12:55

TwilightSkies · 17/12/2023 12:38

Benefit Sanctions are basically a punishment for being Poor. They do nothing to help.people into work at all.

Not always. Maybe this will give OP the push to get a job instead of hanging round waiting for a ‘fits within school hours’ job. I just don’t think it’s a good enough reason to choose to stay unemployed.

If she could find childcare, why would she be choosing to stay unemployed? I can assure you that unemployment benefits are not the life of riley. When I was unemployed earlier this year (single parent of one child) I received a grand total of £1300 a month. Working full time, I receive a salary of £1500 plus £600 in UC.

Youcancallmeirrelevant · 17/12/2023 12:56

Is there no after school club available?

TwilightSkies · 17/12/2023 12:58

I work full time and get a UC top-up for wraparound care.

The OP hasn’t actually said she hasn’t been able to find childcare for working. She said she wants a job within school hours.

Wonder if she’ll ever come back to this thread…

LakieLady · 17/12/2023 12:59

Babyroobs · 16/12/2023 21:39

I also think £360 + pounds is a ridiculous amount to take off you though.

I think it seems high, too. I thought missing a JCP interview was a low level sanction, so only 40% of the standard allowance should be deducted.

I'd put a note on your journal, OP, saying that you want a mandatory reconsideration of the decision to sanction you and explaining that a) you told them you wouldn't be able to attend at that time because you have child care responsibilities and have no-one who could pick your child up from school and care for them and b) that you explained this when you cancelled the appointment.

Bear in mind though that with a child over 3, you will be expected to be available for work/work-related activities for 30 hours pw.

nimbys · 17/12/2023 13:00

the op needs to be careful , from late next year, and when/if the op has been unemployed for 18 months after completing restart. She will be placed in mandatory employment and if she doesn’t do it, her benefits will be stopped. So she’s got some time, but if she’s not employed by the 18 month point, she will be given mandatory employment.

@Frasers

Isn't this similar to workfare Shock

That was scrapped, and for good reason, years ago. There was outrage at the time.

Beezknees · 17/12/2023 13:01

TwilightSkies · 17/12/2023 12:58

I work full time and get a UC top-up for wraparound care.

The OP hasn’t actually said she hasn’t been able to find childcare for working. She said she wants a job within school hours.

Wonder if she’ll ever come back to this thread…

To be fair, I think most people would. I did a school hours job when DS was that age, that was back when it was tax credits though and the rules weren't as strict. I went full time when he was 7.

PurpleAndPinkTeddyinAJacket · 17/12/2023 13:01

Not sure about anywhere else but when I was on Restart they had extra money for exactly this, childcare. They gave me £10 one week as I had a 3.30pm appointment and had to get my mum to get my DC from school so it was to cover her fuel costs as she lives out of the schools catchment.

User8646382 · 17/12/2023 13:08

MyopicBunny · 17/12/2023 11:58

My comment is relevant to the OPs post because whilst this sanction is unfair, I think the OP could potentially be further sanctioned if she continues to insist on school hours only work.

What you don't seem able to appreciate is that you can only get financial support for childcare once you have a job. Not before. So it makes sense that you would be able to work over school pick up once you have a job, because at that point you'd be able to claim support for childcare.

I don’t think this is correct, actually. I own a nursery and have received many payments from UC in the past couple of years for parents attending job interviews. It’s usually parents of children receiving ‘free’ hours.

So if UC pay for childcare so that parents can attend job interviews, what’s the issue? There is literally no excuse.

Beezknees · 17/12/2023 13:13

User8646382 · 17/12/2023 13:08

I don’t think this is correct, actually. I own a nursery and have received many payments from UC in the past couple of years for parents attending job interviews. It’s usually parents of children receiving ‘free’ hours.

So if UC pay for childcare so that parents can attend job interviews, what’s the issue? There is literally no excuse.

OP's child isn't nursery age. I don't think many nurseries would take a school age child at short notice for a one off day for a parent to go to an interview?

User8646382 · 17/12/2023 13:15

Beezknees · 17/12/2023 13:13

OP's child isn't nursery age. I don't think many nurseries would take a school age child at short notice for a one off day for a parent to go to an interview?

Isn’t that what after school clubs are for? Or childminders?

LakieLady · 17/12/2023 13:15

Soontobe60 · 17/12/2023 09:58

In whose world can you arrange a 1 off child care session just like that?

OP, i think its pathetic of them to book appointments at times when you're on the school run - firstly it is discriminatory against single parents as they are far less likely to be able to get childcare for a one off than a 2 parent family, and claimants with older or no children wouldn't be impacted at all. I would make sure you put that in your journal!

And anything which discriminates against single parents also indirectly discriminates against women, because the vast majority of single parents are women.