Page 6 | AIBU to think they should replace the Christmas tree?

BloodOrangeCheesecake · 2023-12-09T20:29:25+00:00

Hi all, Apologies for any mistakes - English is my second language. I bought a real Christmas tree at our local farmer’s shop few days ago, kids got all exited about decorating it this evening - only for us to find out that every single tip of every branch is chopped off (I’m assuming to make Christmas wreaths) AIBU to contact the shop and ask to replace it? DH says to leave it but it annoys me - I don't want a butchered Christmas tree. It is quite visible (at least to me) and can’t really be covered with baubles etc

Tryingmybestadhd · 09/12/2023 23:34

Contact them and ask to return it . I wouldn’t want it either

bridgetreilly · 09/12/2023 23:36

Of course you can’t get a replacement. You saw the tree beforehand, and you bought exactly what you saw. It isn’t their fault you were in a rush and didn’t bother looking to see if it met your precise specifications. They haven’t mis-sold, the tree isn’t faulty and you have no consumer right to another tree.

And yes, a replacement is a freebie and it would be incredibly grabby.

Goldbar · 09/12/2023 23:37

DecemberSleet · 09/12/2023 23:34

Yes, I think the Lego analogy is the same - Lego is to be played with for years. It needs to be perfect.

This is a one off event. And it still does a job.

It works be like spending £60 on a birthday cake which is a bit shit.

I might complain. But ultimately I'd chalk it up to experience and not go there again. As long as the cake was edible and not covered in swear words or something mad!

Would you be fine about it if your birthday cake arrived with chunks gouged out of it?

GabriellaMontez · 09/12/2023 23:37

£65 for a tree that's been hacked at? No way! I've never had anything like this. Not ok. I'm stunned that anyone thinks it is!

GabriellaMontez · 09/12/2023 23:39

bridgetreilly · 09/12/2023 23:36

Of course you can’t get a replacement. You saw the tree beforehand, and you bought exactly what you saw. It isn’t their fault you were in a rush and didn’t bother looking to see if it met your precise specifications. They haven’t mis-sold, the tree isn’t faulty and you have no consumer right to another tree.

And yes, a replacement is a freebie and it would be incredibly grabby.

So if you buy a top, get home, and realise its got a hole in that you didn't see...

Do you keep it, because its your own fault? Or return it?

Original poster

BloodOrangeCheesecake · 09/12/2023 23:44

GabriellaMontez · 09/12/2023 23:37

£65 for a tree that's been hacked at? No way! I've never had anything like this. Not ok. I'm stunned that anyone thinks it is!

I am too kinda stunned with the way this tread went🤣

In addition to 18inches branches for the wreaths…

I feel my damn tree is like proverbial Mumsnet chicken that can magic up 4 meals and feed a family of 8 for a week🤣

Apparently I should be happy that someone made some wreaths (out of the tree I paid for), sold them for £50 each and then sold me butchered tree for £65

OP posts:

bridgetreilly · 09/12/2023 23:45

So if you buy a top, get home, and realise its got a hole in that you didn't see...

If goods are faulty, you have a right to a refund or replacement. This tree is not faulty, the OP doesn’t like it. So the equivalent would be buying a top, getting it home and deciding you don’t like it. Plenty of shops will let you return or exchange in that situation, but they don’t have any obligation to do that. Market stalls or farm shops tend not to have those generous return policies because they can’t afford to. The OP needs to accept that this was her mistake and suck it up.

GabriellaMontez · 09/12/2023 23:48

Wtf! The reason she doesn't like the.tree is because it's had bits cut out off it.

All over!

She didn't just change her mind!

StillWantingADog · 09/12/2023 23:50

BloodOrangeCheesecake · 09/12/2023 23:28

Well good on you, I guess. But for me £65 is quite a bit of money.

Analogy with turkey was crap one, I admit, but let’s say you bought £65 Lego set (or something similar along these lines) for your kid and some bricks were missing because shop decided to make one extra Lego set (wreath in my case) out of them to make some extra £.

You will just suck it up, right? 🙄

Show quote history

No because the Lego would have been in the box so no way to know the pieces weren’t there before opening

you literally picked your tree out because you liked the look of it. It wasn’t in a box or packaged up (it seems).

you obviously think you have a case to return it so by all means give it a shot. I’d suck it up and be more careful next year.

Original poster

BloodOrangeCheesecake · 09/12/2023 23:53

bridgetreilly · 09/12/2023 23:45

So if you buy a top, get home, and realise its got a hole in that you didn't see...

If goods are faulty, you have a right to a refund or replacement. This tree is not faulty, the OP doesn’t like it. So the equivalent would be buying a top, getting it home and deciding you don’t like it. Plenty of shops will let you return or exchange in that situation, but they don’t have any obligation to do that. Market stalls or farm shops tend not to have those generous return policies because they can’t afford to. The OP needs to accept that this was her mistake and suck it up.

Dear god, every tip of every main branch (about 20-30) is chopped off.

How is the tree not faulty???

OP posts:

Original poster

BloodOrangeCheesecake · 09/12/2023 23:59

GabriellaMontez · 09/12/2023 23:48

Wtf! The reason she doesn't like the.tree is because it's had bits cut out off it.

All over!

She didn't just change her mind!

Thank you Gabriella.

I admit my OP was probably confusing to some due to my rubbish English but I feel some people on here are just being deliberately obtuse

Im tempted to go back to the farm shop tomorrow and double check what their wreaths made of 🤣clearly from 18inch branches and logs
(I won’t)

OP posts:

Itwasafterallallaboutme · 09/12/2023 23:59

DdraigGoch · 09/12/2023 21:40

I can't see the problem, plenty of tips left and it'll be covered in tinsel anyway.

The OP doesn't use tinsel and neither do I. I like to be able to see the tree itself, so no big bows either. I would be very happy to just have the real tree with some white fairy lights on it, but the children prefer a brighter one.

I do have a few gorgeous baubles that I love getting reacquainted with every year, so if it was just up to me maybe I would just add a select few of them, and perhaps have the rest in a glass bowl on a side table...

But Christmas is mainly for the children, they are definitely why I like to make it as magical as possible. 🌲🎄🌲🎄

2turtledoves · 10/12/2023 00:00

Buy a realistic artificial tree. They look lovely, no mess & job done 😊

ReadingSoManyThreads · 10/12/2023 00:01

YANBU

That looks dreadful, absolutely call them tomorrow.

I've stopped paying £65 for a tree now and go chop one down at a local Christmas Tree farm for £20. You get to choose your own, you have to chop it down yourself and drag it back to your car & there's no netter so have to stuff it in but that's all part of the fun, for £20, can't complain.

I'd be upset to get a butchered tree.

bridgetreilly · 10/12/2023 00:02

How is the tree not faulty???

Because it’s still a tree.
Because it still has plenty of branches.
Because you can still hang Christmas decorations all over it.
Because the only thing you think is wrong with it is the way it looks WHICH IS EXACTLY HOW IT LOOKED WHEN YOU BOUGHT IT.

Faulty means something doesn’t work or is broken. Your tree is not faulty.

Original poster

BloodOrangeCheesecake · 10/12/2023 00:04

StillWantingADog · 09/12/2023 23:50

No because the Lego would have been in the box so no way to know the pieces weren’t there before opening

you literally picked your tree out because you liked the look of it. It wasn’t in a box or packaged up (it seems).

you obviously think you have a case to return it so by all means give it a shot. I’d suck it up and be more careful next year.

Show quote history

Ok chap at Lego factory decided to set up a side hustle selling custom made Lego sets on eBay and pockets every 20-30 bricks from every set that passes him on the conveyor belt, then seals the box - that you’d later buy for £65 assuming the set is intact?

I guess you’ll just suck it up and make some extra bricks of some Playdough and think of kids in Africa that play with sticks and stones

OP posts:

GabriellaMontez · 10/12/2023 00:10

Some threads are just weird bloodorange!

Although there are many posters who are equally shocked, that a 65 quid tree has loads of bits cut off.

StillWantingADog · 10/12/2023 00:12

On eBay I can’t see what I am buying in advance can I!

not sure how you don’t see that difference

I am not disagreeing that it’s a bit shit. Just take it back you clearly aren’t happy. I think the shop is well within their rights to say they sold as seen and don’t take returns especially as it’s clearly a very very short season for such things . If you’re a regular customer and/or they’re very charitable however they might allow a swap.

FreshWinterMorning · 10/12/2023 00:13

@BloodOrangeCheesecake I am so sorry that so many posters have been so rude to you. Looking at the photos you have posted, yeah that tree does look chopped up quite a bit, and I would not be happy either. I would be taking it back too. I would imagine when you bought the tree it was all wrapped up too (in netting maybe) so you could not have seen the chopped bits.

Hope it gets sorted.

Original poster

BloodOrangeCheesecake · 10/12/2023 00:18

StillWantingADog · 10/12/2023 00:12

On eBay I can’t see what I am buying in advance can I!

not sure how you don’t see that difference

I am not disagreeing that it’s a bit shit. Just take it back you clearly aren’t happy. I think the shop is well within their rights to say they sold as seen and don’t take returns especially as it’s clearly a very very short season for such things . If you’re a regular customer and/or they’re very charitable however they might allow a swap.

You bought your Lego set from a legit shop. With missing bricks.

Just like I did. With about 20-30 missing branch tips

OP posts:

Original poster

BloodOrangeCheesecake · 10/12/2023 00:24

Thank you Fresh!

Loved being called grabby for wanting to exchange the tree I’ve paid for.🙄

Whilst farm shop isn’t being grabby for wanting to make extra easy 50 quid profit out of my £65 Christmas tree.

I’d much rather make a wreath myself (out of my bloody tree that I’ve paid for), sell it and donate money to a homeless charity.

Well I guess farm shop just lost a customer - I leave there much more than £50 once a year.

OP posts:

dorriss · 10/12/2023 00:28

you need to get out more or help the homeless. ffs

DorsetandBeyond · 10/12/2023 00:29

Yes, that looks terrible @BloodOrangeCheesecake. I would be really unhappy to have paid that much for a tree that's been so severely hacked about. The hard time you're being given on here seems to be along the lines of "Well you should be grateful to have a tree at all. Think of the starving people in the world" etc. Mad logic - I can't imagine they apply it to other large purchases they make. No, you're not wrong to be upset about it. Some people may not mind the look of it, true, but some people place less importance on the way things look than others. It doesn't mean that YOU shouldn't care.
Which part of Yorkshire is the shop in btw? West Yorkshire? (Can we have a clue so I know to avoid it 😄)

Supersimkin2 · 10/12/2023 00:31

Whenever I’ve had wreaths made for shoots (interiors pix) the bits are an awful lot longer and prettier than the scraggy castoffs of a pruning job.

You spend hours picking the best ones too, then stuff the others at the back.

OP, in no universe could they have got a tenner’s worth of wreath out of your tree.

OhwhyOY · 10/12/2023 00:31

I think even if you can't be bothered to take the tree back at least complain if you're a regular customer and see if they'll give you some money back or a discount voucher for shopping there.