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AIBU?

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Please help, Universal Credit Review Team

2 replies

Towelcard · 29/11/2023 03:10

I’ve posted this on Chat but I’m feeling so anxious (I suffer with anxiety and depression and have been under the crisis team) so please accept my apologies for posting on here too I just wondered if anyone was out there and if they’ve received the same message. This is what I posted:

’I’ve received a message in my journal saying the following:

This is the Enhanced Review Team contacting you about your claim to Universal Credit. We have doubts about the legitimacy of your claim. To resolve this doubt on your claim to Universal Credit please contact 328 5644 0800 328 5644. If we do not hear from you by 27/12/2023, your claim will be closed. Thank you.

It’s made me extremely anxious as I have no idea what it’s about. I’ll call the number but I am unable to sleep and I just wondered if anyone else has received a message like this? Can anyone shed some light on it for me please? I’ve been on UC since 2018 and have never had anything like this before.’

OP posts:
RoonilWazlib21 · 29/11/2023 05:46

Lots of people have had these. There's threads on the money matter section: cost of living. You have to supply extra information like tenancy agreement, council tax bill, birth certificates for your children etc and then it will all be reviewed. It can take a while though from what I was reading.

Towelcard · 29/11/2023 06:07

@RoonilWazlib21 thank you, I’ll look on there. I appreciate your response.

OP posts:
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