To wish my cleaner would stop with the reminders?

[JMSA]

I have a cleaner who cleans my flat on a fortnightly basis. Usually I'm at work when she comes, but we've always got on really well on the occasions I've caught her. I'm really considerate and always have my place tidy and ready for her to clean. I'm always flexible and genuinely really appreciate her.
One thing I've genuinely never let her down with is payment. The money will always be transferred on the evening of the day she has come. I've never let her down on this, not once.
Today I bumped into her as she was leaving my place and I was getting home from work. Two hours later, when I was in the middle of making the kids' dinner, there was a message from her asking me to pay. I don't think there's any need for this, when I'm trustworthy and reliable every single time.
I don't set up a standing order because I'd rather just pay on the day she comes. This keeps me right in case she ever has to change day.
AIBU?

If you always pay her on time she wouldn't send you a reminder.

How does she know that it hasn't been her sending the reminder that prompted you to pay?

I find this a bit odd. Where I live, if you get your car fixed the garage sends a bill, if commercial cleaners do work for you they send a bill.

I agree that a cleaner such as OP has should be paid immediately, but don't understand why other businesses expect payment as soon as the work is done.

Do you live in 1965? I've never driven away from a garage without paying my bill first.

YABU

All tradespeople who provide a service will send some kind of payment request and/or invoice after a service. Thats just how it's done. You are being unreasonable.

You’re paying her late. Hence the reminder. I always expect a reminder if I haven’t paid by the time she’s finished.

Two hours later, when I was in the middle of making the kids' dinner, there was a message from her asking me to pay. I don't think there's any need for this, when I'm trustworthy and reliable every single time.

You are late in paying her every single time. She has done the job and should be paid immediately, if not beforehand.

She has to remind you every single time.

@JMSA how would you feel if she turned up around two hours late for her work every time? Just pay her beforehand if you struggle to get a mobile signal during.

Please don't do that.
Just pay her on time.

I pay my cleaner a month in advance. She gets paid when I do- she’s hugely appreciative and in the present economic climate it matters and makes a difference.

Buy do you walk out and tell her that you will transfer the money later.
LOL😂😂😂

She might be waiting on that money to buy groceries so they have something to eat. You sound like you have the empathy of a brick. I hope at least you are paying her something extra at Christmas.

YABU, she shouldn't have to remind beg you for payment. Just because a few hours later doesn't mean much to you, it probably does to her. Let's face it, if she had loads of money she wouldn't be cleaning your loo would she?

Beg???? Are you for real?? She has worked for that money. And don’t be such a snob, maybe cleaning toilets is a stress free job that means she can pick her own hours etc

How do you know she wasn’t needing the money to do her shopping and feed her family that evening. So many people are living from pay to pay. I imagine it’s a hard time being a cleaner at the moment, in hard times the cleaners are the first to be dropped and Christmas when people have money to lay out on everything else. She’s done the job so should be paid promptly. You wouldn’t leave the hair salon and tell them you will pay for their service in a few hours.

Have you read the post you're responding to properly?!

Yes, read it, ignored the sanctimonious tone behind it..

I glanced at the title and thought it said:

'To wish my cleaner would stop with the REINDEERS'

😆😆

Only reason I opened the thread tbf!

I would either cash or pay 24 hours in advance.

Have you ever had nothing in your bank account OP?

My dad used to work self employed and people would hide from him or make all sorts of excuses. He'd have nothing in the bank so mum would send him to their doors to basically beg for the money they owed him. One told him not to come back again (because it was a posh street and he was a peasant tradesman). He never saw the money again, as they told him from the window of their £70,000 car that they had gone bankrupt and couldn't afford the £500 🙄. Nowadays people can be chased and gotten to but back then, no. They didn't get how important money was to a family without it.

My point is that maybe she has nothing to buy food or heat her house and she thinks nudging you to pay sooner might mean she gets it before nighttime. Personally I'd want paid as soon as the job was done.

I can’t believe how many people are saying the OP should pay her BEFORE she’s even done the bloody work! As I keep saying I AM a cleaner and I would never expect that! I also don’t expect my clients to go online the minute I leave the house to transfer it. Some of my clients take a couple of days to pay it but I never chase, I’d just consider it pushy and rude. Real life gets in the way sometimes. And sometimes yes I am relying on that money for food/petrol etc but I still don’t chase. Like I said, my daughter’s tutor messages me asking for payment within half an hour of leaving our house (and I’m often not there when she comes as manically busy most of the time so she knows I’m out and in the middle of something) and it really pisses me off!

Ha! Patronising? How? By having a great relationship with my cleaner to the extent that we’ve become friends?
i think the point is that op pays her cleaner at the same time every week but the cleaner sent her a reminder even though she technically wasn't late in terms of, what sounds like, their normal agreement. I’d love to see the look on our HR depts face if i started sending them emails the day before pay day reminding them to pay me. (Although If they were late, i’m not sure a ‘good morning’ would get the message across)
I think if i showed my cleaner this post, she’d be offering OP her services given she’s shown herself to be reliable.

@CuriousEgg, you seem to have difficulty comprehending that the cleaner is not an employee. The cleaner provides a service.

It is very much the norm to pay cleaners as soon as they provide the service. You may have your own agreement with your cleaner which works for her. That is perfectly fine. However, there is nothing in the OP's post to indicate that the cleaner has agreed to late payments.

Some people probably need their money more urgently than you do!

I would transfer the cash as soon as she left personally, why do you wait until later that day? If you have a ring doorbell you can see when she arrives so should be doing the transfer ASAP after that imo. Even if you don’t have one but know she’s coming that day, you should just send the money in the morning.

I don’t have a cleaner but have a window cleaner and pay him as soon as I see him on the doorbell.

A payment on the same day as the service could never reasonably be described as "late".