Am I just getting older than I thought I was or do I have to start getting used to phoning and listening to the endless 'press 1 for ...' 'press 2 for...' ad infinitum. or chat online and chatting to a 'bot' doing the same crap? I suspect (AI) Artificial Intelligence will take all this heavy load off us soon and we can clone ourselves and just stay in bed all day and get our daily lives sorted for us just by asking Alexa to sort it all? Baffled. Please only for traffic not intended to upset anyone/bots.