Buyers asking for money post-completion

[Nenanena]

I know this is unreasonable really but I am so outraged I just wondered if anyone else had experienced this? A few weeks after completion our buyers had an issue with the heating and have asked us to foot the bill (a few hundred quid) as apparently they were told that the issue would have occurred while we still lived there (but we hadn’t had the heating on as it was summer so didn’t realise). Our solicitor told us of course we didn’t have to pay and we’ve refused but I can’t believe the cheek
of it!! Where would it end otherwise?! And why on earth did their solicitor not tell them they were being ridiculous?

On the day we moved in the hob had a gas leak. The previous owners were still there at the time (they shouldn't have been...they were still moving out we had to let them leave some of their property behind and collect it later)

We live in Scotland so should have been covered by the Scottish guarantee but weren't. Our solicitor advised us to claim but their solicitor said the condition of the hob was commensurate with its age!

The gas board condemned the hob on the day we moved in.

We lived without a hob for 6-8 months.

Sold as seen. They should have requested a boiler certificate or had it serviced prior to
completion. Tough luck, they will know for next time! Nothing for you to worry about.

Yeah, every house I've bought or sold in Scotland has a clause about heating/water but any claims to the seller have to be made within a certain time (I want to say a fortnight but not 100% on that). If the new owners are Scottish, they probably think they're within their rights as they would be in Scotland.

Put yourself in their shoes. You bought something that turned out to be broken and your solicitor advises you to try asking for the money. What would you do?

Boiler serviced

Sold house 6 months later and checked that heating worked 2 days before completion

7 days after completion buyer contacted me to say boiler broken and its going to cost £500 to fix

I said that that is so strange as it was working fine 2 days before completion

End of story 😊

@OldieOldieButBaddie
Wow, that's the best case of Karma I've heard in a while. Brilliant!

Crikey! They’re cheeky. When you buy a property these things happen. I guess they thought they’d try it.

I did have a buyer that after moving complained I’d taken a small chest of drawers from a bedroom as it was in the photo and wanted it and thinly threatened legal action. It was a small pc of furniture clearly didn’t look fixed furniture, not listed and cost me £29 to buy new. Laughable as quality was not good and it was part broken - of all the things to want to keep. I replied with all this and didn’t hear any more.

Exactly this. You can’t ignore what your client has asked you to do, even if you know people are going to say no.

The chances that their solicitors advised them to do this are, realistically, nil.

Moved in to our house in December only to find there was no heating what so ever in the whole of the downstairs due to excessive a
amount of sludge in the system. Didn’t even occur to me to contact the previous owner for compo, how bizarre!

Every property buyer and seller in Scotland 😁

Buyer complained to us (via solicitors) after completion because there was a light bulb missing - it had blown the week before completion. We allowed her to inspect the house just before completion.
Its sold as seen! And at no where in the contract does it say ‘you must ensure there are lightbulbs’ …!
Cant believe she was mad and upset because of a lightbulb!

And if there'd been a photo of your cat or dog, should you have left that for them, too?😀

We have a single storey extension across the back of the house. Ceilings in mint condition. First time it rained (about 2 weeks after we moved in) we had waterfalls in half the lounge and kitchen. Horrendous. Roof needed replacing in its entirity. (Nothing on survey). Took the hit.

But they DIDN'T buy a boiler they bought a building.

If they had bought a new boiler from a plumber and it broke down in 7 days they could complain but they bought a BUILDING that just happened to have an old boiler included. Same way it 'may' have an fridge included but thats extras not what you specifically BOUGHT. So if they previous owners 10 year old fridge conks out on day 3 you don't have a warranty on it.

Are Scottish people not allowed to sell doer up houses?
Do you have to fully renovate before selling?

Poor 80 year old Ethyl who needs money for a care home forced to spend thousands to rewire and get in a new boiler for a house that will not serve her any purpose or benefit.

Frankly its utterly ridiculous to move and not expect to have to update things to your liking.

I bought a house that had a boiler in it.

Who owns the boiler now if I don't ?

Not really as they raised it a few weeks after moving in.

So fix YOUR boiler.

If you buy a car and someone leaves the de-icer in the glove box you don't go around telling people you just bought yourself some de-icer do you.

You bought a car, it came with an extra that is now yours but not specifically what you where buying. If that can of de-icer is pretty much empty and you only get a few uses out of it you don't get to go demand a brand new can.

Not your problem , lots of people discover issues with their heating when they first turn it on in the autumn .

This sounds crazy. If the new purchasers had broken something themselves, technically they could claim from you within the month?

I wound have removed that clause and put the house back on the market.

Buyers Beware applies to the purchaser not the vendor.

And we had to leave the place clean. We were so trusting back then 😂

Yes, exact thing happened to us except they were needy and demanding all along the process. They moved in and after a month ripped up a bathroom floor to find some evidence of a leak that we could not have detected. They then asked us to buy them an entire new bathroom for £5,000. We told them to eff-off.

They were first time buyers but also thought we/everyone owed them something. Maybe a generational/culture thing?

We got a phone call from their solicitor a few days after completing asking why we had changed the cream living room carpet for a red one. I pointed out
a) the red carpet was the same one that had been there at viewing and for the previous 3 years
b) who would have a cream carpet with a toddler?

This really. 😁

It depends. If something is listed on deeds of sale you can be liable. You weren’t but it can happen.