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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Air bnb owner ott or do we deserve to be chucked out?

711 replies

Pilloh · 12/11/2023 19:25

We were forced out of our house due to a water leak in the house. The insurance company said we had to move out due to the severity of the work.

A bit of a nightmare for us as we have a large dog. He’s been called a wonderfully mannered dog by a qualified behaviourist outside the house who really doesn’t care about people/other dogs. But he is a breed used for guarding and therefore very barky at home (we have a command that gets him to be quiet but it doesn’t stop the impulse to bark initially). Not to make excuses, we were working on this with the behaviourist pre-pandemic but our progress stalled so we just manage the situation. Ie we have gates all around our house/garden, don’t allow strangers and the dog to meet inside the house (he’s totally fine with people when they are not on “his” property). Our house is basically Fort Knox and only DH and I are here so it’s all pretty easy to manage.

We told the air bnb owner that please tell the cleaner not to enter house or garden without telling us as dog will run up and bark at strangers. He agreed. We explained the situation and he said he understood.

Yesterday pm, cleaner comes into the garden when I was playing footy - she was fetching something from shed. Dog ran towards her and barked. I gave the recall command which worked initially but then my dog ran back to cleaner and barked. It’s no doubt intimidating. After 20 ish secs dog was in the house and I apologised. Recall is not full proof hence why we never rely on it. We would never have found an Airbnb where we were not assured we would be informed of any person entering the property.

Owner has messaged now saying the cleaner won’t return whilst we are here and that means we have to leave as the owner is not ok with the house not being maintenanced.

Cleaner has visited 4 times without incident as the right procedures were followed.

Who is being unreasonable?

OP posts:
Thread gallery
7
Busephalus · 12/11/2023 21:01

Why choose to own a reactive dog and then complain about the problems said dog causes

RedToothBrush · 12/11/2023 21:03

Pilloh · 12/11/2023 20:14

We did not merely say dog is unfriendly. We went so far as to say he will bite (he hasn’t but we wanted to convey the issue)

Any dog who bites is a problem dog with irresponsible owners.

NaturalStudy · 12/11/2023 21:03

YANBU. A lot of dogs, however "well trained", would bark at a stranger walking unannounced into their property. Are all the PPs really saying they expect a dog to sit completely silently when a stranger walks into their house unannounced? My dog would bark in that situation and I am glad he would alert me to said stranger.

However, Im afraid I think you have to go with what the owner wants.

Foxylass · 12/11/2023 21:03

I have a holiday let and welcomed a couple with two guard dogs. The guest was in for 3 weeks while works were being done on their house/pub.
We were very aware of the dogs being guard dogs and agreed in advance times that we could visit the property.
All staff were FULLY AWARE.
Your situation sounds to me like the owner has not made the cleaner aware.

Unfortunately great cleaners are hard to find.
The owner is therefore standing with the cleaner. Sounds like a miscommunication.

StarlightLime · 12/11/2023 21:03

mydogisthebest · 12/11/2023 21:01

A dog that is only annoying and barky when a stranger is on or in THEIR territory so not really a pain in the arse.

They're in an Airbnb, it's not the dog's territory at all. Unless they've been there for months, but op has declined to answer that question.

RedToothBrush · 12/11/2023 21:04

Pilloh · 12/11/2023 20:42

yes it is not perfect but we are not shit owners.

Your dog bites. You are a shit owner.

Notwhatyouwanttohear · 12/11/2023 21:04

Air b&b owner is being totally unreasonable.

Why was the cleaner there unannounced anyway.

You are paying to use that property as a home so you have the right to not have random strangers turn up unannounced.

Blah blah blah reactive dog the op is paying for exclusive use.

What if something else private was happening at the property that the op didn't want anyone to see then she has this person just turn up through the side gate.

StarlightLime · 12/11/2023 21:04

RedToothBrush · 12/11/2023 21:04

Your dog bites. You are a shit owner.

This.

Dymaxion · 12/11/2023 21:04

I don't understand why the cleaner couldn't just ring you to say they were dropping round ? I go to peoples homes a lot and if they have a dog which needs to be elsewhere when I visit, I give them a quick call prior to the visit to let them know. I had one visit where you needed to ring prior so the person could collect you in a 4x4 so the cows didn't trash your car ! Give me a barky dog over a herd of over curious cows any day Grin

JaffavsCookie · 12/11/2023 21:05

I also wonder why you have all these messages from your vet and behaviourist, this strongly suggests you have had issues with other people before and had to ask for paperwork. OP sadly your dog is out of control ( life long dog owner here), it is untrained, and your “excuse” of covid is poor. You refusing to name the breed doesn’t paint the story in a good light either.

StarlightLime · 12/11/2023 21:05

Notwhatyouwanttohear · 12/11/2023 21:04

Air b&b owner is being totally unreasonable.

Why was the cleaner there unannounced anyway.

You are paying to use that property as a home so you have the right to not have random strangers turn up unannounced.

Blah blah blah reactive dog the op is paying for exclusive use.

What if something else private was happening at the property that the op didn't want anyone to see then she has this person just turn up through the side gate.

Edited

A cleaner who has probably worked there for years is not a random stranger, ffs!

Dinglewoop · 12/11/2023 21:05

RedToothBrush · 12/11/2023 21:04

Your dog bites. You are a shit owner.

OP literally said her dog doesn't bite and only said this to make Airbnb owner take her seriously. Read the thread 🙄

Charlize43 · 12/11/2023 21:06

I can understand the air bnb owner not wanting liability if someone is mauled to death on their property.

mathanxiety · 12/11/2023 21:06

Pilloh · 12/11/2023 19:43

We did not only ask owner to inform us when the weekly clean was. We were EXPLICIT in describing how our dog reacts to strangers. And that we needed the assurance of not having strangers access the property at any time. Owner said sure, not a problem at all.

He couldn't have guaranteed that, so he shouldn't have given you the guarantee.

Anyone who simply vaulted the gate could have been confronted by your dog in the back garden.

It's very likely the owner would have insurance issues if your dog bit someone, even a trespasser.

It's also likely that your dog has been annoying the neighbors with his barking and the incident with the cleaner was the last straw.

Flopsythebunny · 12/11/2023 21:06

Pilloh · 12/11/2023 19:28

Owner was aware of how dog reacts to strangers.

You stated training the dog pre pandemic but it stalled? That was 4 years ago! Why didn't you start and finish the training?
You are a bad owner and I don't blame the landlord

Notwhatyouwanttohear · 12/11/2023 21:07

If it a random stranger to the occupier of the property.

If the owner wants it cleaned he organises it with the people who are PAYING him to use the property.

The cleaner doesn't just turn up when they want

Dinglewoop · 12/11/2023 21:07

StarlightLime · 12/11/2023 21:05

A cleaner who has probably worked there for years is not a random stranger, ffs!

The cleaner would obviously be a stranger to OP and her dog regardless of how long they'd worked at the property.

Ginmonkeyagain · 12/11/2023 21:08

I grew up on a farm, we had at least 3 working dogs at all times. Not once did our dogs need to be physically removed when people visited. Because my parents were not shit dog owners.

Why do you need a big guard dog in the badlands of the .. erm... Cotswolds ... - are you drug dealers or something?

Hippobot · 12/11/2023 21:08

Dinglewoop · 12/11/2023 20:51

Well I guess that's lucky for you that you don't have anyone in your life with autism and/ or learning difficulties that find unexpected situations scary; for instance an unannounced person invading a private space.

Just in case this was aimed at OP - OP isn't on holiday; they needed temporary accommodation as their house was uninhabitable.

When was the last time someone with autism mauled a person to death? Come on now! That's an outrageous comparison and highly offensive. I'll say it again, dogs aren't people. If you want to compare them to people then the equivalent is a highly aggressive and large man running at the cleaner, shouting and brandishing deadly weapons. I don't think anyone would see that as tolerable. I don't care if the dog is anxious. Enough people are being disfigured and killed every week in this country because people are keeping dangerous animals that they cannot/will not control or train. There are plenty of dogs that have ASBOs for this type of behaviour and barking. Would the airbnb owner want people with ASBOs in his property? Not likely. You are being facetious @Dinglewoop

SwirlyWhirls · 12/11/2023 21:08

Pilloh · 12/11/2023 20:14

We did not merely say dog is unfriendly. We went so far as to say he will bite (he hasn’t but we wanted to convey the issue)

First - that’s not what you said in your original post. You said it will “run up and bark at strangers” (which is bad enough, but very different from biting!). Second - you have a dog that you genuinely think will bite people and you think that’s OK? What if it escaped one day? 🤯🤯🤯

LindorDoubleChoc · 12/11/2023 21:08

mydogisthebest · 12/11/2023 20:56

The cleaner is an idiot and you are better off out of there.

Lots of dogs guard their owners and property. I have 2 dogs who when out are friendly and love people, children and other dogs. At home though they will bark at people coming to the house if they don't know them. If me or DH introduce the person to the dogs they are fine but anyone just coming into the garden or house would be met by fairly fierce looking barking dogs. I don't think they would bite anyone but they are biggish dogs and can seem a bit scary although they are not a guarding breed.

It's not the OP's property. The cleaner is not an idiot for not wanting to be leapt on by a barking dog! Are you really saying this? I can't believe it.

Squirrelblanket · 12/11/2023 21:09

OP, why bother posting this thread if you're not willing to listen? You've been overwhelmingly told that you're unreasonable. 🙄

Wexone · 12/11/2023 21:11

RedToothBrush · 12/11/2023 21:04

Your dog bites. You are a shit owner.

how is that? my dog bites too. he is a rescue jack Russell who was severely advised by a women. we have worked very very hard with him and trainer to try and absolve the damage that was done to him in the past. he is a lovely gentle dog but when feels threatened can react all digs can do that. does that make me a shite owner ? everyone I know knows his story. we have worked hard on his socialising etc. he is now sleeping in front of the fire after a nice walk on teh each this eve and a chicken dinner. when our cleaner comes he goes into his dafe space or we take him for a walk

op I totally agree with you. the air b and b was told clearly many a time and has not passed on the message. even if it wasn't an air b and b what sort of cleaner turns up announced ?? they either come on set days or they text you night before is it OK to come in morning?

mathanxiety · 12/11/2023 21:12

To all those not understanding why a guard type dog's response to the cleaner might have resulted in the cleaner submitting a complaint - big, guard type dogs are not bred to have friendly barks when someone enters their territory. The basic attraction of all the guard type breeds is that they intimidate, vocally and otherwise.

StarlightLime · 12/11/2023 21:13

Dinglewoop · 12/11/2023 21:07

The cleaner would obviously be a stranger to OP and her dog regardless of how long they'd worked at the property.

Yes, but you made it sound like the cleaner was some random busting in uninvited, rather than an employee very reasonably going to her place of work.
She's fully entitled to be there.