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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Vinted cheekyfuckery

27 replies

notwavingbutdrowning1 · 09/10/2023 16:38

A woman I sold a dress to, who claimed it never arrived (the courier took a photo showing it being left on her doorstep), has re-listed it a day later at over three times the price! AIBU to think Vinted shouldn't have refunded her the money without a proper investigation and should now boot her off the site? I have emailed customer support but have heard nothing. I will leave her a stinking review, but want VInted to take action first, otherwise she'll just block me. I am extraordinarily cross, so please excuse me for venting on here!

OP posts:
HiggyHop · 09/10/2023 16:40

Don't be shy. Drop the link.

I'll send her a wee message.

theotherfossilsister · 09/10/2023 16:40

Yes. Did you pay for the refund? Unbelievable

TheGoogleMum · 09/10/2023 16:41

Oh I use vinted a lot but that's shocking! I'm lucky I've not had anything go that wrong. Hope they do something about it and refund you

Original poster
notwavingbutdrowning1 · 09/10/2023 16:43

I didn't have to pay for it, Vinted refunded her, and they also refunded me (while stressing that they were not obliged to give me anything). It's just the bloody cheek of it, and the fact that I feel I've been scammed.

OP posts:
RunningUpThatBuilding · 09/10/2023 16:43

Some of the characters on there do make me laugh. I got offered £1.80 for a high quality brand name Christmas jumper. Obviously I declined then the person came back with £2! As if that 20p would sway me!

Sold it at full asking price shortly afterwards to another user.

readingmakesmehappy · 09/10/2023 16:44

That's outrageous! Send them screenshots

Nowanextraone · 09/10/2023 16:45

Wow this is awful!!

Fairospop22 · 09/10/2023 16:45

Please send link. I’ll buy and claim it never arrived

Natty13 · 09/10/2023 16:47

Fairospop22 · 09/10/2023 16:45

Please send link. I’ll buy and claim it never arrived

I literally came to post the same thing.

The absolute cheek of it, im angry on your behalf!

friedgoldeggs · 09/10/2023 16:48

The Vinted UK Facebook group always makes me chuckle - some of the CFery that goes on is outstanding Grin Sorry this happened OP, the only silver lining I guess is that you weren't out of pocket!

Sumtimesiamgreen · 09/10/2023 16:49

Scammersville !

Abovemypaygrade · 09/10/2023 16:58

Not vinted but Ebay
I needed a tyre for my car and bought the only one they had in a stock in the size need ( £ 400+) I used it for less than 100 miles when they had managed to get me one that was the correct tread and it was put on , fast forwards an amount of time to getting ready to move I was clearing out my garage and ebayed the original tyre for 99p just to get rid of it , the buyer complained about the wear ( all 100 miles) and then gave me a negative after I sent the 99p back to them - they then put it on at £25 - I complained to ebay and absolutely nothing happened
The 99p was completely immaterial but the shear bad attitude of the seller got to me

Op I really hope you manage to get a suitable result from Vinted but sadly they all seem to take the side of the not very honest purchaser

Original poster
notwavingbutdrowning1 · 09/10/2023 16:59

The 99p was completely immaterial but the sheer bad attitude of the seller got to me

Yes, this is it exactly! We engage with these sites in good faith and expect other users to do the same.

OP posts:
Original poster
notwavingbutdrowning1 · 09/10/2023 17:01

Thank you, @Natty13 and @Fairospop22 , I will post a link later - just waiting to see if there's any response from Vinted to my complaint.

OP posts:
UsernamenotavailableBob · 09/10/2023 17:05

I used it for the first time yesterday, I listed an item (I just want rid of it if I'm honest) at well under value. I got some awful messages that reminded me of Facebook marketplace scams, so I've delisted it and going to put it on eBay instead.

genesis92 · 09/10/2023 17:24

It's disgusting she claimed item didn't arrive when it had, It would majorly piss me off. However it's perfectly fine for people to buy to resell at a higher price if they think what you're selling is worth more.

Karma will hopefully come to her

PlumpAndGrump · 09/10/2023 17:33

Shocking behaviour.

I do think though that those saying they will buy and say it never arrived won't really cause this seller any stress or to be out of pocket because Vinted will just automatically pay out to both buyer and seller in this instance, as the OP has stated.

I think a seller like this would know this and that's how they play the system and basically get free stuff, knowing that the original seller won't be out of pocket either.

Maybe if you buy it and then cover it in coffee stains or something and say it arrived like that, or put a big hole in it. I don't know what vinted would do in that circumstance but it sounds like she deserves it.

Hope you have better luck with the next buyer Op. it's not all bad

ZenNudist · 09/10/2023 17:36

It's stuff like this that means I will never use vinted

GrimGrinningGhosts · 09/10/2023 17:38

You need to join Vinted Scammers UK name and shame on Facebook. She's probably a pro at it.

DRS1970 · 09/10/2023 17:44

I would consider reporting her fraud to the police. What she has done is theft after all.

MassageForLife · 09/10/2023 17:47

I would definitely be getting someone I know to buy it back then claim it didn't arrive.

ArcticBells · 09/10/2023 17:48

Name and shame

Orangejellybaby · 09/10/2023 17:56

I recently started using Vinted and haven't had any issues myself yet but that would make me wary now.

I noticed a listing for a dress I liked a few days ago. When I clicked into it the bit at the bottom of the listing that shows similar items had 9 more pics of the same item. Exact same dress plus 5 other exact same items listed under 10 different accounts - all new sellers accounts. Don't know what kind of scam this is but seems very dodgy somehow?

AlwaysGinPlease · 09/10/2023 18:00

ArcticBells · 09/10/2023 17:48

Name and shame

This. I use Vinted a lot. I'd love to know who it is to avoid!

Agnorant · 09/10/2023 18:19

I do think though that those saying they will buy and say it never arrived won't really cause this seller any stress or to be out of pocket because Vinted will just automatically pay out to both buyer and seller in this instance, as the OP has stated.

That’s a major flaw for Vinted? Do you get blocked from there if you keep doing it..?