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How does your school send invoices for before and after school club?

9 replies

ORYX99 · 08/10/2023 23:47

I send my school to breakfast club and after school club. Different days each week depending on work commitments. I require invoices or receipts for universal credit. I think these should be sent as standard but I have to email every month asking for it, sometimes with quite a big delay which then delays my UC payment. Is this the norm? It's really annoying and I'm considering raising it but not sure if I'm BU.

OP posts:
ORYX99 · 08/10/2023 23:47

My son not my school!

OP posts:
UndercoverCop · 08/10/2023 23:48

It's all on parentpay so I could just download an invoice anytime after I've paid

ORYX99 · 08/10/2023 23:49

UndercoverCop · 08/10/2023 23:48

It's all on parentpay so I could just download an invoice anytime after I've paid

Ours does everything by email. It's really annoying and definitely not making best use of available technology.

OP posts:
UsingChangeofName · 08/10/2023 23:49

When mine were in Breakfast club, you couldn't chop and change, so you knew what days they were in.
I just sent the money in at the start of the week (or month ? - can't remember now) and never had an invoice.
I knew what I was committed to, so sent that amount. They sent a receipt. End of.

Yazo · 08/10/2023 23:50

I don't get any, there is an account online but it gets credited a month or so after I pay and no idea if it would be enough for UC to be happy with the format. You could raise it, no reason why not.

cadburyegg · 09/10/2023 00:05

I get an invoice sent by email every month. Also claim childcare costs back from UC. Huge waiting lists here though so booking in ad hoc isn't a thing

Chlosh25 · 03/02/2025 21:15

Can anyone tell me where the invoices are on parentpay? I have looked everywhere and universal credit wont accept anything im sending

CoffeeCakeAndALattePlease · 03/02/2025 21:17

Ours is on Arbor but totally chaotic and confusing. Takes months to show any payment sent from tax free childcare accounts… I’m never sure what I owe without keeping my own spreadsheet!

dafa · 03/02/2025 21:23

we send our dates a month in advance and then I get an email invoice.

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