Have you ever dumped an entire trolley of food at a till and walked out?

[sunnydaytoday0]

I was in a Lidl store today and a very long queue built up.. and it became apparent that another till was not going to be opened despite the queue getting longer and many of whom had a big trolley load of food. There are no self service tills.

I then saw a man walk to the front and dump his entire shopping on the conveyor belt of an adjacent till and stormed out.

I'm sure if there was more staff this would've been avoided so it wasn't the fault of the person on the till. I know there is pressure on supermarkets to cut costs, but is this now getting to a tipping point in terms of impacting on customer service? Or is it the case that if you go to a so called 'discounter' type shop then you just have to accept that the service levels will be bit lower which allows them to offer lower prices?

Have you ever dumped your shopping at a till and walked out? I thought if the guy wanted to walk out he could, he didn't actually need to go the effort of unloading it all on a belt in a dramatic fashion in front over the worker and then storm out.

Yep, I was told I couldn’t buy wine for a Christmas party because I was pregnant. They were really sanctimonious and judgy about it as well, acted I like had been caught with a bottle of vodka up my top.

I had a trolley full of crisps, olives, breadsticks and other stuff for said party, and enough alcohol for 20 people - they couldn’t possibly have thought the alcohol was all for me. So I tipped my bags for life back out onto the conveyor belt and walked out. Went to Waitrose.

Wasn’t my finest moment, but they were being obstructive arseholes and I was six months pregnant and tired.

I haven't - and also stopped putting things back anywhere but their actual spot on the shelves when I heard meat and cold/frozen food cant be put back by shop assistants as they dont know how long it has been out. No idea if this is true but it was enough to stop me. I feel sorry for he shops reading this thread!

I did in Tesco when my daughter was a newborn. I’d used scan & shop to save time and for some reason Tesco kept flagging me for a staff re-scan whenever I used scan & shop which took at least 15 minutes every time due to staff availability.

It was the 4th time it had happened in a row, I was exhausted, sore and didn’t have 15 minutes left on my parking so I just walked out.

They really dont. They lose money on deliveries

Yes, in Iceland. Stood at the empty tills for ages and no employees around so just left the basket and walked out. I felt bad as obviously it was frozen food, being Iceland, but it was bizarre and I couldn't wait around any longer

All the fresh and frozen food would go in the bin.

So no matter how bad the service, I don’t think that amount of food waste can be justified

You realise that actually does the opposite and just takes more staff away from being on the till. Why do you do it all the time is it just to be difficult and cause a scene?

I know. I regretted it later. It wasn't my finest hour. But it was my second attempt that week to do my shopping, we had been turfed out a couple of days earlier for the same reasons.

I tried to put some good karma back by giving a stressed young mum my spare trolley token a few days later.

Sainsbury's are currently ripping out the majority of their proper tills to replace them with slow self service checkouts, half of which they then don't bother to open.

It's less than ideal.

Yes Christmas Eve about 4 years ago. I just couldn't do it. Burst into tears and fled the store.

They don’t really, online shopping has been less profitable for the grocery chains as it’s time & resource intensive to pack and deliver, and they can’t entice you to buy things you don’t really need. They’d prefer you in-store.

In the short term, yes. In the long term if people kept doing it they might take notice.

Not that I'm advocating it.

Once.

I was using a walking stick due to being in a serious flare. Every aisle had extra displays sticking out into the narrow space for people, extra display baskets every two shelves along the aisles, flappy signs and many had cages left out by staff, rather than taking an empty one out before bringing in a new one, followed by staff bringing out more cages.

When I got to the tills, they had two open and three people on the supervisor desk, with around thirty people waiting, filling up the already over cluttered nearer aisles whilst queueing.

Once I'd been barked at for not moving up into the dividing section enough, as it meant I was standing against a precarious looking six foot high stack of alcohol protruding into the gap between the end of the aisle and the till and the person in front had already shoved my trolley back once into me because he wanted more space whilst the person behind was shoving their trolley into my back - whilst feeling dizzy, claustrophobic and in pain - I decided Fuck This Shit and, because there was nowhere to go with the trolley (as there was no room with all the extra trip hazards in and around every aisle to reverse), left it all there and limped out.

I have dumped a full basket at Sainsbury’s because the woman who was running the queue was calling men forward and ignoring me. I had previously noticed she always running to help men who needed transactions authorised or whatever and ignored women.

When I challenged her she accused me of pushing in. I hadn’t. I just said ‘OK if you don’t want my business…’. Went to Tesco down the road and didn’t look back. Lost at least £100 a week.

Who would take notice, you do understand the checkout staff aren't the ones hiring more staff or offering more hours 🤔

Never, and that guy is really taking his impatience out on òverworked workers who now need to put it back on the shelves.

Yes - once - when I was still adjusting to ds's autism. After that, I left him with his own 'entertainments' in the car until we moved to an area with not only home-delivery services but some educational provision too.

Just the once mind; and DS21 is fine for those that can't fight their urges to call SS or whatever.

Generally, I patiently wait in the queue.

Yep, abandoned a full trolley at the scan and go checkouts at Asda a few months ago. Just between scanning my last item and walking to checkout the handset had ran out of battery. Shop assistant said I would need to scan my full trolley item by item at the trolley self scans, I asked for some help as it was quite a lot and not my fault the shop let me use a scanner that didn't have a lot of battery (I was only in about 30-40 minutes). She said no you need to do it yourself so I just said thanks but no thanks took my handbag and my bags for life and said I'm off

I can’t stand when people storm out because they don’t click their fingers and things happen straight away.

I dread to think what they’re like at home in their marriage if they can’t wait 10mins.

I would t never judge someone for leaving it an emergency.

99% of the time they could just go and put the shopping back or wait a few minutes to get served.

That was me in Tesco last week. Every single time I scanned something and put it in the bagging area it would throw a hissy fit. As it was Sunday and getting towards closing time I was getting more and more stressed. I hate those bloody things! I'd love it if supermarket self checkouts were like the ones I've used in Boots, where you can press a button to say something isn't being bagged, as they, like Boots, sell light things like make up, jewellery and cards. Although the things this was having trouble with was stuff like biscuits, yogurt and shampoo. Hardly feather light! To top it off I lost the earrings I bought somewhere between when I finished paying and getting into the taxi I booked to get home. 😱😢

I have dumped a full basket at Sainsbury’s because the woman who was running the queue was calling men forward and ignoring me. I had previously noticed she always running to help men who needed transactions authorised or whatever and ignored women.

How on earth could this have happened? A queue is one person after another. If she was repeatedly only calling forward women, others would also have noticed.

My disabled mum did once in Aldi. She struggles to stand for long periods of time and had joined the queue for the only open till about tenth in line. It took an age to move up and the woman in front of her was a friend of the cashier. Once she was checked out, they continued chatting, ignoring the ever growing queue. Mum was in a lot of pain by this point so said “Excuse me” intending to ask if they could chat whilst she her shopping was being scanned but the cashier yelled “who the F do you think you are to interrupt me? I will decide when I’m ready to deal with you lady.” So she walked out leaving a months shop on the conveyor belt. The man behind gave her a mouthful too and abandoned his trolley as well.

No, but I did once perform a rather magnificent strop whilst in the queue for the kiosk....
It was years back, but I can still remember it very clearly!
There were around six people ahead of me in the queue and it was moving slowly.
All of a sudden, the local mayor walked in (they were wearing the chains of office which is how I knew).
After standing around for a few seconds, they then went to the head of the queue and to my outrage, they were served.
Like others, my immediate thought was fuck this, so I left, and as I did so I pointed out in a very loud voice that there were other people waiting and they were no more important than the rest of us.

Errr wtf?

That’s ridiculous, it would have taken about 5mins to scan your shopping.

It’s annoying and I’ve had to do it myself before but it’s silly to just have spent all of that time shopping and not spend 5mins paying for it.