I truly hope, for those of you who are so verbally aggressive on Mumsnet, that people are nicer to you than you are to them.
Who is being verbally aggressive?
Why is it important to #bekind to people who post unsolicited mail through your door and then give you instructions as to how to deal with it to get it back to them; but the busy householders who also have to juggle jobs, school, family and all the admin of everyday life somehow don't deserve the same level of courtesy?
Many reps now have a digital page you can order from, exactly like amazon.
One of the reasons why Amazon is so successful is because they make it so very easy for you. Why would people go seeking out a digital page belonging to their local rep, when they can just open their Amazon app and click once for the goods to be delivered promptly straight to their door?
Plus, a lot of people like the anonymity factor with Amazon, whereby you order whatever/whenever you want and then, if you stop for any reason, there won't be anybody hovering around to try to persuade you to order again and talking emotively about being a mum who is just trying to earn a few quid to support her kids.