Virtual assistant closed

[CharlotteBog]

Bot Virtual Assistant : Thank you for confirming.
Bot Virtual Assistant : Thank you for contacting Whirlpool. Our offices are closed in observance of the holiday.

Well, that's a new one. I hope the Bot has a nice day off.
nb I have just learnt it's Labour Day in Canada.

So good to hear that bots get Banks Holidays off.

My GP surgery closes their online booking functionality outside their standard opening hours. You also have to validate your online account in person at the surgery. I’m not sure they entirely get the concept of the internet.

I don't often fill in an eConsult for my GP, but I did need to this w/e and was also surprised to see that I couldn't do so outside of opening hours. I can't say for sure whether this is a new thing. It does seem odd.

I do understand needing in-person validation for an online account though. For something like your health records I think it's fine.