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AIBU?

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We've exchanged and complete in 2 weeks - buyers want YET ANOTHER viewing

444 replies

MoominFeatures · 24/08/2023 08:30

We've exchanged contracts on the sale of our house - completion is in two weeks (we're in England).

Pre-exchange we accommodated multiple viewings - of course. We felt it was just part of the process and seemed fair enough.

We exchanged at the end of July. Since then, the buy has asked for (and we've accommodated) two more viewings, one really last minute while they knew we were on holiday and away (but we figured it out so they could come) and the second time one afternoon on a day they knew was a working day for us but was the only day/time that worked for them. We accommodated. They were here for four hours (the house is a pretty regular 4-bed detached house in a village - not some pile somewhere with a million rooms and corridors).

They're coming again today - for the third time. They've even asked me to push out a work call I have in case they need longer than 90 minutes here (I told them about that to try to get a sense of how long they'll be here for).

AIBU for feeling really quite put out??! The house is utter chaos - boxes everywhere, dust all over because we're actively packing. It doesn't look good at all and it's really stressing me out. I have been up until god knows what our the past two nights and up with the sparrows the following mornings trying to make things look a bit neater (not sure it's made a difference) but the more i do the angrier I get about it all. To top it off, the buyer sent us an email last night essentially saying "see you tomorrow" but jibed that "I guess you're more relaxed than we are". Well that's set me right off. I'm absolutely raging - they have no idea of all the shit going on in our lives at the moment (the house move is only one element and probably the least stressful one).

Please someone tell me I'm not being over-sensitive and they're truly CFs. Being tired and cranky isn't helping me no doubt, but we wouldn't dream of heading to our sellers' house now, when we'd been twice post-exchange already and when completion is in two weeks, so this is really pissing me off. I really need to not lose my shit at them when they rock up later this morning. Eeeeek.

OP posts:
Whatswhatwhichiswhich · 24/08/2023 10:46

@BitOutOfPractice i forgot to change my address on Amazon. Ordered a load of stuff that was delivered to my old address and the new occupiers claimed it had never been received despite tracking info including a picture of it in their hands!!

mrsbyers · 24/08/2023 10:46

We accommodated a few extra viewings before completion but they were half an hour tops , just to measure up for blinds etc

Rosscameasdoody · 24/08/2023 10:49

Whatswhatwhichiswhich · 24/08/2023 10:46

@BitOutOfPractice i forgot to change my address on Amazon. Ordered a load of stuff that was delivered to my old address and the new occupiers claimed it had never been received despite tracking info including a picture of it in their hands!!

This happened to me. The courier had handed the package to the owner to photograph as received - although it didn’t show his head, there was enough detail to know it had been handed over. I threatened to call the police and they soon had a rethink !!

Topseyt123 · 24/08/2023 10:50

marblesthecat · 24/08/2023 10:25

FGS OP say no! And I honestly don't mean this in a rude way but you need you work on your boundaries going forward. I used to be a people pleaser but then I realised that doing things I didn't want to do was worse than pissing people off when they're being CFs.

Absolutely this. It's something I could have written years ago before I learned to put in boundaries.

People will only walk all over you if you lie down and let them.

Personally, I would cancel them for today and then practise saying "NO" and meaning it. In two weeks time the house will be theirs to do whatever they want in so they haven't long to wait.

If you do decide to go ahead with it (and I wouldn't) then be absolutely crystal clear that they have a time limit of maybe half an hour at most, and that this will be the very last viewing because you have accommodated a lot now. More than enough.

They (and you perhaps too) seem to have forgotten that it is still your home at the moment. Not theirs.

BitOutOfPractice · 24/08/2023 10:50

Whatswhatwhichiswhich · 24/08/2023 10:46

@BitOutOfPractice i forgot to change my address on Amazon. Ordered a load of stuff that was delivered to my old address and the new occupiers claimed it had never been received despite tracking info including a picture of it in their hands!!

Jeez that’s awful. I just had the embarrassment of going round to collect all the lovely new things I’d bought for my new home 😱

Roselilly36 · 24/08/2023 10:51

Totally over the top, are they FTB’s or something? What is the purpose of the viewing? They have exchanged now, so unable to back out, completion is just the final financials. Seems strange to require so many viewings, not experienced this, we have bought and sold many times over the years. Honestly, did they really have the nerve to ask you to cancel your call? CF’s of the highest order.

Destiny123 · 24/08/2023 10:52

blobby10 · 24/08/2023 08:36

All buyers should all visit between exchange and completion to check everything is still as per contract although not many of us do. Your buyers sound like they are nightmares taking these extra viewings to a ridiculous level! 4 hours??? 90 minutes??? what on earth did they do for 4 hours in a house that isn't theirs yet?

I would allow them 30 minutes max for this visit !

Its visit before exchange not completion. Nothing u can do beyond exchange as its yours - hence why u buy home insurance from dare of exchange not completion

Cyclebabble · 24/08/2023 10:55

I am naturally helpful, but I would not have pushed back a work call for the convenience of the buyers. The lights are still light, there is no reason I can see why they cannot work around your diary and come when it is mutually convenient.

Notellinganyone · 24/08/2023 10:58

MoominFeatures · 24/08/2023 08:35

I'm relieved you think it's madness - I've been starting to question whether it's me who is completely insane here. This isn't normal, is it???!

Total nuts. I’ve ever done this as a buyer - two viewings tops or as a seller.

MitchellMummy · 24/08/2023 10:58

I feel your pain! If I were you I'd be following them round which may put them off staying too long - how long does it take to measure some windows etc - presumably all other measurements are in the floor plans!!! Guess they have nothing else going on in their lives ...

TheBeesKnee · 24/08/2023 10:59

Cheeky Duckers! Let us know how it goes 👀

LondonLovie · 24/08/2023 11:03

Just say no.

Couldyounot · 24/08/2023 11:06

When they've completed they can view as much as they want, because they'll own the place.

ifonly4 · 24/08/2023 11:12

They're probably excited and want to take some final measurements/check furniture fits, so I'd have no problem in letting them come around again. Having said that, you insist it's no more than an hour as you have work to do and need to get on and do tea/pack later. If they're longer, stop engaging with them and get on with what you need to do.

Our buyer asked to come back after exchange as she wanted to double check some of her furniture would fit in, otherwise she had someone who would take it. Our house was in chaos with piles of stuff to take to dump, boxes, plastic bags but on arrival buyer laughed as she said it was exactly the same as her current place.

SunbedSprinter · 24/08/2023 11:14

"Let them in but be absolutely clear that they have 30 mins max. Can you ask someone to call your mobile and use that as a reason they have to leave?

Poker/resting bitch face on, pull up your big girl pants and take no messing. You got this 💪🏻"

What the fuck? How is letting them in "taking no messing"? Tell them no, they can't come because you're busy. Jesus wept

frazzledasarock · 24/08/2023 11:16

When we sold they requested a second viewing as their eldest dc hadn’t seen the house I consented to that, altho I felt annoyed and just carried on normal life whilst DH showed them around (again).

i absolutely wouldn’t have agreed to cancel work meetings etc so they could have done their millionth viewing.

ImTheOnlyUpsyOne · 24/08/2023 11:29

Just say no. You're not available.
I had 2 viewings of the house i bought..each time about 20mins. And when we were close to completion I asked if we could have one last viewing so my kids could see the house to make their transition a but easier and NO was the answer I got.

It didn't stop me buying the house.

AvocadotoastORahouse · 24/08/2023 11:40

YukoandHiro · 24/08/2023 09:43

If they've exchanged why is this a problem? They probably want to measure for various things eg curtains or furniture

Pretty certain they could have done that on their last 4 HOUR visit???

MsRosley · 24/08/2023 11:45

I had this kind of CF behaviour from someone who was buying our house. We told them they couldn't come round again until they had completed. They threatened to pull out, then discovered they'd lose 20%, and backed off. Don't let these people take the piss.

pam290358 · 24/08/2023 11:55

Sasha19052 · 24/08/2023 09:59

They are going to pull a fast one somehow OP.

Can a price be lowered at this point?

If so, this is what they are going to do - all of a sudden they'll "realise something" and not be happy. Their behaviour is not normal.

This happened to us. We exchanged, and within a day the buyers came back to try to negotiate a substantial reduction in the price - quoted several things they weren’t happy with, and threatened to pull out unless we complied. Our solicitor clarified that they had had plenty of opportunity to bring these minor points up before exchange and spelled out what would happen if they pulled out. When they realised they would be liable to pay the extra costs incurred and that we could sue them for damages, they swiftly changed their minds - especially when they realised it would end up costing them more than the price drop they wanted !!

whybotheratall · 24/08/2023 11:56

Keep your nerve and say NO. Come at moving day.

starfishmummy · 24/08/2023 11:57

Definitely mad!! I'd probably agree to it as I'm a pushover, but certainly wouldn't be tidying up for them and I would just take myself off tontje garden or and sit in my car or something for the call.

Rosscameasdoody · 24/08/2023 11:59

ifonly4 · 24/08/2023 11:12

They're probably excited and want to take some final measurements/check furniture fits, so I'd have no problem in letting them come around again. Having said that, you insist it's no more than an hour as you have work to do and need to get on and do tea/pack later. If they're longer, stop engaging with them and get on with what you need to do.

Our buyer asked to come back after exchange as she wanted to double check some of her furniture would fit in, otherwise she had someone who would take it. Our house was in chaos with piles of stuff to take to dump, boxes, plastic bags but on arrival buyer laughed as she said it was exactly the same as her current place.

Missing the fact that they have already disrupted a working day for the op and then spent four hours in one viewing, interrupted a holiday for another, and now they’ve asked the OP to delay a work meeting to accommodate them. Would be a no from me, I’m afraid.

Rosscameasdoody · 24/08/2023 12:03

Roselilly36 · 24/08/2023 10:51

Totally over the top, are they FTB’s or something? What is the purpose of the viewing? They have exchanged now, so unable to back out, completion is just the final financials. Seems strange to require so many viewings, not experienced this, we have bought and sold many times over the years. Honestly, did they really have the nerve to ask you to cancel your call? CF’s of the highest order.

They absolutely can back out. But it will cost them any deposit they’ve paid, make them liable for the OP’s extra fees asa result, and the OP can sue them for damages.

sonjadog · 24/08/2023 12:08

I have always refused these visits as it gives a chance to find faults, become disatisfied, even break things (if your buyer is dishonest). Measuring up they can do in two weeks when the property is theirs.

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