To not understand Vinted’s return policy

[TheVeryVeryHangryCaterpillar]

I bought a bundle from a seller, one item arrived stained, the others were fine.

Now according to Vinted’s return policy I need to send the entire bundle back to get a refund. What’s the point? 😂

Secondly, I pay for return postage costs. Why should I be out of pocket for the seller’s mistake? (Looks like a genuine mistake as their reviews are fine)
What does the Buyer’s Protection actually cover?

I’m rather annoyed with this senseless policy, otherwise I’ve bought plenty off Vinted and had a good experience.

Yeah I don’t use vinted I feel scammed

Yep it's pretty crap! It's made me stop using Vinted after getting done over far too many times by the sellers lack of common bloody sense!

I had the exact same issue. One stained item in the bundle and didn’t want to return everything. Their return policy is useless.

How many items in the bundle and how much did you pay for the lot (honestly)?

I had this. Three item bundle and two were completely ruined. It wasn't worth the money to return them so I just binned them. I left fair feedback and the seller got annoyed and left me 1 star feedback full of lies, which Vinted refused to remove.

I don't use it now. It's ridiculous.