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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think hotels are very child unfriendly

767 replies

Ontheclifftop · 14/08/2023 10:17

We've just come back from a weekend away in a hotel with dd aged 5 and ds aged 3. Three incidents really made me realise how unwelcoming hotels are to young families:

  1. When we were checking in after a long drive the kids were letting off a bit of steam. I know how that sounds, but they were just running around a bit, not getting in anyone's way or anything. Two people who were sitting on couches reading newspapers got up and left, one sighing heavily and one giving us a dirty look.
  2. At about 7ish the following morning we got a call from reception to say the people in the next room were complaining about the noise. Again I know how that sounds, but dd and ds were playing quietly with some teddies. DS let out one squeal of excited laughing but other than that they were perfectly fine.
  3. Following that call I said I'd take them down to the swimming pool as I knew it opened early. When I got down the attendant said it was adult only between 7.30 and 9.00. I explained about the phone call and pointed out there were only 2 people in the pool and I'd do my best to ensure we'd stay down at the shallow end and not get in their way. But he refused to let us in.
The whole thing really pissed me off. What are you supposed to do with young children in a hotel? If they play quietly in the room someone complains. If you try to use the facilities to keep them occupied, you're told you can't.

AIBU to feel hotels are just totally unwelcoming to young families nowadays?

OP posts:
honeybonbon · 15/08/2023 17:17

This reply has been deleted

This user is a troll so we have deleted their posts and threads.

LolaSmiles · 15/08/2023 17:18

It's hardly difficult to understand that if it's busy it's probably not the best time to have a small child toddling about while other people are busy doing their weekend shop
Don't go using common sense.
Next you'll be pointing out that most people who take their children shopping manage to do their errands and nobody bats an eyelid.

My general thought is that if as a parent you encounter some rolled eyes or impatience as one offs the person is probably being grumpy and a bit unreasonable, but if you find yourself regularly thinking adults in cafes/shops/hotels are so unreasonable then the common denominator is probably your parenting decisions/child's behaviour.

Brefugee · 15/08/2023 17:23

Elephantsdontlikechocolate · 15/08/2023 07:15

Isn't no children in the pool at certain times age discrimination. Vile either way.

i am alternately rolf and aghast at the sheer entitlement of this piffle

It is eminently sensible to have times when children are excluded. Not least because while most women would swim round them, maybe tut under their breath and possibly complain amongst themselves. Most men swimming laps would plough through them with nary a backward glance. Believe it or not, adults are allowed to have times when they aren't confronted with other people's offspring. (and i actually quite like children)

LaTartine · 15/08/2023 17:23

LolaSmiles · 15/08/2023 17:18

It's hardly difficult to understand that if it's busy it's probably not the best time to have a small child toddling about while other people are busy doing their weekend shop
Don't go using common sense.
Next you'll be pointing out that most people who take their children shopping manage to do their errands and nobody bats an eyelid.

My general thought is that if as a parent you encounter some rolled eyes or impatience as one offs the person is probably being grumpy and a bit unreasonable, but if you find yourself regularly thinking adults in cafes/shops/hotels are so unreasonable then the common denominator is probably your parenting decisions/child's behaviour.

😂
So true
It's the children I actually feel sorry for, being dragged up into entitled adults who " don't give a shit"
Lovely

Fallingthroughclouds · 15/08/2023 17:26

takealettermsjones · 15/08/2023 16:01

Sorry to add to a derail but I'm laughing my arse off at "why should a child ever be in a supermarket" 😂😂

Why the hell shouldn't they?!

It's a public space and impatient people don't own it, no matter how much of a rush they're in!

My child will grab the bananas off the shelf all she wants, and if you're in a dire rush to get food to your dying relative or whatever nonsense whataboutery was given upthread, then feel free to grab the apples instead. Otherwise you can wait an extra two seconds, and may it teach you some patience! Likewise, lifting my child up so she can tap the card takes about two seconds. If waiting that long bothers you so much then maybe YOU should shop online.

Exactly. 2nd most idiotic comment I have read on MN.

takealettermsjones · 15/08/2023 17:26

HarrietJet · 15/08/2023 17:16

You've used the phrase "a couple of seconds" a few times now. You must realise people aren't talking about a literal couple of seconds?
So disingenuous...

I'm not being disingenuous; somebody literally suggested that children shouldn't be in a supermarket at all until age 12, and even then it was questionable. Despite what some people think, I will not allow my children to just do whatever they want and yes, if it's taking too long I will hurry them up - but I was (and am) arguing against the suggestion that my children, even when being perfectly behaved and simply taking a tiny bit longer (so yes, seconds) because they are children, shouldn't be doing that at all.

Summerrainagain1 · 15/08/2023 17:27
  1. I would probably have allowed my kids to do this, within reason, and wouldn't have cared about some eye rolls. That's hardly the hotel's fault though.
  2. I reckon to get complaints they must have been really quite loud, the hotel very badly sound proofed or the neighbours very light sleepers. If the first, that's on you, the second on the hotel and third on the neighbours.
  3. That's life, think you ABU to be annoyed about that.
HarrietJet · 15/08/2023 17:33

takealettermsjones · 15/08/2023 17:26

I'm not being disingenuous; somebody literally suggested that children shouldn't be in a supermarket at all until age 12, and even then it was questionable. Despite what some people think, I will not allow my children to just do whatever they want and yes, if it's taking too long I will hurry them up - but I was (and am) arguing against the suggestion that my children, even when being perfectly behaved and simply taking a tiny bit longer (so yes, seconds) because they are children, shouldn't be doing that at all.

somebody literally suggested that children shouldn't be in a supermarket at all until age 12, and even then it was questionable
Ok, well that's obvious nonsense, to be fair.

ZeldaWillTellYourFortune · 15/08/2023 17:37

Summerrainagain1 · 15/08/2023 17:27

  1. I would probably have allowed my kids to do this, within reason, and wouldn't have cared about some eye rolls. That's hardly the hotel's fault though.
  2. I reckon to get complaints they must have been really quite loud, the hotel very badly sound proofed or the neighbours very light sleepers. If the first, that's on you, the second on the hotel and third on the neighbours.
  3. That's life, think you ABU to be annoyed about that.

It was more than eyerolls, though. People got up and left due to the commotion the children were causing in the lobby of a nice hotel.

Part of what people pay for is ambiance; if all they wanted was a bed and a toilet they could stay in a cheap hostel. Relaxing in a pleasant hotel lobby is part of the journey, for some people. Or perhaps they were reading the news while their travel companions finished dressing, or waiting for a tour guide to show up, or otherwise having a calm moment. Why should some entitled louts be permitted to disrupt that? Indoor reception areas and hallways aren't for racing about.

Summerrainagain1 · 15/08/2023 17:40

ZeldaWillTellYourFortune · 15/08/2023 17:37

It was more than eyerolls, though. People got up and left due to the commotion the children were causing in the lobby of a nice hotel.

Part of what people pay for is ambiance; if all they wanted was a bed and a toilet they could stay in a cheap hostel. Relaxing in a pleasant hotel lobby is part of the journey, for some people. Or perhaps they were reading the news while their travel companions finished dressing, or waiting for a tour guide to show up, or otherwise having a calm moment. Why should some entitled louts be permitted to disrupt that? Indoor reception areas and hallways aren't for racing about.

Well I guess it depends on if we take OP's post at face value. A couple of kids running about for the couple of minutes it takes to check in? Yeah I couldn't feel bad about someone getting in a mood about that. Hotel lobbies are for people to be in, there is going to be noise and hustle and bustle. I don't like this whole idea that children making any kind of noise is intolerable but perfectly fine for adults to get drunk and loud, or talk loudly on the phone or whatever.

Dixiechickonhols · 15/08/2023 17:49

I think the test of if it’s multiple people complaining/huffing it’s probably you is a good one.
Op had only been in hotel about 15 hours and 3 separate people had been disturbed by their behaviour, that’s a big pointer that it’s you/your children out of step with what is appropriate behaviour.
Same with bananas/kids trolley in supermarket. If it’s one person in 6 months huffing then it’s not worth thinking about if it’s every week then either everyone in your town is a child hater or the more likely explanation is you are being oblivious to people around you.

gogomoto · 15/08/2023 17:50

All of the things you mentioned seem completely reasonable to me. The reason why there is adults only times in pools is because that is for length swimming and no squealing. If I was quietly reading two kids excitedly and noisily coming in running about rather than waiting with their parents would make me sigh and 7 is way to early for excited laughter.

I am a parent, we stayed in hotels a lot and managed to never have a complaint because I didn't let them run around inappropriately, and they didn't get up until at least 8am (still don't unless they have to)

Summerrainagain1 · 15/08/2023 17:52

Dixiechickonhols · 15/08/2023 17:49

I think the test of if it’s multiple people complaining/huffing it’s probably you is a good one.
Op had only been in hotel about 15 hours and 3 separate people had been disturbed by their behaviour, that’s a big pointer that it’s you/your children out of step with what is appropriate behaviour.
Same with bananas/kids trolley in supermarket. If it’s one person in 6 months huffing then it’s not worth thinking about if it’s every week then either everyone in your town is a child hater or the more likely explanation is you are being oblivious to people around you.

This is a good point. We've stayed in hotels loads with the kids, and even eye rolls are huffing have been veyr rare. We've never had an actual complaint.

jolaylasofia · 15/08/2023 18:18

lovewoola · 15/08/2023 13:52

I think they are slower in general at the supermarket eg picking things up, reading labels. Obviously many aren't as quick as they once were physically.
At the till it's often rummaging for purse, card, slow packing, chatting with people behind getting annoyed. But sad really

i had a couple of elderly people walk all the way up a narrow high street infront of me with my pram. They were blocking the whole pavement and walking at a snails pace- totally understand they can't help that but at least have the courtesy to look around and see the 20 people walking behind you and then walk single file.

I couldn't go around them and i said excuse me sorry/please 10 times. lIm always polite and respectful to older people but there is alot of entitlement amongst them too.

ZeldaWillTellYourFortune · 15/08/2023 18:24

Summerrainagain1 · 15/08/2023 17:40

Well I guess it depends on if we take OP's post at face value. A couple of kids running about for the couple of minutes it takes to check in? Yeah I couldn't feel bad about someone getting in a mood about that. Hotel lobbies are for people to be in, there is going to be noise and hustle and bustle. I don't like this whole idea that children making any kind of noise is intolerable but perfectly fine for adults to get drunk and loud, or talk loudly on the phone or whatever.

Why do people always bring up "drunk adults" when kids' behaviour is challenged?

I haven't seen a drunk or rambunctious adult in a hotel lobby, or on a plane, in 30 years, including Vegas and holiday resorts.

jolaylasofia · 15/08/2023 18:25

MoreThanEnoughSoFar · 15/08/2023 15:33

I must rant.

The last many times I have stayed in a certain (quiet) hotel, I have had the misfortune to have people like your family living in the room next door. Parents who think everyone loves their children as highly as they do. It's a pets allowed hotel, so I bring my quiet dog who never bothers anyone. It's also a hotel frequented by people on business trips who are up early for meetings and flights, so it's expected guest do not make noise in the evening. We like the area because we get a change of scenery and some nice long walks and I can do some work. Unfortunately children 'letting off some steam' slam doors on both sides, do what sounds like parkour against walls after 10, run up and down the corridor outside for hours, throw sticky sweets on the floor, yell and scream and forget what room they are in so knock on my door (!) and slam their own room door every 5 minutes when they run in and out.

My dog ends up shaking all over and drooling, and though I tell myself every single time = just ignore it, the parents must somehow realize it's just not on and stop the noise, they NEVER do. So I'm that annoying Fawlty Towers guest who call down in reception and complain about my dog's nerves. I hate to do that, but I hate even more to have my dog traumatised, and my getaway ruined, because parents believe hotel corridors are part of their room and/or a place to exercise their children.

And just to be clear: I would NEVER choose a hotel marked child-friendly, because I know what to expect there.

So yes. YABU.

if you have a nervy dog then i probably wouldn't use a hotel at all. you are just as likely to get noisy grown men or women on a night out.

HarrietJet · 15/08/2023 18:28

jolaylasofia · 15/08/2023 18:25

if you have a nervy dog then i probably wouldn't use a hotel at all. you are just as likely to get noisy grown men or women on a night out.

Do grown men and women on a night out spend hours rampaging up and down corridors slamming doors? 🤔

Mrsgreen100 · 15/08/2023 19:02

HollyGolightly4 · 14/08/2023 10:18

Choose an explicitly family friendly hotel?

This

jillycat72 · 15/08/2023 19:10

I think as others have said 2 of the examples I think that you could of avoided. We tended to break up long journeys with stops in National Trust property's so they could run off steam.

We have stayed in lots of hotels with our children and not had any one complain. We have taken some board type games for the early riser 6 am at his best or gone for short walks.

We have recently stayed in a hotel this weekend and children and our pet dog were welcomed very much by the hotel staff there was a check in area for the kids with crayons for them to use if needed.

LolaSmiles · 15/08/2023 19:11

I think the test of if it’s multiple people complaining/huffing it’s probably you is a good one.
Op had only been in hotel about 15 hours and 3 separate people had been disturbed by their behaviour, that’s a big pointer that it’s you/your children out of step with what is appropriate behaviour.
Same with bananas/kids trolley in supermarket. If it’s one person in 6 months huffing then it’s not worth thinking about if it’s every week then either everyone in your town is a child hater or the more likely explanation is you are being oblivious to people around you
I totally agree with you.

Brefugee · 15/08/2023 19:27

Roosmarjin · 15/08/2023 13:54

I think we need tills for people who want a chat

they've introduced them in some supermarkets in the Netherlands. Sounds great

Honeychickpea · 15/08/2023 19:32

lovewoola · 15/08/2023 13:58

Busy train station where people are running down steps with cases to make connection is not time to let toddler practice walking on steps.

tbh i'm not sure why the person running around with a suitcase has priority over a toddler.

Because the adult is trying to make a connection but the toddler is just faffing about?

LolaSmiles · 15/08/2023 20:34

MrsChilliHeeler
That's great. One of my late relatives would have appreciated that option as they were living alone and liked to chat.
Some cafes did chat/company coffee mornings too for the same reason.

jolaylasofia · 15/08/2023 20:53

@HarrietJet ...having worked in reception in a few well known chain hotels i can confirm they indeed do and also do much worse things

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