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Original poster

Vinted account blocked

10 replies

CakAndMoreCake · 13/08/2023 08:37

Started using Vinted for the first time today. Chose 6 items out of my wardrobe, not major brands (Boden, dr martens, monsoon) and on the fifth upload my account was permanently blocked for illegal activity!
It even warns future accounts will be blocked. Brand new account, new used.
Anyone had this happen or have an idea why?

OP posts:
AlfietheSchnauzer · 13/08/2023 12:11

Somebody has reported an item as being a fake I expect and then the auto-bot has stupidly agreed. They're reallllly strict about uploading some kind of evidence that brand names are genuine, such as a photo of the tag or something. I think it's a bit OTT and should really only apply to high value items.

I uploaded a Monsoon kids dress and it got taken down as I hadn't included a pic of the tag. Madness.

AlfietheSchnauzer · 13/08/2023 12:12

Very OTT to permanently ban you though. Perhaps they think you're a previously banned seller? Do you have a common name? Either way, contact customer services

Original poster
CakAndMoreCake · 13/08/2023 14:10

AlfietheSchnauzer · 13/08/2023 12:11

Somebody has reported an item as being a fake I expect and then the auto-bot has stupidly agreed. They're reallllly strict about uploading some kind of evidence that brand names are genuine, such as a photo of the tag or something. I think it's a bit OTT and should really only apply to high value items.

I uploaded a Monsoon kids dress and it got taken down as I hadn't included a pic of the tag. Madness.

I’ve uploaded the picture of the tap/ label on everything!

Emailed them and every item I uploaded is apparently a possible fake. I’ve never heard of fake monsoon/ warehouse!

tbh it seems like something not worth bothering with.

Ironically I’ve put up real DM’s with close up of the inner tongue label, sole, stitching etc but now I’ve looked properly the site is absolutely full of fake DMs

OP posts:
Original poster
CakAndMoreCake · 13/08/2023 14:11

AlfietheSchnauzer · 13/08/2023 12:12

Very OTT to permanently ban you though. Perhaps they think you're a previously banned seller? Do you have a common name? Either way, contact customer services

Really really unusual name, probably one of the only ones. Never used the site before last night

OP posts:
milkysmum · 13/08/2023 14:18

Same thing happened to me. I never managed to get it unblocked so have never been able to use the site at all.

Diplidocus4 · 13/08/2023 14:21

Took over 2 days to list a beauty item (bag with tags)
All of £5

StoneofDestiny · 13/08/2023 14:40

Ive found Vinted are excellent at replying to you (and resolving things) if you send a message.

WunWun · 13/08/2023 14:49

Vinted are terrible at responding. I had something recently where it was either a bot or someone with poor English who couldn't understand what I was asking and kept responding without actually answering my question. After a few messages of me explaining politely that that wasn't what I was asking they sent me a message saying "we can no longer help you with this issue" and stopped responding. So frustrating.

Its really hard to get in touch with them without an account or with a question that isn't related to a specific item too

Diplidocus4 · 13/08/2023 15:01

2 days to list.
Listed.
Now deleted as not allowed ?
Confused

Original poster
CakAndMoreCake · 13/08/2023 20:44

Diplidocus4 · 13/08/2023 15:01

2 days to list.
Listed.
Now deleted as not allowed ?
Confused

I’ve now read a lot of threads saying similar, just seems too difficult to deal with. Im going to let eBay have their 12%!

OP posts:
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