First world problems and all that but I went to Screwfix yesterday to order to 2 small parts I couldn't buy in B&M or Wilkos in town. Not in stock there either but could order them in for today. I asked what time they opened - 9.00am and off I went. Turned up this morning at 11.00 to be told they're not in yet and won't be for at least another hour. It's a 15 mile round trip....... Would it have really hurt to have said "we open at 9 but don't come until after 12 as they won't have been delivered" Grrrrrrrrrrr