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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think that “because of covid” is now taking the piss?

211 replies

Ndujauser · 10/07/2023 07:02

24 hours before we are leaving for a stay in a holiday cottage, and this message has just popped up - “ because of the current situation with covid we are no longer providing bedding. Please bring your own pillows, duvets, linen and towels”.
This feels like a massive cop out now, and I’m really hacked off at having to sort it out at the last minute. I get that there are still plenty of covid cases around, but surely we’re done with this kind of measure?

OP posts:
DandelionBurdockAndGin · 10/07/2023 13:45

I'd check the original booking and be looking to cancel. It isn't as simple as stripping beds into a suitcase. We travel by train. That's a double and 3 singles plus spares. Utterly ridiculous

I wouldn't want to cancel in case can't find anything else - but we'd be stuck if this happed to us as we travel by train as yes 5 lots of bedding not so easy to lug about.

It's bloody odd though a compliant and suddenly they can do bedding - but please OP mention it in review as it would be very useful information for next bookers.

SquirrelSoShiny · 10/07/2023 13:54

Mutabiliss · 10/07/2023 07:24

Is it maybe an old alert that shouldn't be functioning anymore? I can't imagine any business referring to Covid as 'the current situation', that would be daft.

I'd contact them assuming it's a mistake and go from there.

This.

Gothambutnotahamster · 10/07/2023 18:51

Totally agree @Kokeshi123

wendyjoy · 10/07/2023 18:54

Ridiculous.. we go abroad a good six times a year and all bedding provided and changed.. why should it be different in the UK? Washing gets rid of any germs.
Yes Covid is still about ( I'm on my 4th bout.. ) and it's horrific.
But l think that's a lazy excuse about the bedding

GwinCoch · 10/07/2023 19:03

Contact them and ask them to clarify if (a) it’s a contemporary message and (b) what they mean specifically - duvets, pillows, duvet covers, bed sheets, tea towels, etc. If they come back and say that it’s a current requirement then I think you should point out the inconvenience and late notice and leave the ball in their court to respond. I think people asking for compensation after the receipt of one little message is OTT… give them the chance to fix/ameliorate the situation first. And have a nice holiday!

bellac11 · 10/07/2023 19:34

Ndujauser · 10/07/2023 09:25

A stiff message to Customer Support later, and cottage owner has phoned me to say that “they don’t usually” provide linen etc, but will make an exception especially for us. I was so relieved that I didn’t get shirty and ask why this is still a thing. But will mention it on the review.
Thanks for all your responses.

But what did it say on the listing?

They have a list of 'amenities' and bedding, towels, iron etc is listed (or not) on there

I insist on towels, bedding, linen and iron. They are my essentials

Ndujauser · 11/07/2023 15:14

And we are here. The cottage is actually lovely. But THERE IS NO TEAPOT. Sod the sheets, this is a travesty.

OP posts:
GwinCoch · 11/07/2023 15:22

Ndujauser · 11/07/2023 15:14

And we are here. The cottage is actually lovely. But THERE IS NO TEAPOT. Sod the sheets, this is a travesty.

😂Enjoy your holiday.

LaDamaDeElche · 11/07/2023 18:33

Ridiculous. Imagine someone from another country rents that cottage. How exactly are they supposed to provide sheets and bedding. I'm m sure they're charging you handsomely too!

celticprincess · 11/07/2023 18:47

Ndujauser · 11/07/2023 15:14

And we are here. The cottage is actually lovely. But THERE IS NO TEAPOT. Sod the sheets, this is a travesty.

We stayed at a Haven at half term in a premier expensive caravan and there was no teapot. There was a dishwasher but no teapot!! I was slightly erked. I know it’s not a cottage but it’s something I’d normally expect. They did provide all bedding and towels though.

BeeHappy12 · 11/07/2023 18:50

This stipulation would make a holiday very undesirable for me and wouldn't go if i knew beforehand. Very unreasonable to mention this with 24hrs notice.

Grrrrdarling · 11/07/2023 18:56

Ndujauser · 11/07/2023 15:14

And we are here. The cottage is actually lovely. But THERE IS NO TEAPOT. Sod the sheets, this is a travesty.

I see that as a good excuse to buy a new teapot so but a massive travesty for me… 😝
I would message hosts & ask them if they have one available for use if you don’t want to buy one.

Augend23 · 11/07/2023 19:03

Ndujauser · 11/07/2023 15:14

And we are here. The cottage is actually lovely. But THERE IS NO TEAPOT. Sod the sheets, this is a travesty.

We usually end up using a cafetière or a drip through coffee pot as a teapot substitute in holiday cottages (particularly abroad where there's no hope of a teapot).

Nofreshstarthere22 · 11/07/2023 19:09

I’d be fuming

jonahjones · 11/07/2023 19:43

GwinCoch · 11/07/2023 15:22

😂Enjoy your holiday.

by teapot do you mean kettle? who uses a teapot these days? never used one myself I couldn't do without a kettle though.

jonahjones · 11/07/2023 19:45

sorry think I've just quoted the wrong post. I'm shit at this 😫

GwinCoch · 11/07/2023 19:50

jonahjones · 11/07/2023 19:45

sorry think I've just quoted the wrong post. I'm shit at this 😫

😂 No worries! If it helps I have a kettle and not a teapot, but I like loose leaf so I have a manual compressor (like for coffee) and it’s ace! Funnily enough I read their teapot for kettle too. Surely no one expects a teapot?!

TizerorFizz · 11/07/2023 19:53

I provide one. With tea cups and saucers too. Plus a sugar bowl and milk jug. Some of us provide high quality facilities!!

GwinCoch · 11/07/2023 19:57

TizerorFizz · 11/07/2023 19:53

I provide one. With tea cups and saucers too. Plus a sugar bowl and milk jug. Some of us provide high quality facilities!!

Sorry but I read that in a Hyacinth Bucket voice…

jonahjones · 11/07/2023 20:02

GwinCoch · 11/07/2023 19:57

Sorry but I read that in a Hyacinth Bucket voice…

🤣with pinky finger sticking out 🤣

GwinCoch · 11/07/2023 20:03

jonahjones · 11/07/2023 20:02

🤣with pinky finger sticking out 🤣

😂 Yessss! Also your quoting abilities are ace now!

TizerorFizz · 11/07/2023 20:20

You can read it as you wish! I like guests to be happy. And yes, I provide all bedding and linen!!

jonahjones · 11/07/2023 20:44

GwinCoch · 11/07/2023 20:03

😂 Yessss! Also your quoting abilities are ace now!

Yesss my quoting abilities are getting so good I've had to do it again. now I think this calls for a nice cup of tea ☕️ 🤙(only emoji I could find with pinky finger) 🤣

SomewhereInTheMIdlands · 11/07/2023 21:41

A lot of hotels worldwide are doing 3pm or even 4pm check it's and 10am checkouts "cause covid"

T1Dmama · 11/07/2023 22:48

Yeah that is a cop out and you should be discounted for supplying your own

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