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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Splitsavers always taking my reserved seat!!

153 replies

Chatandtea · 08/07/2023 12:28

Is it just me but seems majority of time I get on a train, a person with a split saver ticket has taken my seat not realising that their ticket has only reserved a seat for 1 leg of their journey. Frustrated that people don’t check their reservations more thoroughly but also that the trains companies/sellers are allowing this confusion to roll on and on. Often spoils journey trying to sort the issue out

OP posts:
SinnerBoy · 08/07/2023 15:09

Chatandtea · Today 12:37

Yes I do but they say it’s their seat until I mention the whole split saver thing and they check and find actually it isn’t their seat for that part of the journey.

At least they move, which is the main thing. Last month, I did Aberdeen to Newcastle on a split seat ticket and there were announcements at every stop, telling people to move, if they only had a reservation to whatever stop.

As it happened, nobody came for mine, I'd stood up and watched and waited until well after we'd left.

EmeraldFox · 08/07/2023 15:13

Chatandtea · 08/07/2023 15:05

If the train has left the reserved from station 5-10 minutes ago then enjoy my reserved seat and I’d hold no hard feelings if I have to ask you to move if I get on at the next station

No, I'll stay in a seat until a reservation holder shows up, unless there's a nearby unreserved or unclaimed seat I can move to, in which case I will do that to avoid ending up seatless. I won't let my anxious feelings, or those of any other potential person I haven't even encountered yet, control my life.

Chatandtea · 08/07/2023 15:13

saltinesandcoffeecups · 08/07/2023 15:09

So this person should gather their stuff, stand up, wait for an acceptable to you amount of time, only to sit down again when you don’t show?

Or

They can remain seated and move if you show up.

I’ve changed my opinion, you’re not conflict avoidant you are self centered.

How is it self centred to want the seat you have specifically reserved to be ideally unoccupied or at the veryleast someone to vacate it without you having to ask them when it looks clear they are sitting in your seat

OP posts:
nosyupnorth · 08/07/2023 15:14

Sitting in reserved seats is common with or without a split ticket. Open tickets often mean people reserve a seat on a specific train but can take any, and so the reserved seat likely as not doesn't get used. People aren't going to leave a seat open on a busy train just in case the person with the reservation turns up. It's perfectly normal that if you have a reservation you may have to ask somebody to clear the seat so you can use it.
If saying 'excuse me, I have that seat reserved from this station' ruins your entire trip, then it sounds like the problem is you have some personal issues to work on, not an issue with people using split tickets or sitting in seats that aren't currently being used.

Whataretheodds · 08/07/2023 15:16

Whataretheodds · 08/07/2023 14:38

Good idea, have you contacted any of the booking apps that offer split save to suggest this improvement to avoid inconvenience or embarrassment to their customers?

I guess that's a no then, @Chatandtea

Cakecakecheese · 08/07/2023 15:17

Wow some of these responses 🙄 I don't think the OP needs councelling because she finds it annoying to have to get a conductor involved because people either can't or won't accept it's not their seat for the entire journey.

Chatandtea · 08/07/2023 15:19

nosyupnorth · 08/07/2023 15:14

Sitting in reserved seats is common with or without a split ticket. Open tickets often mean people reserve a seat on a specific train but can take any, and so the reserved seat likely as not doesn't get used. People aren't going to leave a seat open on a busy train just in case the person with the reservation turns up. It's perfectly normal that if you have a reservation you may have to ask somebody to clear the seat so you can use it.
If saying 'excuse me, I have that seat reserved from this station' ruins your entire trip, then it sounds like the problem is you have some personal issues to work on, not an issue with people using split tickets or sitting in seats that aren't currently being used.

As I said if it becomes clear is unlikely it will be used then I haven’t got a problem with that, just give the person with the reservation chance to get on the train ans to their seat first. Why would I go to the effort to try and become desensitised to rude people, just highlights the arrogance of such people that they think people should ‘adapt’ or ‘get treatment’ to put up with them

OP posts:
Chatandtea · 08/07/2023 15:22

Whataretheodds · 08/07/2023 15:16

I guess that's a no then, @Chatandtea

And you implication? That I shouldn’t be able to occupy my reserved seat without having to rectify a faulty system?

OP posts:
EmeraldFox · 08/07/2023 15:24

Cakecakecheese · 08/07/2023 15:17

Wow some of these responses 🙄 I don't think the OP needs councelling because she finds it annoying to have to get a conductor involved because people either can't or won't accept it's not their seat for the entire journey.

She doesn't even want to politely approach and ask. She wants them to move if they see her coming, which I think is an unreasonable expectation.

Talia99 · 08/07/2023 15:24

Chatandtea · 08/07/2023 15:19

As I said if it becomes clear is unlikely it will be used then I haven’t got a problem with that, just give the person with the reservation chance to get on the train ans to their seat first. Why would I go to the effort to try and become desensitised to rude people, just highlights the arrogance of such people that they think people should ‘adapt’ or ‘get treatment’ to put up with them

But a lot of us don’t think it’s rude to sit in the seat so long as we are prepared to move if the person with the reservation shows up.

It’s not a matter of ‘becoming desensitised to rude people’ (dramatic much), it’s a matter of accepting you are not the sole arbiter of what amounts to being rude and a lot of people don’t agree with you that people doing this are rude.

Not moving when the person who’s seat it is shows up is rude in my view.

Talia99 · 08/07/2023 15:25

Hit post too soon -

Sitting there isn’t

EmeraldFox · 08/07/2023 15:26

Chatandtea · 08/07/2023 15:19

As I said if it becomes clear is unlikely it will be used then I haven’t got a problem with that, just give the person with the reservation chance to get on the train ans to their seat first. Why would I go to the effort to try and become desensitised to rude people, just highlights the arrogance of such people that they think people should ‘adapt’ or ‘get treatment’ to put up with them

If I vacate a seat before being approached by the reservation holder then someone else is just as likely to sit there instead.

Chatandtea · 08/07/2023 15:27

EmeraldFox · 08/07/2023 15:24

She doesn't even want to politely approach and ask. She wants them to move if they see her coming, which I think is an unreasonable expectation.

Don’t think it’s unreasonable if your likely to be sitting in someone else’s reserved seat and they are looking at your seat number as if it’s theirs, that you profusely apologise and get up and move before they have to ask you

OP posts:
Chatandtea · 08/07/2023 15:29

EmeraldFox · 08/07/2023 15:26

If I vacate a seat before being approached by the reservation holder then someone else is just as likely to sit there instead.

The thought of if your not selfish enough to sit in someone else’s reserved seat before it’s even left the station, someone else will be even more selfish? Great justification

OP posts:
Deathbyfluffy · 08/07/2023 15:31

Chatandtea · 08/07/2023 14:38

Maybe you just revel in confrontation, who knows? Seriously can imagine there’s some people who it gives a sense or satisfaction to kick someone out of their seat but I just find it awkward situation to what hoping would be a pleasant journey

No, they’re just normal and can handle a simple request to move.
Its really not a big deal.

EmeraldFox · 08/07/2023 15:31

Chatandtea · 08/07/2023 15:27

Don’t think it’s unreasonable if your likely to be sitting in someone else’s reserved seat and they are looking at your seat number as if it’s theirs, that you profusely apologise and get up and move before they have to ask you

So you still speak to each other? Why is the asking such a big deal? Are you approaching in a confrontational manner? We will have to agree to disagree it seems.

Talia99 · 08/07/2023 15:33

Chatandtea · 08/07/2023 15:27

Don’t think it’s unreasonable if your likely to be sitting in someone else’s reserved seat and they are looking at your seat number as if it’s theirs, that you profusely apologise and get up and move before they have to ask you

And how do I know it’s yours unless you tell me? There will be lots of people looking for seats. Most of them won’t have reserved the seat I’m in.

It might make a difference that I’m usually ‘returning’ on an off peak London train. I’d say the majority of the reservations are not taken up - lots of business people (like me) guessing at when their meetings will be finished and often getting it wrong.

Talia99 · 08/07/2023 15:35

Chatandtea · 08/07/2023 15:29

The thought of if your not selfish enough to sit in someone else’s reserved seat before it’s even left the station, someone else will be even more selfish? Great justification

Same as before, you don’t get to decide what’s ‘selfish’ any more than you get to decide what’s ‘rude’. You’ve created these arbitrary rules of behaviour in your head and you think anyone who doesn’t comply with them is at fault.

As this thread shows, many people don’t agree with you.

EmeraldFox · 08/07/2023 15:36

Chatandtea · 08/07/2023 15:29

The thought of if your not selfish enough to sit in someone else’s reserved seat before it’s even left the station, someone else will be even more selfish? Great justification

I don't consider it selfish to sit somewhere until someone with a reservation lets me know the seat is theirs.

Chatandtea · 08/07/2023 15:36

Talia99 · 08/07/2023 15:24

But a lot of us don’t think it’s rude to sit in the seat so long as we are prepared to move if the person with the reservation shows up.

It’s not a matter of ‘becoming desensitised to rude people’ (dramatic much), it’s a matter of accepting you are not the sole arbiter of what amounts to being rude and a lot of people don’t agree with you that people doing this are rude.

Not moving when the person who’s seat it is shows up is rude in my view.

Did you know that research by LNER showed that 56% of people would rather stand or try and find another seat than have to ask someone to move. So the person whose seat your sitting in has gone to the effort to book their seat (which you yourself can do almost up to departure online) and while your sitting there thinking they haven’t turned up, good chance they are actually standing or not sitting where they had arranged or otherwise probably a bit annoyed at having to have had to ask you to move. That’s the reality

OP posts:
Chatandtea · 08/07/2023 15:39

Talia99 · 08/07/2023 15:35

Same as before, you don’t get to decide what’s ‘selfish’ any more than you get to decide what’s ‘rude’. You’ve created these arbitrary rules of behaviour in your head and you think anyone who doesn’t comply with them is at fault.

As this thread shows, many people don’t agree with you.

only 74% of people plus most of the people I know, just glad mix in your circles. Don’t tell me you stand in door ways chatting too?

OP posts:
Ilovedthe70s · 08/07/2023 15:39

I have to say my polite approach requesting another passenger move from my reserved seat was met with the advice I need to fuck off because they got there first.

The conductor was not terribly helpful , when the passenger in my seat also refused his request to move he shrugged and said to me that he couldn’t make them move therefore I would have to stand until someone got off.

Chatandtea · 08/07/2023 15:40

That should read ‘don’t’ personally find life much more pleasant surrounded by considerate people

OP posts:
mondaytosunday · 08/07/2023 15:41

Yes you are right OP. If it was made clear when they bought the ticket then this issue wouldn't arise.

Chatandtea · 08/07/2023 15:42

Ilovedthe70s · 08/07/2023 15:39

I have to say my polite approach requesting another passenger move from my reserved seat was met with the advice I need to fuck off because they got there first.

The conductor was not terribly helpful , when the passenger in my seat also refused his request to move he shrugged and said to me that he couldn’t make them move therefore I would have to stand until someone got off.

That is awful and no doubt puts a lot of people off even daring to ask :(

OP posts: