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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Sports club keeps using my address

389 replies

TeddySunflowers · 28/06/2023 09:23

Help! There's a sport club near my house, they have a building in an field nearby and I guess my house is the closest to it.

They keep using my address for all their deliveries and pick ups to the point now where I'm getting delivery people knocking on my door every morning sometimes twice a day and it's becoming really invasive and stressful because it's constantly disturbing my day, quite often they come early and wake me up, or hammer on the door while I'm in a meeting, and when I explain that I'm not the sports club and they've used my address without my permission, they argue with me as if I'm wrong! Then insist on showing me the order with my address on it as if that'll somehow convince me I'm not standing in my own home. It never used to be this bad and I used to try and be helpful when I first moved in but after accepting a parcel for them they turned up and we're immensely rude and I decided screw that I've just done them a favour for no reason. So I don't accept parcels, I don't even redirect the drivers any more in hope that it would deter the club from using my address but they still do it.

I know it's not the fault of the delivery person but I am slowly losing my patience with it. We've told the club to stop I've also contacted the delivery company to tell them to stop but it makes no difference. I don't know what else to do 😫 hellpp!

OP posts:
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7
Aquamarine1029 · 28/06/2023 17:17

I would be going to a solicitor to have them send a cease and desist letter, and I would also file a complaint with the police so you can have absolutely everything on record.

veryfluffyfluff · 28/06/2023 17:20

BiscuitsandPuffin · 28/06/2023 09:50

Yeah unless you're expecting something, don't answer the door. Don't argue with delivery drivers, just don't engage with them at all. If parcels get delivered to your drive/garden, just leave them there. If anyone comes to the door asking for these parcels tell them (because it will be true) you haven't seen any. Be as obstructive as you can while staying on the right side of the law. Once enough of their parcels get left out to the elements or go missing they'll stop.

Also worth checking where they're registered on companies house and getting your address removed from there if necessary: https://www.gov.uk/guidance/report-a-company-using-your-personal-details-without-your-permission

This - do all this

veryfluffyfluff · 28/06/2023 17:21

I wonder if you're allowed to keep the items and treat them as a gift

NotAMissionPriority · 28/06/2023 17:25

You could have some fun with this.

Take a photo of your wheelie bin with a sign on it saying "All deliveries for snobby wankers club in here" - and post it on their Facebook page.

Accept their parcels, then take a photo of them all on your lawn with a sign "Free to a good home" and again post it on their Facebook page.

But the easiest thing would be to just make a sign that says "No deliveries accepted for snobby wankers club. They are located at WhatThreeWords - call this number for instructions" and post that on their stupid Facebook page.

JayAlfredPrufrock · 28/06/2023 17:30

I’m seething on your behalf

houseofstark · 28/06/2023 17:39

I have a slightly off-the-wall suggestion. But can you write to them saying you charge for parcel acceptance and name some prohibitive figure that will be payable on collection of the parcel.

Obviously this only works if you're happy with the risk that it doesn't stop them and you'll continue to get interruptions from delivery drivers. It may cause the clu to pause though.

Take screenshots of their website etc where they're using your address as evidence. And take photos of each parcel with your address on.

Gymmum82 · 28/06/2023 17:49

I’d do everything suggested but I’d have a bit of fun first. Take delivery of the parcels and when they come to pick them up tell them you haven’t got them. Let them be rude. Let them shout and scream and beep their horns.
Just be like soz I dunno what you’re talking about. Then when they contact you again. Ohh sorry. I completely forgot about that one. Oops. Or tell them they can come then be out. Or you’re only in between 6-6.30 am due to work. What a shame.
Massively inconvenience them and be a complete twat about it. They’ll stop

moggerhanger · 28/06/2023 17:58

If they're also a registered charity, you could try complaining about them to the Charity Commission.

getafringenotbotox · 28/06/2023 17:59

I'd have some fun with it.

Email with your charges and that parcels can be collected on payment.

Cheeky fuckers though!

FatherJackHackettsUnderpantsHamper · 28/06/2023 18:21

This is absolutely insane. I'm part of an organisation where we have a registered head office (chiefly used as a storage facility) that we only go to every so often. Our letters (mainly junk) go there and sit waiting on the mat for our next visit, but if we need to order larger items, we do the obvious sensible thing and get them delivered to our home or workplace, where there will be somebody to take delivery - we don't just nominate some random stranger's house and then go and shout at them to hand them over at our leisure!

I can't believe that somebody can be so very brazen to not only do this in the first place, but to then treat you like dirt when they demand them off you. They're obviously the kind of poshos who believe that only they matter and that all 'ordinary' people in the world are only there to serve them. How come they receive so many parcels anyway, to say that it's an unmanned clubhouse? That volume sounds more like what a small business would receive.

With you saying that your refusing to accept them doesn't seem to bother them, that makes me wonder if they're then just complaining to the sender/supplier that they were never received and demanding a free replacement, so they don't suffer personally anyway.

Whilst you would be on ropey ground keeping or selling the stuff yourself, I don't see why you couldn't just put them in front of your property and label them 'unwanted mystery boxes - likely sports equipment - help yourself' and then let people take them. How could the sports club possibly hold anything against you when they've used your address as a parcel receipt depot without your consent and been repeatedly told to stop doing so?

Some people would sign their email address up for a shedload of junk (especially 'adult') mailing lists and fill in 'please call me' requests from any and every company going, giving their number - but I couldn't endorse this, of course...

DRS1970 · 28/06/2023 18:26

I would do the opposite to what many people have suggested. I would start accepting all the parcels. Then make it incredibly inconvenient for the club to recover the parcels from you. Make them make an appointment to collect them, but make sure it is in a week or so ...

CastleTurrets · 28/06/2023 18:30

DRS1970 · 28/06/2023 18:26

I would do the opposite to what many people have suggested. I would start accepting all the parcels. Then make it incredibly inconvenient for the club to recover the parcels from you. Make them make an appointment to collect them, but make sure it is in a week or so ...

I agree! They need to be massively inconvenienced and, clearly now they are not being.

I'd invest in a ring doorbell and not answer the door to any of them for weeks. What a shame for them!

SabrinaThwaite · 28/06/2023 18:41

MrsMitford3 · 28/06/2023 16:58

I was hoping it was polo as it is in a big field...

Polo club offices are very much manned during the day.

InSpainTheRain · 28/06/2023 18:44

Put a sign on the door saying you don't accept deliveries for the sports club. I would also write to the sports club telling them you will no longer accept deliveries for them - if you see the driver just send them back, if you don't see the driver then leave it on the step.

TeaTowelQueen · 28/06/2023 18:56

Does their sport have a governing body? If they are a registered club you could complain to them, it is fraud to be using your address and makes me think they may have had financial issues. You do not want to be connected to them in any way. Good luck x

AllotmentTime · 28/06/2023 18:58

I have no suggestions that haven't already been said but omg what CHEEKY fuckers, please keep us updated OP

Isthisasgoodasitis · 28/06/2023 19:13

I would place a note on your gate that says any sports club deliveries will be returned to sender then any parcels that do arrive leave at the post office as incorrectly addressed that way it’s a big issue for the club and you are not breaking postal rules they’ll get the message

Ginburee · 28/06/2023 19:14

I would be inclined to contact citizens advice, what a cheek for the parcels alone but having your details on the website is very creepy and harassing.
Good luck.

Leeds2 · 28/06/2023 19:20

Have you any idea what is in the parcels? Just wondering if it would be annoying for them to experience any delays in receiving them from you.

Twobyfour · 28/06/2023 19:23

What sport is it? Does this sport have a governing body who you can complain about the sports club’s behaviour, including mentioning the snotty email you got when you contacted the club.

TheCatterall · 28/06/2023 19:24

NotAMissionPriority · 28/06/2023 17:25

You could have some fun with this.

Take a photo of your wheelie bin with a sign on it saying "All deliveries for snobby wankers club in here" - and post it on their Facebook page.

Accept their parcels, then take a photo of them all on your lawn with a sign "Free to a good home" and again post it on their Facebook page.

But the easiest thing would be to just make a sign that says "No deliveries accepted for snobby wankers club. They are located at WhatThreeWords - call this number for instructions" and post that on their stupid Facebook page.

Love this idea @NotAMissionPriority - was thinking that or buy a fox urine type liquid and leave parcels in a ‘safe place’ this is apparently behind a bin according to Evri… douse in fox urine smell. Tell them to get out of car and pick up parcels. Act confused if any comments are made about soaking wet parcel.

Heckythump1 · 28/06/2023 19:28

My word, I think this is the cheekiest of cheeky fucker threads I've seen!

Houseofpainjumparound · 28/06/2023 19:41

Type your address into Google and make sure it doesn't come up anywhere else

As previous pp said. Check companies House to make sure your address isn't listed.

Make sure you take dated screenshots of everywhere your address is but shouldn't be.

Sign on the door saying you are not the club and any parcels left are done so without your consent and will be disposed of. Send the same letter to the club make sure it's signed for and email a copy

You could also tell us the club and by the power of mumsnet we could flood trip advisor and their socials with negative feedback... but that the evil side of me

Tippingadvice · 28/06/2023 20:16

@TeddySunflowers GDPR may help you. Each time the club or its members enter your address into a website they are unlawfully processing your personal data. The website is also unlawfully publishing your address. https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/

As pp have said write a cease and desist letter advising them they are unlawfully processing your data by publishing it on their website and using it for deliveries. Advise them you are reporting the to ICO.

Report to ICO with copies of website, address labels etc.

UK GDPR guidance and resources

You might have noticed we've made some changes to our website. This includes changes to the Guide to the UK GDPR, which has been broken down into smaller guides. These can be found in the pages below.

https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/

SistersNotCisters · 28/06/2023 20:25

TeddySunflowers · 28/06/2023 13:40

@Nanasueathome I have previously accepted parcels for them but they were extremely rude soji stopped doing it. E.g. I was chatting to a neighbour in my front garden and someone from the club drove up to my house and started honking their horn, wound down their window and started yelling at me to go get their parcel. Didn't bother getting out of the car and didn't say thank you when I have it to them.

Now I've turned them away I don't know if they're getting their parcels or not. Pure speculation but perhaps the delivery company is phoning them and asking for clarification on their actual location. But I have no idea.

Omg I would have loved this! I'm a petty ass bitch so I would have ignored him and continued my conversation with the neighbour then slowly wandered back into my house and not opened the door when he eventually realised I wasn't coming back out after god knows how long.

And no way would I have stopped receiving future parcels. I just would ignore any attempt to get the growing pile back for as long as humanly possible, especially considering you have emailed the club President and received a rude, snotty reply back like YOU are the problem.

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