Cleaner being cheeky?

[Leo1195]

A bit of context to begin, my cleaner is not from the uk she’s from a Spanish speaking country I am from the uk but can speak Spanish. She has lived here 7/8 years and worked from me nearly 2 years now. I have two children under two both myself and DP work full time but I mostly wfh.

My cleaner regularly asks me to buy her and her family plane tickets, and recently has just asked me again, this is maybe the 6th time. At first I was happy to help as she fed me a whole story, she can’t speak English and finds it difficult to book and so I was happy to help.

Second time same deal and I didn’t think anything of it.

Third time she asked I asked her how she managed all the years before me to book flights and she said she used an agency but they charged her - fair enough but was starting to annoy me a little because she was using an hour of cleaning time to sit with me look for the best deals on flight etc.

Fourth time she asked I reluctantly helped her but also put the Ryanair app on her phone and Skyscanner in Spanish and showed her how to use it. This time she calls me up when she needed to check into her flight and asks me to check her family in.

This also happens on the 5th time she asks and also asks me to buy her extra luggage. When I asked her why she can’t use the app she says it doesn’t let her search?!

she now wants me to look again in my own time she’s just this morning sent me the dates and said she still can’t do it. She also never pays me the money as they first few times I told her that she could just work off what she owes me but I’m getting a bit fed up. DP thinks I’m a totally pushover which I am really I hate saying no to people but I don’t know what to do now?

so AIBU - just help her out and buy her the ticket

or

yanbu - tell her to figure it out on her own.

Wait wait wait, you actually book and PAY for her flights for her?! 6 times over?! Even if she 'works the money off' this is still strange
She is taking the piss to say the least. Your husband is right, you're a massive pushover, sorry OP but it's the truth. Just tell her no from now on and stick to it!

Oh then yes she is massively taking advantage of you.

I will have to stop reading these posts. They make my blood boil at the stupidity of people who can't differentiate between being helpful and being taken for a mug.

Hoping the cleaners salary and loan deductions are all shown clearly on payslips so you can’t be done for not paying National Minimum Wage.

On the Ryanair website it can be translated into 39 different languages, by simply clicking on the flag at the top right of the screen. She doesn't need your help. She might want your help (and your money to pay for the flights) but she doesn't need it.

Again, on the BA website you click on the flag on the top of the screen, change the Country to Spain and then it converts the whole website to Spanish.

She is taking the piss here @Leo1195

One piece of advice
helping people with bad language for translation is useless they just using people because all they know in life is someone else doing for them. We have phones capable of translating websites,messages, comments, and any apps.
So, there is no excuse for a grown-up owning a mobile device to seek help for online activities.
Just stop dont feel bad saying no because people will always take advantage.
If it bothers you, it means it's time to stop
I believe you are a good and reasonable person, so dont treat adults like children .

So let me get this right, you are paying her on her cleaning time to sit there and get you to book tickets which you always pay for. So you pay her to get a load of money from you. I would not only stop doing it, I'd sack her for her bad moral compass.

Sorry OP but you really are a mug.

I would be cutting her loose.

Christ almighty, you are being an absolute mug!

Stop doing it, look for another cleaner and then sack her - and block her too.

You need to tell her you won't do it anymore and get a new cleaner. If she wants to stay on, which I doubt it, will be at best awkward. If she doesn't you'll need a new cleaner anyway.

I wouldn't get drawn into explanations either. I'd say no, I won't do this anymore. And be prepared to repeat yourself.

She has been using you for an interest free loan and as a free personal travel agent.

I need a job, I like cleaning! 😉

“Can you help me book flights?”
”Not today, I’d rather you give the bathroom a thorough clean please”

Wow. I’ve seen some absolute pushovers on MN but this takes the cake.

@Leo1195 I need some flights booked. If you could just crack on with it and pay for them, that would be ace. Cheers.

Apart from everything else she's using you as an interest free credit card😳

Er excusee me op, my anglish is no so good, please could you buy me some tickets for the big bird in the sky, thank you verry mucho.

No good deed goes unpunished..

I'd tell her that whilst I'm paying £20/hr I really do need the cleaning done.

If she wants help with flights no problem, tell her to pop round on her day off when you're both free. And there's a £20/hr fee for admin support btw.

...all of Spain manages to buy their own flights.

Do you do not very funny racist parodies of other languages too?

Si

How does this work with regards to her income tax, national insurance etc?

You can’t necessarily expect someone to know that something is a problem unless you tell them it’s a problem. You have done these things for her so many times, without raising the relevant issues. How is she supposed to know that you don’t want to do it?

This simply cannot be true. I dont believe anyone could be this silly. Do you have a lot of money to waste or are you a millionaire?

Sit her down get her to do it, show her all the steps and use her card…that way you’re not paying and she has no excuse in saying she can’t do it if you do it with her, i’m guessing once she realises you aren’t going to pay she’ll be able to do it herself.

no words i can put on here,get rid of this leecha con, scam waker up please