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Should I get my booking fee back?

4 replies

Chelseaocean · 18/05/2023 12:49

I’m sure it’s likely in the t&cs but I paid for an event which then got cancelled and the booking and admin fee weren’t refunded.

OP posts:
Iyiyiiii · 18/05/2023 12:49

yes

ForensicFlossy · 18/05/2023 12:52

If they cancel,yes you should get it all back.

sillyonehetpes · 18/05/2023 13:22

Usually but you need to provide more details

Ijustdontcare · 18/05/2023 13:29

Citizens advice say you might not get it back.
https://www.citizensadvice.org.uk/consumer/event-tickets/event-tickets/getting-a-refund-on-an-event-ticket/
You’ll probably only get the face value of the ticket back - the amount printed on it. Some sellers might refund postage if, for example, the event is cancelled before the tickets are sent. If you had to pay any booking or card fees, you might not get those back.

Getting a refund on an event ticket

Find out when you what you can get when you ask for a refund on a ticket, if you can resell it and what to do if you don't get a refund.

https://www.citizensadvice.org.uk/consumer/event-tickets/event-tickets/getting-a-refund-on-an-event-ticket

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