This morning I treated myself to a Starbucks drive thru. I got to the intercom and felt like I waited ages. The intercom next to me served three more cars that had arrived after me.
I couldn’t reverse as someone was behind me so decided to order at the window. Did this. And then they handed me three drinks (I’d ordered two).
She said she’ll refund me and handed me a load of coins and I said can I just get a refund on my card please.
She took my card and walked off. Then said it was done.
Checked my online banking and there’s no refund. I feel like she just took the piss out of me and pretended to refund me. I’m not bothered about the money more that they were clearly making me out to be a mug 😊
(I wasn’t rude, I just asked please can I have it on my card as she was trying to hand me back it all in silvers and coppers)