Applied for my passport about four weeks ago, when I was in U.K. Used Snappy Snaps as they give you a code and it’s easier. They also checked the passport photo on the gov.uk website to see if it was acceptable. It was. It got the green tick. I’ve just had an email from the passport office to say that the photo isn’t acceptable “because the background isn’t plain.” It’s very plain, it’s what Snappy Snaps use for all of their passport photos. So now I’ve wasted money on the photos and will have to fanny about trying to take photos at home that may or may not be acceptable. I’ve complained to the passport office, because I really can’t see anything wrong with the photo. There are a few bits of hair sticking up, but I’ve got curly hair. So fed up with this. Applied in what I thought was plenty of time as well.