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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To tell you that Passport Office staff will strike for 5 weeks?

240 replies

Workyworky · 17/03/2023 13:09

I support them.

Just thought I'd let people know to get their applications in ASAP.

OP posts:
Sunbird24 · 18/03/2023 07:26

I’m going away in 8 weeks for a 6-week volunteering trip, and have accidentally washed my (only 3 years old) passport 🤦‍♀️ Going to have to go and get new photos this morning to apply for a replacement online today.

motherofkevinnotperry · 18/03/2023 07:39

Slushynana · 17/03/2023 14:49

I think it’s about time the Government said ok you can have your pay rise, however we are going to take all your public sector privileges off you and you can be on par with the private sector. So no final salary pension, no 6 months full pay, 6 months half pay after 5 years sick leave and only basic holiday entitlement, I currently get 32 days plus bank holidays. My husband who is private sector gets 25 days. I personally am very happy with my lot, do not subscribe to the union and do not agree with strikes. What annoys me is that only union members are balloted on pay and non union members get no say at all.

I work for civil service. It's only the few who get what you're saying. I don't have a final salary pension. I get 25 days holiday. Sick pay isn't as good as you claim and has been brought inline with other employers for my sector.

I agree with the strikes for the first time ever due to the stripping down of wages and staff over the years the increase in working targets. Conditions in my department aren't good and we cannot hold onto staff because the private sector is more attractive.

Anyone who strikes doesn't get paid by their employer (obviously). The union's do have a pot of funds to assist those in long-term strike action. It's only about £35 a day.

People don't strike on a whim, they do it because they've not been listened to for years, conditions are declining and the majority of workers on the lower bands are really struggling financially.

motherofkevinnotperry · 18/03/2023 07:43

BessieSurtees · 18/03/2023 07:10

They are being paid, through the union, they are laughing that they are effectively having 5 weeks paid holiday which starts just in time for Easter school holidays and ends Bank Holiday Monday so if they take 4 days leave after that they can then add the Coronation BH on the end of it.

This is after they had tons of paid holiday during the pandemic as they were sent home at the drop of a hat or repeatedly said they had tested positive. On return they had to social distance so only half the office could go in. No wonder their workload is high.

They have additional financial incentives on top of overtime and can work from home. I can't see how their working conditions are poor, especially compared to NHS & Teaching. When asked, most of them don't know why they are striking but some have the mentality that they are hard done by.

Oh and after they have been on strike there will be plenty of that overtime on offer to catch up with the work. If you work in the passport office you know this is true.

This isn't accurate. I don't know where you've got your information from but it's incorrect.

BessieSurtees · 18/03/2023 07:45

@motherofkevinnotperry which bits are incorrect do you work in the passport office have someone close who does?

motherofkevinnotperry · 18/03/2023 07:46

CocoFifi · 17/03/2023 19:10

They earn approximately 26;000 a year, so not bad, for what is basically and admin job

No they don't. They start on £22k and stay on that as there's no pay scale increases. Where are you all getting this information from because it's completely incorrect.

motherofkevinnotperry · 18/03/2023 07:48

Rubytoos · 17/03/2023 17:38

Their unmanageable workload has only arisen because they’ve been fucking about at home for 3 years playing Call of Duty.

I don’t know what their remuneration package is except as a public sector body it’ll likely be 40% higher than people in private sector on similar jobs.

All civil servants are set productivity targets including over the pandemic. If they fail to meet them they're put on disciplinary and sacked. Again totally inaccurate information

Firstshoes · 18/03/2023 07:50

Nikii83 · 17/03/2023 15:23

Sigh as a benefit assessor I’m on the side of the passport staff. They are not just admin jobs and are not something anyone can do.

it took me 5 years to learn all the regs in relation to benefits. I currently earn £11.50 an hour… for that my team have halved in the last 5 years as people have found better paid work elsewhere and we can’t recruit with our unattractive salary. The new starters are on minimum wage. New starters for years have not been able to get a final salary pension.

we are not just pen pushers who press a button, we are there in times of people’s need. We are mental health workers when people ring all day crying about the mess they are in. We take the abuse day in and day out as people thing we are the ones who make the rules in relation to what we can offer in assistance. At least half of us have to top up our wages with the same benefits we administer. But we do it because we care about the people in our communities.

This is a shocking hourly rate for what you do. My teenager has just started a job glass collecting and earns £11.50 an hour! And that's in the north west.

motherofkevinnotperry · 18/03/2023 08:08

motherofkevinnotperry · 18/03/2023 07:43

This isn't accurate. I don't know where you've got your information from but it's incorrect.

Indeed I know a lot of workers in the passport office but don't personally work in this sector.

It's not paid holiday, striking is time unpaid unless the union subs you which is about £35 a day and not everyone will get this, nor everyday. It's only reserved for long term hardship cases. They are taking a huge financial hit doing this. Losing a months wage

Most leave will be stopped/cancelled or hugely reduced for all staff during this period in an attempt to work the backlog. Overtime is stopped for those who strike, they cannot participate during the strike and for sometime after. Agency staff might be possible but at a cost that could be invested into long-term staffing so it's a waste of government money.

Those of us in the CS who WFH during the pandemic worked during COVID positive tests and illhealth because we were at home and it was encouraged due to such high workloads. We weren't sent home to do nothing. I was home schooling two children, looking after dependants and working 12 hour days having to meet targets. We didn't get anytime off as you seem to allude to. Burnout rates where very high and many staff moved on.

I don't know what these additional financial incentives are as none of us have ever had them. We don't get bonus payments or rewards etc we get our wage. A wage that's been frozen or very minimally increased for years and the lower brackets are being increased to meet minimum wage, the other grades are stagnant for many.

There's a whole host of reasons for these strikes but yes your information is inaccurate

BessieSurtees · 18/03/2023 08:10

@Nikii83 As a benefits assessor do you mean in the JC+ or DWP if so I see it in my work life how the benefit staff are under so much pressure, new incentives with no extra staff, those who can, retiring or moving into niche or other roles, and as for social security reg's they change with such regularity that staff don't have the time to keep up. But from where I am sitting working in the passport office doesn't compare to that.

I don't think passport office is just an admin there's a lot of responsibility there and a lot to learn. JC+ staff were back in work much sooner though and customer facing staff put up with a lot of abuse, their working conditions are surely worse than the passport office.

GPTec1 · 18/03/2023 08:27

BessieSurtees · 18/03/2023 07:45

@motherofkevinnotperry which bits are incorrect do you work in the passport office have someone close who does?

Wont get full pay from the Union, most o/t is TOIL, my ex partner was on the same pay scale as PP office workers, its shockingly low, £23k is pretty average and has had lower pay bands removed as they would have been below NMW.

WFH may be a benefit if you ve a long commute but its offset by having to pay for heating/energy costs & isolation, not everyone likes it at all.

The Tory Government dictated how their own staff had to react or behave in regard to Covid, your post seems to be suggesting the workers themselves decided Covid sickness policies, ridiculous bias.

BashirWithTheGoodBeard · 18/03/2023 08:30

Agreed, forced wfh is no luxury at all. The privilege is when you can choose.

ThinWomansBrain · 18/03/2023 08:36

BossBerk · 17/03/2023 13:56

Is this the same department who refuse to work on site and cause delays because they're all WFH?

I'm sure there was an article about how they aren't exactly the most hardworking bunch of people.....

Anyway, cool thanks OP 😊

yes, I was thinking that as I read through - from what I've read no-one will notice
gov't should refuse to negotiate until they agree to actually go into work in the first place.

BessieSurtees · 18/03/2023 08:48

motherofkevinnotperry · 18/03/2023 08:08

Indeed I know a lot of workers in the passport office but don't personally work in this sector.

It's not paid holiday, striking is time unpaid unless the union subs you which is about £35 a day and not everyone will get this, nor everyday. It's only reserved for long term hardship cases. They are taking a huge financial hit doing this. Losing a months wage

Most leave will be stopped/cancelled or hugely reduced for all staff during this period in an attempt to work the backlog. Overtime is stopped for those who strike, they cannot participate during the strike and for sometime after. Agency staff might be possible but at a cost that could be invested into long-term staffing so it's a waste of government money.

Those of us in the CS who WFH during the pandemic worked during COVID positive tests and illhealth because we were at home and it was encouraged due to such high workloads. We weren't sent home to do nothing. I was home schooling two children, looking after dependants and working 12 hour days having to meet targets. We didn't get anytime off as you seem to allude to. Burnout rates where very high and many staff moved on.

I don't know what these additional financial incentives are as none of us have ever had them. We don't get bonus payments or rewards etc we get our wage. A wage that's been frozen or very minimally increased for years and the lower brackets are being increased to meet minimum wage, the other grades are stagnant for many.

There's a whole host of reasons for these strikes but yes your information is inaccurate

I am not comparing what other CS staff did in the pandemic I was referring to passport office staff. You said my information was incorrect.

Now unless every passport office has their own rules I know what I am saying is correct. They sent anyone home who could be classed as vulnerable (and that was liberally applied) and they did not work, at that time they did not have the resources to set them up so some staff sat at home for months doing nothing bar some online training.

On returning to the office if they said they were positive they had to isolate and did not work and it did not affect their sick record. There was no limit on how many times they could do this and as soon as one person rang in then it opened the gateway for anyone else who had been in the office at the same time to do the same. Like a round robin. This amounts to a lot of working hours lost during the pandemic.

They do have additional incentive offers every so often and can work to earn this. They can work overtime after a strike, whilst it may seem unfair or the policy may be that staff should not be rewarded with overtime, in practice there will be overtime available even if they have to wait for a few weeks grace.

If they put their leave in now for May it is unlikely that it will be cancelled for fear as being seen as being punished for striking. This is the CS after all and although you said upthread they can be dismissed for not meeting targets. How often does this happen, how many hoops do management have to jump through to performance manage someone and how long does that take and how often does it result in dismissal? And the 22k per annum is basic without overtime so often people are earning more, 26k is still doable.

Abraxan · 18/03/2023 08:56

What do you suggest other countries do about their entry regulations, change them just to suit dizzy dissorganised entitled Brits?

I don't suggest they do anything.

My passport expires in November 2024. It actually says June 2025, but the extra months (renewed early last time when you still got the extra months added on) are lost. So for a lot of places I need to ensure I have a new in place by May 2024. But we often go away in Feb and/or April and/or May school holidays (which one depends in various factors) and def go away in the summer. To ensure I have a passport when I need it I will need to renew my passport in the new year, and not book anything for February just incase. That's fine, but under recent times even Easter might be risky!

I do think it's ridiculous that it can take several weeks to get a new passport however. The passport delays have been going on for years now and have got worse since covid it seems.

Whilst you can book a holiday whilst waiting for a passport it's a risky game these days. What happens if it isn't back? People don't want to risk losing their money. We should be able to guarantee that a passport will be back in xxx amount of time, especially for a standard renewal. But we can't and that just isn't good enough really.

BessieSurtees · 18/03/2023 08:59

GPTec1 · 18/03/2023 08:27

Wont get full pay from the Union, most o/t is TOIL, my ex partner was on the same pay scale as PP office workers, its shockingly low, £23k is pretty average and has had lower pay bands removed as they would have been below NMW.

WFH may be a benefit if you ve a long commute but its offset by having to pay for heating/energy costs & isolation, not everyone likes it at all.

The Tory Government dictated how their own staff had to react or behave in regard to Covid, your post seems to be suggesting the workers themselves decided Covid sickness policies, ridiculous bias.

I said they can work from home, I didn't say they were forced to and while I agree not every one enjoys working from home it's a nice option to have if it suits you, when referring to working conditions.

No where did I suggest staff decided the sickness policies it was the government, however it still amounted to a huge loss of working hours and staff did ring in testing positive on a regular basis with no requirement for evidence of that.

There is no bias

HashBrownandBeans · 18/03/2023 11:49

DonnaBanana · 17/03/2023 21:37

It’s five months till the summer holidays chill your beans folks. That’s like twenty weeks.

Thats nice. I travel in 8 weeks and have been waiting 5 already. 🙄

Lovelyveg82 · 18/03/2023 12:35

@DonnaBanana i am intrigued… do you not travel very often? Are you a sole traveller? Children?

Slushynana · 18/03/2023 15:03

ClaireStandishsLipstick · 17/03/2023 16:37

Public sector workers aren’t just given any pension, final salary or otherwise we all pay into our pension plans out of our wages (I’ve been a public sector worker for nearly 20 years and my pension isn’t final salary).
In my time as a public sector worker I have had probably a total of two weeks sickness so less than one day for each year I have worked there. My holiday entitlement has built up during my employment. I’ve worked extremely hard for my <£25k pa job and have voted in favour of every pay offer I have received in most cases going against the unions recommendation. But forget the people actually doing the job, trying to do their best despite repeated cuts and take away the benefits that they have earned over years because you’re anti union and your husband gets 25 days leave.

I have taken this from civil service pension website
How much you could receive

If you earned £22,000 for 20 years, you could have an annual pension of £10,208 or £6,562 pension and a tax-free lump sum of £43,748.

After 40 years, this could be an annual pension of £20,416, or £13,124 pension and a tax-free lump sum of £87,497.

all for a 5.45% contribution, I work for the NHS and have to contribute a higher proportion for similar benefit. I think I am extremely lucky.

I think most private sector workers could only dream of a pension like that.

ClaireStandishsLipstick · 18/03/2023 16:21

Slushynana · 18/03/2023 15:03

I have taken this from civil service pension website
How much you could receive

If you earned £22,000 for 20 years, you could have an annual pension of £10,208 or £6,562 pension and a tax-free lump sum of £43,748.

After 40 years, this could be an annual pension of £20,416, or £13,124 pension and a tax-free lump sum of £87,497.

all for a 5.45% contribution, I work for the NHS and have to contribute a higher proportion for similar benefit. I think I am extremely lucky.

I think most private sector workers could only dream of a pension like that.

I’m 50 and have worked primarily part time since I was 28, full time for the 10 years before. Not always public sector, just the last 20 years almost. I was part time initially to be there when my children got home from school and then latterly due to my Parkinson’s diagnosis five years ago (which I don’t expect you to be aware of but I mention it because it is relevant as it is an example of the curveball’s life throws us which can affect the best laid plans) I’m sure I will manage, I’ve looked online today. I’ll get a small pension of approximately £3500pa from my previous employer and approx £12000pa from where I am now based on my being able to work until I’m 60. Who knows how i will be physically by the time I get to state pension age. So if someone works for the same organisation for 40 years full time paying their contributions and gets a £20k pension then they have earned it but the reality is most people don’t stay with an employer for that length of time, some can’t afford the deductions and don’t contribute and then some people get sick and can’t work as long as they might want to. But I can assure you that I won’t have a £20k pension or a £13k one with £87k in the bank either.

DannyZukosSmile · 18/03/2023 19:42

PillBoxes · 17/03/2023 18:00

Yes I did mention six months ahead.

What do you suggest other countries do about their entry regulations, change them just to suit dizzy dissorganised entitled Brits?

This. ^ The threads on here where the OP is screaming and ranting because it's late May, and little Tarquinina's passport runs out in late June and they're going to The Azores in mid June, really piss me off. As you say, why should other countries bend and flex because of people who can't be fucked to sort out their life admin? Confused

Nikii83 · 19/03/2023 18:54

BessieSurtees · 18/03/2023 08:10

@Nikii83 As a benefits assessor do you mean in the JC+ or DWP if so I see it in my work life how the benefit staff are under so much pressure, new incentives with no extra staff, those who can, retiring or moving into niche or other roles, and as for social security reg's they change with such regularity that staff don't have the time to keep up. But from where I am sitting working in the passport office doesn't compare to that.

I don't think passport office is just an admin there's a lot of responsibility there and a lot to learn. JC+ staff were back in work much sooner though and customer facing staff put up with a lot of abuse, their working conditions are surely worse than the passport office.

In a local authority administer housing benefit and council tax reduction

PuddlesPityParty · 20/03/2023 13:17

ThinWomansBrain · 18/03/2023 08:36

yes, I was thinking that as I read through - from what I've read no-one will notice
gov't should refuse to negotiate until they agree to actually go into work in the first place.

Aww bless. Do you believe everything the Tory funded press feeds you?

Lovelyveg82 · 20/03/2023 16:32

PuddlesPityParty · 20/03/2023 13:17

Aww bless. Do you believe everything the Tory funded press feeds you?

Presumably you have a source for that claim? Even just a tit bit of evidence?

It was a splash across all the papers as far as I can recall

PuddlesPityParty · 20/03/2023 17:07

Lovelyveg82 · 20/03/2023 16:32

Presumably you have a source for that claim? Even just a tit bit of evidence?

It was a splash across all the papers as far as I can recall

Why don’t you go get all the papers who aren’t right wing or funded by tories who reported it was all bc of lazy WFH civil servants?
How can I provide evidence of things that don’t exist? Very silly.

The delays were because of the sharp increase in demand for passports after covid that wasnt expected. You’ll find it was the MPs who were blaming home working. Just because an MP says something does not make it true.

Home office perm sec (Rycroft):

‘Media reports have criticised working arrangements in the passport office, suggesting that staff working from home are slowing down processing times. But Rycroft said staff's work locations had "precisely zero bearing on the current situation with passports, which has largely resulted from a drop in applications during the pandemic".’Source

Lovelyveg82 · 20/03/2023 18:29

funded by tories

evidence of this? Or just your strong belief?